Re-install the OS? Are you mad? It took me 4 days to back up my Hard Drive to an external drive.
Here is my Etrecheck report:
EtreCheck
EtreCheck version: 3.4 (420)
Report generated 2017-06-16 16:15:13
Download EtreCheck from https://etrecheck.com
Runtime: 8:40
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.
Problem: Other problem
Description:
DVD no longer works
Hardware Information: ⓘ
MacBook Pro (15-inch, Late 2008)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro5,1
1 2.4 GHz Intel Core 2 Duo (Duo) CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 2
Video Information: ⓘ
NVIDIA GeForce 9600M GT - VRAM: 256 MB
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
Disk Information: ⓘ
Hitachi HTS543232L9SA02 disk0: (320.07 GB) (Rotational)
[Show SMART report]
(disk0s1) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 319.21 GB (174.20 GB free)
(disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS21N ()
USB Information: ⓘ
USBBus
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
USBBus
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
USB20Bus 15.98 GB
Apple Inc. Built-in iSight
USB2.0 Hub 15.98 GB
GENERAL GENERAL - UVC
Apple Inc. iPad
USB2.0 Hub 15.98 GB
USB2.0 Hub
Apple Inc. iPod 15.98 GB
USB20Bus
Generic USB Storage
Virtual disks: ⓘ
[redacted]’s iPod (disk2s2 - Journaled HFS+) /Volumes/Guy Bahuaud’s iPod : 15.98 GB (1.45 GB free)
Physical disk: iPod 15.98 GB (1.45 GB free)
System Software: ⓘ
OS X El Capitan 10.11.6 (15G1510) - Time since boot: about 4 hours
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Adware: ~/Library/LaunchAgents/Manroling.update.plist
Adware: ~/Library/LaunchAgents/com.cinemapro1-2.agent.plist
Adware: ~/Library/LaunchAgents/com.extensions.updater69337.agent.plist
Adware: ~/Library/LaunchAgents/com.extensions.updater69337.ver
Adware: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
Adware: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.backupstart.plist
Adware: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
Adware: ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist
Adware: ~/Library/Safari/Extensions/Olivernetko.safariextz
9 possible adware files found. [Remove/Report]
Clean up: ⓘ
/Library/LaunchAgents/com.symantec.errorreporter-periodicagent.NFM.plist
/Library/Application Support/Symantec/Silo/NFM/ErrorReporting/symerrorreporter --report current-user --nodaemon
Executable not found!
/Library/LaunchDaemons/com.sec.faxdb.plist
/Library/Printers/Samsung/Fax/FaxDB/faxdbd
Executable not found!
/Library/LaunchDaemons/com.symantec.errorreporter-periodic.NFM.plist
/Library/Application Support/Symantec/Silo/NFM/ErrorReporting/symerrorreporter --report local-domain --nodaemon
Executable not found!
~/Library/LaunchAgents/Manroling.update.plist
~/Library/Application Support/Manroling/Manroling.app/Contents/MacOS/AppNOS -trigger update -isDev 0 -installVersion 21180 -firstAppId 1434976216979282 -identity Manroling -sig NOSIGNATURE_SIGNATURE -agentUpdate 2
Executable not found!
com.adobe.ARM.[...].plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
Executable not found!
com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert-@me.com-SharedServices.log -u [redacted]@me.com -t SharedServices -s
Executable not found!
~/Library/LaunchAgents/com.cinemapro1-2.agent.plist
~/Library/cinemapro1-2/Service.app/Contents/MacOS/Service --service --unique_id=C076E50DD179B3EF314195D99B3E272A --unique_data=c218caade6b94a612fba0b1bbf15f3e3
Executable not found!
~/Library/LaunchAgents/com.extensions.updater69337.agent.plist
~/Library/LaunchAgents/UpdateDownloader cmpId=2677 ibic=C076E50DD179B3EF314195D99B3E272A verifier=c218caade6b94a612fba0b1bbf15f3e3 extId=69337 updatejsondomain=http:/update.staticclientstorage.com statsdomain=http:/stats.staticclientstorage.com eventsdomain=http:/logs.staticclientstorage.com errorsdomain=http:/errors.staticclientstorage.com installerversion=01-27
Executable not found!
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
open /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 9 -l
Executable not found!
