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Multiple Displays have problems with El Capitan

I upgraded to El Capitan last week. Immediately after restarting from the install, my 2nd and 3rd monitors no longer displayed anything. It's like they were turned off. I tried restarting, but nothing changed. I then tried switching cables to different ports and seeing what would happen with just a single monitor plugged in, here's what I found.


Machine Info:

MacPro

32GB RAM

AMD FirePro D500 3072 MB Graphics


27" Apple Cinema Display (x2) using Thunderbolt

13HD Wacom Cintiq using HDMI


-------------------------

When 1 monitor was plugged in, it would work fine.

When 2 were plugged in, only the first monitor would work

It seems that changing ports made no difference, only 1 monitor would work at any given time. I also had issues with some external drives failing to mount.


I called AppleCare and they had me reset the SMC on the MacPro. This seemed to fix it until I setup my second cinema display with Apple Calendar and Apple Mail in the new split view and quit the applications without exiting SplitView first. Doing this blacked out the second Cinema display and I had to repeat the SMC reset procedure (listed below). It happened again about an hour later after a restart, I called AppleCare again and the tech led me through the SMC reset steps again and all monitors began working properly again. Within the next few hours the same problem happened again...I am now back on Yosemite until I see something indicating this problem is fixed.


I noticed that Beta users had this problem documented quite a bit on the .3 release, but I saw that the .4 release seemed to fix the issue. Well, it did not. I caught lightening in a bottle and it's happening to me.




SMC Reset Procedure

1. Shut Down computer if it's not already shut down

2. Unplug all peripherals and computer for 30 seconds

3. Plug in computer to power and one monitor

4. Start-up and check to see if monitor is working

5. If monitor is working then plug-in second display and restart


This worked for me and I was able to plug up the other peripherals.


I'm not sure why the problem persists, but everything is completely stable and operates fine on Yosemite.

Mac Pro, OS X Yosemite (10.10.5), iMac 27" 8GB i7

Posted on Oct 5, 2015 9:34 AM

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156 replies

Oct 12, 2015 9:06 AM in response to Mattzda3

I don't know what is causing this. I guess I am lucky - or you are unlucky.

Since installing El Capitan I have used my rMBP with different external displays, either connected through HDMI or Thunderbolt, with or without adapters, with zero issues. I have used it in my office at work, in my home office, in the living room, in my bedroom, in lectures connected to projectors. In some of those I used it while mirroring the display, in others as extended desktop. The OS remembers this, as well the relative positions of the displays.

I had not, however, used two external displays at the same time. So I loaned my colleague's monitor, and attached it, as well a 21.5" iMac.

All three displays worked fine together, and I can rearrange their locations at will.

Oct 17, 2015 2:44 PM in response to Mattzda3

I have an iMac with a second larger LED Cinema display. The menu bar is at the top of the larger display and I use that as the primary screen. When I power up with El Capitan both displays come up as normal but within a short time the 2nd display goes blank. I am now on 10.11.1 Beta (15B38b) and the problem persists. I have reported it through the Apple Feedback Assistant.


Oddly, if I take a screen shot of both displays (Shift+Command+3) the screenshot of the blank display is captured normally. That is, the OS thinks it is displaying the screen even when the physical display is blank.


I have found a workaround for now.


Power off iMac.

Cut power to 2nd display

Disconnect mini display port and USB connectors from back of iMac

Power up iMac and let it start up as a single-display system

When everything has loaded, plug external display into back of iMac

Apply power to 2nd display.


The system will then reconfigure itself with two displays and behave normally from then on. You just can't boot the whole system up with the second display connected.

Oct 27, 2015 8:07 AM in response to mharelick

mharelick wrote:


I have a brand new Mac mini with two external monitors. I would like to have the screen span across the monitors. When I turn off the "each monitor" has it own space setting I get a blank screen on the second monitor.


First let me see if I understand correctly, you turn "Displays have separate Spaces" OFF, then log out and log in again, and lose the second display? Is that it?

I can't reproduce it. For the first time in years I turned that setting off, logged out and back in, and the displays worked as expected (in my case that is a rMBP and an iMac as external display, in target display mode).


Do your displays still appear in System Information?

Did you try the Detect Displays button in System Preferences (as was noted in this thread, this button is now hidden, and only appears if you hold down the option key - whoever decided that was a good UI???)

Oct 28, 2015 12:43 PM in response to Mattzda3

I am now on the latest beta version of El Capitan 10.11.1, released 10/23. The treatment of my second display has changed each week as the betas are released. Currently the situation is that if I try to boot up my iMac with the LED Cinema Display powered, the system will come up in the iMac only and will keep the second display dark.


Note that if I take a screenshot of both displays (Shift+Command+3) then the system captures the image that the OS thinks is showing on the 2nd display. But that display is in fact dark.


I have discovered that if I wait about 30 minutes after bringing the system up, and only then apply power to the second display, it will come on and behave almost normally. I say 'almost' as the screen brightness is dimmed and cannot be increased. Still better than not having the display at all.


This makes no sense at all. I realize that. But it is now my makeshift way of using El Capitan with two displays. Presumably there will be a new beta tomorrow that changes everything around again in some unexpected way.

Oct 29, 2015 12:34 AM in response to millport

What is your mac model? How is the display connected to your mac?

Did you have a chance to try it with a different display?


I have used several external displays with my rMBP in El Capitan - VGA monitors, VGA projectors, HDMI monitors, 1 HDMI TV, and an iMac in target display mode via Thunderbolt. Zero display issues, even with two external displays simultaneously.


I have to wonder what is different in your system. I would start with the display and cables.

One other thing that may cause problems is software. Did you try a clean install on a separate partition or external drive and see how that goes?

Most (but certainly not all) problems with El Capitan end up being caused by old software, bad caches and drivers, as a result of upgrading, so a clean install sometimes is the way to go.

Oct 29, 2015 6:18 PM in response to Luis Sequeira1

Machine is Mac Mini (Late 2014)

OS is 10.11.1 OS X El Capitan


When I initially reported this problem I had two dvi displays connected to each thunderbolt port via mini display to dvi adapters.


Now I have two thunderbolt monitors each connected to a different thunderbolt port. \


The effect I am having is that when I look at both screens they look like a full desktop. I can move windows objects around them and even put a window so that

its split by the monitors. When I click on the green button in the top left of the screen to make a window full screen, the secondary display turns black. This works with safari or any screen.


In Yosemite I was able to make a window go full screen across the two displays. That functionality appears broken in El Capitan.


I bought this machine 4 days ago and initially installed El Capitan before doing anything else. There has not been a history of usage of this machine before that.

Oct 29, 2015 6:51 PM in response to mharelick

I also just tried it with two thunderbolt displays daisy chained together going through a single thunderbolt port. Same result. With safari I can manually resize it by pulling at the corners so that it expands across both screens. However some applications do not support that kind of resizing and require the full screen mode. In particular remote desktop which I have to use.

Multiple Displays have problems with El Capitan

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