El Capitan Frozen After Sleep

Same here. Sleep works with lid up, but if I close the lid it freezes.

Sleep – Slow Wakeup/Requires Reset

Sleep - Wakeup

Thanks, makes sense (and reminds me of the old days where one had to discard prefs and the likes more often than wished for...

I did just that (dumped both Cookies and Cache folders) and while haven't tested the TimeMachine issue on wake, already noticed that the reboot went way smoother.

When I had a normal HD this did not happen. Then I "upgraded" to a Fusion drive...I started having this problem. So I upgraded to a Flash HD and this does not happen anymore. Maybe I am lucky but I went through two Fusion drives and they both had the same problem. My Flash HD will wake up by pressing Enter after two days of sleeping with no problems.

Not sure if this is helpful, but thought I would put it out there.

Eric Root,

Your advice above on Aug 23rd to dump the CACHE and COOKIES folders turned out not only to be helpful but just excellent for this freeze on wake issue.

I also reconfigured my Time Machine back up disk to accept way more space and reset the hibernation values back to what they should be.

All this with the result that (1) my Mac starts much smoother and (2) I've had no more freeze on wake since 3 days.

Thanks again !

Nicolas

You are welcome.

Eric Root,

Oh well : on the 5th day - this AM when going back to my Mac : spinning orange wheel ... froze again when wanting to wake ! Should I dump the cache and cookies folders again (in both libraries) and/or do you have another idea ?

Thanks,

Nicolas

Delete the cache and cookies again.

In a new post, try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Eric Root,

Thanks. I deleted Cache and Cookies folders, restarted, then downloaded EtreCheck and ran it. Result below :

EtreCheck version : 3.0.2 (306)

Rapport créé le 2016-08-29 00:55:52

Télécharger EtreCheck chez https://etrecheck.com

Runtime 1:49

La vitesse : Excellente

Cliquez sur les liens [L’aide] pour l’assistance avec les produits non-Apple.

Cliquez sur les liens [Les détails] pour plus d'informations sur cette ligne.

Problème :Curseur Arc-en-ciel

Description :

Freeze on wake

Les informations matérielles : ⓘ

iMac (21,5 pouces, fin 2012)

[Les caractéristiques techniques] - [Le guide de l’utilisateur] - [Garantie & service]

iMac - modèle : iMac13,1

1 2.9 GHz Intel Core i5 CPU : 4-core

8 GB RAM Extensible - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Bon - Handoff/Airdrop2 disponible

Wireless: en1: 802.11 a/b/g/n

Les informations vidéo : ⓘ

NVIDIA GeForce GT 650M - VRAM : 512 MB

iMac 1920 x 1080

Les logiciel du système : ⓘ

OS X El Capitan 10.11.6 (15G31) - Temps depuis le démarrage : moins d’une heure

Les informations des disques : ⓘ

APPLE HDD HTS541010A9E662 disk1 : (1 TB) (Rotational)

EFI (disk1s1) <non monté> : 210 Mo

Recovery HD (disk1s3) <non monté> [Restauration] : 650 Mo

Macintosh HD (disk2) / : 1.11 To (789.29 Go libre)

Core Storage: disk0s2 120.99 Go Online

Core Storage: disk1s2 999.35 Go Online

APPLE SSD SM128E disk0 : (121.33 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <non monté> : 210 Mo

Boot OS X (disk0s3) <non monté> : 134 Mo

Macintosh HD (disk2) / : 1.11 To (789.29 Go libre)

Core Storage: disk0s2 120.99 Go Online

Core Storage: disk1s2 999.35 Go Online

Les informations USB : ⓘ

C Technologies AB CLX.PayPen

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. iPhone

Les informations Thunderbolt : ⓘ

Apple Inc. thunderbolt_bus

Les fichiers de configuration : ⓘ

/etc/hosts - Nombre : 14

Le gatekeeper : ⓘ

Mac App Store et développeurs identifiés

Les extensions du noyau : ⓘ

/Library/Extensions

[engagé] at.obdev.nke.LittleSnitch (3.6.2 - SDK 10.8 - 2016-08-02) [Aide]

Les agents de lancement systèmes : ⓘ

[désengagé] 7 tâches d’Apple

[engagé] 155 tâches d’Apple

[en marche] 76 tâches d’Apple

Les daemons de lancement systèmes : ⓘ

[désengagé] 41 tâches d’Apple

[engagé] 157 tâches d’Apple

[en marche] 93 tâches d’Apple

Les agents de lancement : ⓘ

[échec] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-13) [Aide]

[engagé] com.adobe.CS4ServiceManager.plist (2011-07-24) [Aide]

[engagé] com.google.keystone.agent.plist (2016-07-11) [Aide]

[engagé] com.oracle.java.Java-Updater.plist (2016-06-03) [Aide]

Les daemons de lancements : ⓘ

[engagé] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Aide]

[engagé] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Aide]

[engagé] com.adobe.fpsaud.plist (2016-06-29) [Aide]

[engagé] com.apple.installer.osmessagetracing.plist (2016-05-18)

[en marche] com.bombich.ccchelper.plist (2016-06-01) [Aide]

[engagé] com.google.keystone.daemon.plist (2016-07-11) [Aide]

[engagé] com.microsoft.office.licensing.helper.plist (2011-03-10) [Aide]

[engagé] com.oracle.java.Helper-Tool.plist (2016-06-03) [Aide]

[engagé] com.sonos.smbbump.plist (2013-02-16) [Aide]

