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Multiple Displays have problems with El Capitan

I upgraded to El Capitan last week. Immediately after restarting from the install, my 2nd and 3rd monitors no longer displayed anything. It's like they were turned off. I tried restarting, but nothing changed. I then tried switching cables to different ports and seeing what would happen with just a single monitor plugged in, here's what I found.


Machine Info:

MacPro

32GB RAM

AMD FirePro D500 3072 MB Graphics


27" Apple Cinema Display (x2) using Thunderbolt

13HD Wacom Cintiq using HDMI


-------------------------

When 1 monitor was plugged in, it would work fine.

When 2 were plugged in, only the first monitor would work

It seems that changing ports made no difference, only 1 monitor would work at any given time. I also had issues with some external drives failing to mount.


I called AppleCare and they had me reset the SMC on the MacPro. This seemed to fix it until I setup my second cinema display with Apple Calendar and Apple Mail in the new split view and quit the applications without exiting SplitView first. Doing this blacked out the second Cinema display and I had to repeat the SMC reset procedure (listed below). It happened again about an hour later after a restart, I called AppleCare again and the tech led me through the SMC reset steps again and all monitors began working properly again. Within the next few hours the same problem happened again...I am now back on Yosemite until I see something indicating this problem is fixed.


I noticed that Beta users had this problem documented quite a bit on the .3 release, but I saw that the .4 release seemed to fix the issue. Well, it did not. I caught lightening in a bottle and it's happening to me.




SMC Reset Procedure

1. Shut Down computer if it's not already shut down

2. Unplug all peripherals and computer for 30 seconds

3. Plug in computer to power and one monitor

4. Start-up and check to see if monitor is working

5. If monitor is working then plug-in second display and restart


This worked for me and I was able to plug up the other peripherals.


I'm not sure why the problem persists, but everything is completely stable and operates fine on Yosemite.

Mac Pro, OS X Yosemite (10.10.5), iMac 27" 8GB i7

Posted on Oct 5, 2015 9:34 AM

Reply
156 replies

Oct 30, 2015 5:00 AM in response to mharelick

mharelick wrote:

... effect I am having is that when I look at both screens they look like a full desktop. I can move windows objects around them and even put a window so that

its split by the monitors. When I click on the green button in the top left of the screen to make a window full screen, the secondary display turns black. This works with safari or any screen.


In Yosemite I was able to make a window go full screen across the two displays. That functionality appears broken in El Capitan.


I bought this machine 4 days ago and initially installed El Capitan before doing anything else. There has not been a history of usage of this machine before that.


This is a completely different issue from the other posters.


Ever since Apple introduced fullscreen mode to applications (in Lion, I think), the behavior with two displays was the one you described (one wasted display). There were clamors against this for multiple displays users for years. Then Apple introduced the option "displays have separate spaces" (in Mavericks, I think) and I never looked back. Menu bars in both displays, easy to have applications in either, even full screen if you wanted. I haven't used the old mode in years, except to test an issue in another thread. Are you absolutely sure that you had a two-display-wide fullscreen application? I don't think this was ever possible.

Oct 30, 2015 11:37 PM in response to Luis Sequeira1

Luis et al,


I have a View Sonic VA2223wm display attached to my 21.5" iMac (late 2015) via mini display-to-VGA adaptor which El Cap is not correctly recognizing its screen resolution. The View Sonic works wonderfully at 1920 x 1080 as I have used it for several years with my old black MacBook (10.7.5 connected via mini DVI-to-VGA) which is now going into retirement. Once I ported all of my info over to the new iMac and set the display up, I was getting a stretched screen and my resolution was limited in my display settings to a max of 1280 x 1024 in scaled mode. I have been searching to see if there were any driver updates or other options to resolve the issue but given all of these more significant discussions about displays not even working, I believe it is an inherent issue with El Cap and the external display driver not being developed fully.


My workaround at the moment is to operate in a lower resolution setting with the screen dimensions not fully fit (its either that or have a stretched screen in default mode).


User uploaded file


Any thoughts on this, which seems a simpler but equally frustrating issue.

Nov 1, 2015 2:15 PM in response to Mattzda3

Here is a solution that seems to work. It may be a corrupted connection file at least for Macs that connect to the Apple 27" monitor.


While connected to the external monitor, go to System Preferences > Network then select the connection on the left.

Choose the way you connect to your monitor, e.g. Display Ethernet.

After selecting it, delete it by clicking the - button at the bottom left.

User uploaded file

Next, Click on the + to add a new connection.

From the dropdown interface menu, select the way you connect to your monitor. E.g. Display Ethernet.

User uploaded file


Click Apply. Restart to be sure.

Hope this helps....

Nov 3, 2015 6:42 AM in response to Mattzda3

I am running a rMBP. Had two 32 inch monitors hooked up for years. Updated to the new system. It would only recognize one that was connected through the thunderbolt port. The one connected through the USB never worked again. I ran all the suggestions on the page and ultimately purchased a HDMI to Thunderbolt adaptor and got the second monitor to display. However, after running for a few hours, the computer begins to run so slowly that I am forced to unpaid the adaptor and wait about ten minutes before reestablishing the connection. It is extremely frustrating. I just would love to go back and use by HDMI to USB connection and get things the way they used to be. Any help would be appreciated

Multiple Displays have problems with El Capitan

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