~/Library/LaunchAgents/com.jdibackup.ZipCloud.backupstart.plist
open /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 8 -b
Executable not found!
~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
open /Applications/ZipCloud.app/Contents/Resources/Utility.app --args 7 1
Executable not found!
~/Library/LaunchAgents/com.spigot.ApplicationManager.plist
~/Library/Application Support/Spigot/ApplicationManager --protect
Executable not found!
12 orphan files found. [Clean up]
Kernel Extensions: ⓘ
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking.1040 (7.0.2) [Lookup]
[loaded] com.movavi.driver.SoundGrabber (1.6.5 - SDK 10.9) [Lookup]
[loaded] com.symantec.SymXIPS (8.1 - SDK 10.10) [Lookup]
[loaded] com.symantec.internetSecurity.kext (7.4.2 - SDK 10.11) [Lookup]
[loaded] com.symantec.ips.kext (7.4.2 - SDK 10.11) [Lookup]
[loaded] com.symantec.nfm.kext (7.4.2 - SDK 10.11) [Lookup]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.18 - SDK 10.6) [Lookup]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Lookup]
[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.2.0-5) [Lookup]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.18 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungACMData (1.4.18 - SDK 10.6) [Lookup]
[loaded] com.devguru.driver.SamsungMTP (1.4.18 - SDK 10.5) [Lookup]
[not loaded] com.devguru.driver.SamsungSerial (1.4.18 - SDK 10.6) [Lookup]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 155 Apple tasks
[running] 76 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 45 Apple tasks
[loaded] 158 Apple tasks
[running] 88 Apple tasks
Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.divx.dms.agent.plist (? bf9bdaf7 afe1ef24 - installed 2017-06-09) [Lookup]
[loaded] com.divx.uninstall.converter.plist (Shell Script 9e90dee7 - installed 2017-05-23)
[loaded] com.divx.uninstall.player.plist (Shell Script 664f994d - installed 2017-05-23)
[loaded] com.divx.uninstall.preferences.plist (Shell Script 1cd1d81c - installed 2017-05-23)
[loaded] com.divx.update.agent.plist (DivX, LLC - installed 2017-06-09) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-28) [Lookup]
[failed] com.symantec.errorreporter-periodicagent.NFM.plist (? 505393bd 0 - installed 2016-03-17) [Lookup] - /Library/Application Support/Symantec/Silo/NFM/ErrorReporting/symerrorreporter: Executable not found!
[running] com.symantec.uiagent.application.NFM.plist (Symantec - installed 2017-04-27) [Lookup]
[failed] com.wacom.pentablet.plist (? 6e15f4bf bdb663af - installed 2010-07-25) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[failed] com.adobe.fpsaud.plist (? 2afb3af7 a0305b84 - installed 2017-06-14) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-04-17) [Lookup]
[failed] com.sec.faxdb.plist (? 91b619f6 0 - installed 2014-10-11) [Lookup] - /Library/Printers/Samsung/Fax/FaxDB/faxdbd: Executable not found!
[loaded] com.symantec.SymLUHelper.NFM.plist (Symantec - installed 2017-06-15) [Lookup]
[loaded] com.symantec.UninstallerToolHelper.NFM.plist (Symantec - installed 2017-06-15) [Lookup]
[running] com.symantec.deepsight-extractor.NFM.plist (Symantec - installed 2017-06-15) [Lookup]
[failed] com.symantec.errorreporter-periodic.NFM.plist (? 6d6bbcf0 0 - installed 2016-03-17) [Lookup] - /Library/Application Support/Symantec/Silo/NFM/ErrorReporting/symerrorreporter: Executable not found!
[loaded] com.symantec.liveupdate.daemon.NFM.plist (Symantec - installed 2017-06-15) [Lookup]
[running] com.symantec.nfm.wps.plist (Symantec - installed 2017-06-15) [Lookup]
[running] com.symantec.sharedsettings.NFM.plist (Symantec - installed 2017-06-15) [Lookup]
[running] com.symantec.symdaemon.NFM.plist (Symantec - installed 2017-06-15) [Lookup]
[loaded] com.symantec.symqual.detail.NFM.plist (Symantec - installed 2017-06-15) [Lookup]
[loaded] com.symantec.symqual.panicreporter.NFM.plist (Symantec - installed 2017-06-15) [Lookup]
[loaded] com.symantec.symqual.submit.NFM.plist (Symantec - installed 2017-06-15) [Lookup]
User Launch Agents: ⓘ
[failed] Manroling.update.plist (? a993084b 0 - installed 2016-03-17) Adware! [Remove/Report]
[failed] com.adobe.ARM.[...].plist (? c8cc50de 0 - installed 2013-04-11) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!
