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Kodak AiO printer doesn't work since El Capitan installed. "Unexpected error"

How can you get Kodak AiO printer to work with El Capitan. Shows "unexpected error."

iMac, OS X El Capitan (10.11), printer issue

Posted on Oct 5, 2015 6:36 PM

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Posted on Sep 27, 2017 5:43 AM

Not sure if you got an answer to this but I found this reply on another chat room and it worked for me on OSX Sierra (it's a bit laborious but does work!)


User uploaded filehlm09User uploaded fileLevel 1 (9 points)

by hlm09 Feb 15, 2017 4:47 AM in response to jones1029384756


If anyone is still on this I found the answer using a Kodak live chat - I asked for the steps and they gave me this -


Edward: Have you downloaded Kodak software and opened 7.9 dmg version?

Yes - it takes me to the installation processEdward: Install Kodak software once it install open it shows Install/Un install software
Right click on Kodak install>>>Show package contents
>>>>Contents
>>>Resources
>>>>Right click Aio installer>>>Show package contents
>>>>>Contents
>>>>Packages
>>>>Double Click Aio Bonjur Agent, Click on OK when show unidentified devloper.
>>>Now Go to Security and privacy, In General Tab you will get open any way option, Click on Open, Continue, Install followed by Mac password . . Close. . . Keep.
>>>Install same steps to install all the other folders (all Yellow) manually - leave the Kext folder and USb drive folder
>>>Once all the folders is installed you will get the Kodak icon.
>>>Go to print and fax, Click on + and add the printer.

25 replies

Nov 24, 2015 4:46 PM in response to sandyayres

Greetings,

I have several Kodak printers & had the same issues with Yosemite & resolution from Kodak support similar to & detailed in this post did allow me to print documents.

Photographs - my main reason for owning these printers -- did not work as desired. Borderless photos were printed with a border on two sides (outside edge and lead edge, I think). Also, I was unable to select paper from the upper (4x6) tray on the ESP 9 - I'd get a 'wrong paper size' error.

Kodak support told me at the time they were seeking a resolution to this, but could not tell me when or whether new drivers would be released. With some difficulty, I reverted to the Mavericks OS.

Now...

It appears that Kodak released new drivers for their printers on October 22, 2015

(http://support.en.kodak.com/app/answers/detail/a_id/17378/selected/true)

With Operating System compatibility listed for:

MAC OS X 10.11.x, MAC OS X 10.10.x, MAC OS X 10.9.x, MAC OS X 10.8.x

Before I go through this exercise again, I have some questions:

Has anyone tried the new drivers on Yosemite or El Capitan without applying the above fix, do they work?

Do borderless photographs print correctly?

Has anyone tried print to 4x6 paper loaded in the dedicated photo paper tray on an the ESP 7 or ESP 9 Kodak printer?

Thanks.

Dec 12, 2015 10:26 AM in response to hersey3

OS X El Capitan Version 10.11.1

Kodak ESP 7 AiO Home Center


1. Apple icon (very left top corner)

System Preferences

Security & Privacy

General

Click the lock to make changes (you will need your password)

Allow apps downloaded from:

Anywhere

(you can always change this back to your previous preferred setting after download)


2. Go to:http://support.en.kodak.com/app/answers/detail/a_id/17378/selected/true


3. Download Version 7.9

4. Installation Instructions

Verify that your computer meets the system requirements.

Close all programs.

Connect your printer to the computer.

Turn on your printer.

On your computer, double-click the *.dmg icon (ideally on your desktop) and then follow the on-screen instructions.


5.Once installed: Restart your Computer


Printing & scanning should be back to normal.

Dec 6, 2016 3:54 AM in response to hersey3

Sad but true. After contacting the Kodak Support, they told me there is no driver for MAC Sierra and since they don't produce printers since 2012 anymore it´s unclear if there will come one.

Funny thing is, the printer works great on Macbook with Sierra but I cannot install the Kodak AIO driver 7.9 on my MAC with Sierra.

The install progress crashes everytime.... Dowgrading the MAC just for printer drivers is really no option.

Kodak AiO printer doesn't work since El Capitan installed. "Unexpected error"

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