Les éléments Ouverture : ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

RemoteHelper Application Masqué (/Applications/RemoteHelper.app)

CCC User Agent Application (/Applications/Utilities/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)

SecuritySpy Application Masqué (/Applications/SecuritySpy.app)

HP Device Monitor SMLoginItem (/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Help ers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)

1Password Helper URL SMLoginItem (/Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebi ts.onepassword-osx-helper.app)

Les plug-ins internets : ⓘ

FlashPlayer-10.6 : 22.0.0.209 - SDK 10.9 (2016-07-22) [Aide]

QuickTime Plugin : 7.7.3 (2016-07-09)

AdobePDFViewerNPAPI : 15.017.20053 - SDK 10.11 (2016-08-05) [Aide]

AdobePDFViewer : 15.017.20053 - SDK 10.11 (2016-08-05) [Aide]

Flash Player : 22.0.0.209 - SDK 10.9 (2016-07-22) [Aide]

Default Browser : 601 - SDK 10.11 (2016-07-09)

JavaAppletPlugin : Java 8 Update 101 build 13 (2016-08-14) Vérifier la version

Les plug-ins internets pour l’utilisateur : ⓘ

RealPlayer Plugin : Inconnu (2016-06-26) [Aide]

Les extensions de Safari : ⓘ

Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-07-24)

Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (2016-07-10)

Les panneaux de préférences tiers : ⓘ

Flash Player (2016-06-29) [Aide]

Java (2016-06-22) [Aide]

Le Time Machine : ⓘ

Ignorer les fichiers du système : NON

Sauvegardes mobiles : Désactivé

Sauvegarde automatique : OUI

Disques sauvegardés :

Macintosh HD : Taille de disque : 1.11 To Disque utilisé : 322.53 Go

Destinations :

Time Machine [Network]

Taille totale : 3.93 To

Nombre total de sauvegardes : 19

Sauvegarde la plus ancienne : 25.08.16 00:49

Dernière sauvegarde : 29.08.16 00:17

Taille du disque de sauvegarde : Excellent

Taille de sauvegarde 3.93 To > (Taille de disque 1.11 To X 3)

G-Drive TM [Local]

Taille totale : 999.63 Go

Nombre total de sauvegardes : 20

Sauvegarde la plus ancienne : 02.06.16 00:51

Dernière sauvegarde : 25.08.16 16:04

Taille du disque de sauvegarde : Acceptable

Taille de sauvegarde 999.63 Go > (Disque utilisé 322.53 Go X 3)

L’utilisation du CPU par processus : ⓘ

40% SecuritySpy

11% kernel_task

9% iTunes

4% usbmuxd

3% WindowServer

L’utilisation de la RAM par processus : ⓘ

785 Mo kernel_task

385 Mo iTunes

180 Mo mds_stores

180 Mo ocspd

180 Mo mdworker(10)

Les informations de la mémoire virtuelle : ⓘ

3.44 Go RAM Disponible

4.55 Go RAM Utilisée (2.31 Go Cached)

0 o Fichier d’échange utilisé

Les informations du diagnostic : ⓘ

Aug 29, 2016, 12:50:29 AM Auto-examen - succès

Aug 27, 2016, 11:16:42 PM /Library/Logs/DiagnosticReports/Reunion 10_2016-08-27-231642_[expurgé].cpu_resource.diag [Les détails]

/Reunion/Reunion 10.app/Contents/MacOS/Reunion 10

Aug 27, 2016, 01:00:29 AM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2016-08-27-010029_[expurgé].cpu_ resource.diag [Les détails]

/System/Library/CoreServices/SubmitDiagInfo

Thanks,

Nicolas

Thank you for this information. This worked for me. I run Parallels and Windows 10 on my 2013 iMac.; I had Time Machine on but only plugged in the external drive occasionally to back up as a 2nd backup (I heard that external drives that backup can also get infected so it's not a good idea to have the external backup driver plugged in all the time). After reading your post, I turned TM off and have not had this very annoying issue anymore. My theory is that the computer was waking up to backup on TM but not finding an external drive, then froze. Seemed to only happen when I had Windows running though.

Agree!

I have no Time Machine or anything connected to my MBP nor I have any extentions, but the problem of wake up freeze is on except when the book cover is closed.

This should be a simple problem for Apple.

So, let's have some action.

The same thing started happening to me also.

I think it is caused by the latest service pack of OSX. I also have major problems with the new Safari v.10.0. HTTPS sites just don't want to load (hangs in the middle).

I am however able to use an external keyboard and mouse to login and use the machine.

I also use Fusion. Will check if closing down Fusion before sleep has any effect.

I suspect that some peripheral driver gets corrupt during hibernate. When keyboard and trackpad stop working also Bluetooth and Camera are non-existant. After a restart all peripherials work.

Maybe that will help anyone.

You don't have to kill the machine, just connect external keyboard and mouse.

Same problem here. As I don't have added extentions, Bluetooth or anything of that sort, I think this is OSX problem.

However, if I close the lid/display on my MBP 2009 after each use and then open it again after a while, no frozen screen or restart is required.

I got this on a MacBook Air using El Captan 10.11.6 and Apple support gave me this fix: Shut down the MacBook;

Remove power lead button; Keep all 4 buttons pressed for at least 5 seconds; Release all 4 buttons; Replace power lead; Push the power button to start the MacBook.

So far so good - no freezing,

Has anyone upgraded to Sierra? Does that fix this issue? I am about to reformat my hard drive, and will probably downgrade but would rather just upgrade if that fixes the problem. Thanks.