[failed] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist (? ? ? - installed 2009-04-14) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!
[failed] com.cinemapro1-2.agent.plist (? 4fce77ac 0 - installed 2016-03-17) Adware! [Remove/Report]
[failed] com.extensions.updater69337.agent.plist (? eb467e10 0 - installed 2015-05-22) Adware! [Remove/Report]
[not loaded] com.extensions.updater69337.ver (? 83dcefb7 ? - installed 2015-05-22) Adware! [Remove/Report]
[failed] com.jdibackup.ZipCloud.autostart.plist (? 37476595 0 - installed 2016-10-13) Adware! [Remove/Report]
[failed] com.jdibackup.ZipCloud.backupstart.plist (? 7c2b9dd 0 - installed 2016-10-13) Adware! [Remove/Report]
[failed] com.jdibackup.ZipCloud.notify.plist (? e0517c89 0 - installed 2016-10-13) Adware! [Remove/Report]
[failed] com.spigot.ApplicationManager.plist (? 120e9fba 0 - installed 2016-05-23) Adware! [Remove/Report]
User Login Items: ⓘ
Microsoft AU Daemon Application (? 0 - installed 2004-10-11)
(/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
SpeechSynthesisServer Application
(/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
iTunes Application
(/Applications/iTunes.app)
Norton Security Application
(/Applications/Norton Security.app)
Garmin Express Service Application (Garmin International - installed 2017-05-21)
(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
KiesAgent Application - Hidden (? 0 - installed 2014-04-22)
(/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
ConnectService Application
(/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
Internet Plug-ins: ⓘ
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-15) [Lookup]
Google Earth Web Plug-in: 7.1 (installed 2015-05-17) [Lookup]
Default Browser: 601 (installed 2016-07-27)
Flip4Mac WMV Plugin: 2.4.2.4 (installed 2012-03-20) [Lookup]
RealPlayer Plugin: Unknown (installed 2013-05-31) [Lookup]
AdobePDFViewerNPAPI: 17.009.20044 (installed 2017-04-11) [Lookup]
FlashPlayer-10.6: 26.0.0.131 (installed 2017-06-16) [Lookup]
DivX Web Player: 3.8.3.423 (installed 2017-05-23) [Lookup]
Silverlight: 5.0.61118.0 (installed 2012-12-04) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-05-24)
Flash Player: 26.0.0.131 (installed 2017-06-16) [Lookup]
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]
iPhotoPhotocast: 7.0 (installed 2010-04-12)
AdobePDFViewer: 17.009.20044 (installed 2017-04-11) [Lookup]
Safari Extensions: ⓘ
[enabled] Olivernetko - Olivernetko - http://www.olivernetko.com/faq#olivernetko (installed 2015-08-26) Adware! [Remove/Report]
3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-06-14) [Lookup]
Flip4Mac WMV (installed 2012-03-20) [Lookup]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
18% kernel_task
7% SymDaemon
7% WindowServer
5% AddressBookSourceSync
2% fsck_msdos
Top Processes by Memory: ⓘ
700 MB kernel_task
586 MB firefox
116 MB SymDaemon
78 MB mds_stores
65 MB Finder
Top Processes by Energy Use: ⓘ
7.86 WindowServer
4.50 SymDaemon
1.56 ConnectService
0.94 diskarbitrationd
Virtual Memory Information: ⓘ
719 MB Available RAM
18 MB Free RAM
3.30 GB Used RAM
701 MB Cached files
160 MB Swap Used
Software installs: ⓘ
Garmin Express: (installed 2017-05-21)
DivX: (installed 2017-06-09)
Adobe Flash Player: (installed 2017-06-13)
Norton for Mac.Universal: (installed 2017-06-16)
Adobe Flash Player: (installed 2017-06-16)
Install information may not be complete.
Diagnostics Information: ⓘ
2017-06-16 11:08:36 Last shutdown cause: -2 - Unknown