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imessage not working reliably after ios 9.0.2 update.

After the iOS 9.0.2 update, I am not reliably receiving or sending text messages. This occurs on group and single person text messages. It occurs with others that have iphones and other phones. It seems to be worst on one group text which contains a mix of iphones and non-iphones. Some messages that I send are not received. Some messages that are sent to me are not received.


There are no blocks set for Messaging. I have reset my network with the help of Apple's help line. I have restarted my phone. I have good WiFi and Cellular connections. I am on AT&T's network.


The problem persists.


Any solutions?


Thanks.

iPhone 6, iOS 9.0.2

Posted on Oct 6, 2015 9:02 AM

Reply
126 replies

Oct 17, 2015 4:21 PM in response to SDNick

Ever since upgrading to iOS 9.0.2, there are some people who I just can't message any more. And not all of them are iOS people (the documented bug is for people running earlier than iOS 9.0.2, which is silly too, but) --some of them are Android.


I try and send, message is green, and within less than half a second "Message could not be delivered". Rebooted phone, same issue. Turned off iMessage to force texting - no fix. This is impacting my ability to work, as this is a work device. It's extremely frustrating, and it's a show-stopper of a bug, not just something annoying. There are times when I don't have reception for a cell conversation but a text or an iMessage would work; yep, not gonna work.


I am enrolling in the beta program just in the hope that 9.1 beta 5 (released 10/12) might resolve my issues. This is probably foolhardy; if a public release causes the issue, how likely is a beta release from Apple to be more stable or bug-free? But, I have work I need to do, and until there's an official fix, I have to hope that maybe they addressed it in the most recent beta.


My first iPhone is an iPhone 6 (I've had smartphones since Kyocera was making PalmOS phones in the early 2000s) with many different operating systems, and this is by FAR the most disappointing smartphone of the ten smartphones I've had, with more bugs and problems. If my company hadn't standardized on these, there is no way I'd choose this product --and I work in IT. The hardware is just fine, but the software has been disappointing to say the least.

Oct 19, 2015 2:11 PM in response to LoneWolf15

And the beta didn't fix things. If anything, the problem is worse. More and more, I just can't send texts to people. Not delivered, not delivered, not delivered. I'm on AT&T, and I now have to call or e-mail to get in touch with people. Also note that it turns out I'm having problems sending to people who are running iOS 9.0.2, so it's not just old version issues.


Apple, this is frankly ridiculous. Fix the problem. I'm a step away from spending my own money to get a non-Apple phone that will work on AT&T and plugging the SIM card from my work phone into it so I don't have to deal with this issue or others I've had in the year I've had an iPhone 6.

Oct 19, 2015 2:44 PM in response to LoneWolf15

The wide-spread problem here is iMessage works when sending to people who also have the 9.0.2 update. It is inconsistent at best when sending to people w/ any other version.


LoneWolf15, I'm going to assume you disabled iMessage and text messages aren't being delivered. I would blame the fact you're using a Beta iOS or there's a problem w/ your SIM. I've been reading every response on this thread and yours is unique, so we have to assume one of three things, two of which I've already mentioned. The third possibility is a corrupted update, meaning you should backup your phone and wipe it to factory settings. If you don't do any troubleshooting then there's no guarantee you'll see any help or a receive a fix.


I recommend you backup your phone and go to the Apple Store with this one.

Oct 19, 2015 10:14 PM in response to SDNick

After upgrading to iOS 9 and disabling iMessage, I stopped receiving iMessages sent from other people. The worst part is that the other people _think_ that I'm getting their messages. I tried turning iMessage back on, rebooting my phone, etc, and I still haven't received the old messages that other people think were sent.

I have an iPhone 5S with 9.0.2 and Sprint service.

Oct 20, 2015 10:41 AM in response to Varatex

Varatex wrote:


turning off iMessage makes other iPhones treat your phone like an Android or any other phone.. it'll send SMS or MMS text messages instead of using your data to send messages


Yes, I understand that. What I was saying is that, when I disable iMessage and someone with iMessage enabled tries to send me a text, I don't receive a text message of any kind (e.g. SMS or MMS), and the sender doesn't receive a failure notice of any kind. So they think I have received their text. If someone without iMessage enabled texts me, I do receive it (and as an SMS / MMS message of course).

Oct 24, 2015 10:35 AM in response to chrisj

My issue is still present after upgrading to iOS 9.1. I also confirmed this with a friend of mine who is a software developer at Apple. His iMessages (as well as anyone else's) don't go through to me.

Here is the problem again:

After upgrading to iOS 9.x and disabling iMessage, if someone with iMessage turned on sends me a text (as an iMessage), then I don't receive it (as a text or iMessage). The worst part is that the other people _think_ that I'm getting their messages, so those messages are basically going into a black hole. I don't think they receive an error message of any kind.


I've tried turning iMessage back on, rebooting my phone, etc, and the problem persists.


I have an iPhone 5S with 9.1 and Sprint service.


My Apple friend thinks the issue might have to do with the fact that my MacBook Pro (running OS X 10.11) is linked with my Apple ID (though I disabled iMessage on my MacBook, so I don't think it should be contributing to the problem).

Oct 25, 2015 7:35 PM in response to SDNick

The 9.1 official update has not resolved my issues. There are a few people I can now message that I couldn't before, but there are still people who I send and not even half a second later "Not delivered"; it doesn't even have time (IMO) to truly try and contact the user.


I'm on AT&T, iPhone 6. Several of the people I cannot message are on Verizon, but I can't say for sure that all are. Some have iPhones, some have Android, so I don't see it as an SMS vs iMessage thing; I see it as an Apple application issue. The issue didn't happen until I went 9.0.2 (9 was buggy in other ways but not with iMessage, 9.0.1 was fine), and still persists.


I turned iMessage off and on again (rebooting in between each) - no fix.

I reset the Network settings - no fix

I backed up my phone, factory reset it, then restored from backup - no fix.


I'm one step from handing this phone back in to work, and sticking the SIM in another (non-Apple) phone that I purchase myself just to be done with it.

imessage not working reliably after ios 9.0.2 update.

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