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there was an error connecting to the apple id server

I have upgraded to el capitan, however when try logging in to iCloud or App store get the error There was an error connecting to the apple id server. tried changing password and creating a new account, however still get this issue.

iMac, OS X El Capitan (10.11)

Posted on Oct 8, 2015 4:07 AM

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Posted on Oct 16, 2015 12:27 PM

i have copy that console and here's inside


17/10/15 02.25.50,796 AppleIDAuthAgent[369]: SERVER Didn't succeed with .authenticate, and error is ERROR:"CSIdentityErrorDomain" #-100 kCSIdentityAppleIDUnknownError { "file"="/Library/Caches/com.apple.xbs/Sources/CoreServicesSupport/CoreServices- 728.4/OSServices.subprj/AppleIDAuthentication/AppleIDXMLServerCommunications.cpp ", "function"="copyAndHandleXMLErrorResponse", "line"=517, "NSUnderlyingError"=ERROR:"CSIdentityErrorDomain" #-1 { "file"="/Library/Caches/com.apple.xbs/Sources/CoreServicesSupport/CoreServices- 728.4/OSServices.subprj/AppleIDAuthentication/XMLRPC/XMLRPCShim.mm", "function"="xmlInvoke", "line"=90, "NSLocalizedFailureReason"="NULL response from server" } } so releasing session. (___Z31__AppleIDSessionDoCreateSessionPK10__CFStringS1_PK14__CFDictionaryPS1_PS 4_PP9__CFError_block_invoke()/AppleIDXMLServerCommunications.cpp #792) queue.session.

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Question marked as Best reply

Oct 16, 2015 12:27 PM in response to Linc Davis

i have copy that console and here's inside


17/10/15 02.25.50,796 AppleIDAuthAgent[369]: SERVER Didn't succeed with .authenticate, and error is ERROR:"CSIdentityErrorDomain" #-100 kCSIdentityAppleIDUnknownError { "file"="/Library/Caches/com.apple.xbs/Sources/CoreServicesSupport/CoreServices- 728.4/OSServices.subprj/AppleIDAuthentication/AppleIDXMLServerCommunications.cpp ", "function"="copyAndHandleXMLErrorResponse", "line"=517, "NSUnderlyingError"=ERROR:"CSIdentityErrorDomain" #-1 { "file"="/Library/Caches/com.apple.xbs/Sources/CoreServicesSupport/CoreServices- 728.4/OSServices.subprj/AppleIDAuthentication/XMLRPC/XMLRPCShim.mm", "function"="xmlInvoke", "line"=90, "NSLocalizedFailureReason"="NULL response from server" } } so releasing session. (___Z31__AppleIDSessionDoCreateSessionPK10__CFStringS1_PK14__CFDictionaryPS1_PS 4_PP9__CFError_block_invoke()/AppleIDXMLServerCommunications.cpp #792) queue.session.

Jul 29, 2017 10:44 AM in response to JB Smith

Mind doing a step by step walk through? These threads seem to assume we know exactly what to do when most of us don't. I keep going down each thread getting one step here and there and not really a thorough explanation of how to fix this issue just random posts of "I fixed it, just delete the revocation.plst problem solved!"

Oct 8, 2015 12:37 PM in response to ADA Network Manager

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Oct 25, 2015 6:43 AM in response to Linc Davis

I have not been able to login to apple id under el capitan at all. My iPad and via web I can login no issues. So icloud, app store and itunes are no gos for me under El Capitan.


Here is the console output I get:


10/25/15 8:40:45.820 AM com.apple.preferences.icloud.remoteservice[9570]: Failed to connect (_signInButton) outlet from (iCloudPref) to (NSButton): missing setter or instance variable

10/25/15 8:40:45.820 AM com.apple.preferences.icloud.remoteservice[9570]: Failed to connect (_signInSpinner) outlet from (iCloudPref) to (NSProgressIndicator): missing setter or instance variable

10/25/15 8:40:45.820 AM com.apple.preferences.icloud.remoteservice[9570]: Could not connect action, target class iCloudPref does not respond to -signinPressed:

10/25/15 8:40:45.831 AM com.apple.preferences.icloud.remoteservice[9570]: Additional Logging , array retured in signedInAccounts is (

)

10/25/15 8:40:45.914 AM com.apple.preferences.icloud.remoteservice[9570]: Additional Logging , array retured in signedInAccounts is (

)

10/25/15 8:40:45.955 AM com.apple.preferences.icloud.remoteservice[9570]: Additional Logging , array retured in signedInAccounts is (

)

there was an error connecting to the apple id server

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