Notes on Macbook air

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austinano Author

Level 1

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Notes on Macbook air

Cannot open my Notes on macbook air;

Cannot find Notes app on Apple store;

MacBook Air, OS X Yosemite (10.10.2), chinese input method

Posted on Oct 8, 2015 4:40 PM

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Answer 1

Dah•veed

Level 9

64,723 points

Oct 8, 2015 5:13 PM in response to austinano

Manually download and install this update combo. It should repair the issue with Notes. Notes is a core app installed with OS X. It is not available to separately download from the Mac App Store.

OS X Yosemite 10.10.5 Combo Update

Late 2012 Mac mini, OS X El Capitan 10.11; Apple Watch, 38 mm silver AL, Watch OS 2; iPad Air 2 & iPhone 6+, iOS 9.0.2

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Answer 2

austinano Author

Level 1

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Oct 10, 2015 4:25 PM in response to Dah•veed

Thanks, Dah.veed, but I was not able to install OS X El Caiptan successfully. the small circle kept spinning....i tried many times. my mackbook air was purchased last Christmas. i am not a techie...

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Answer 3

Dah•veed

Level 9

64,723 points

Oct 10, 2015 5:10 PM in response to austinano

Are you saying that you were not successful downloading the installer file? Or are you saying that after downloading the file you could not get it to function and install OS X?

Try creating a test user account on your Mac and try it from there.

How to test an issue in another user account on your Mac - Apple Support

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Answer 4

austinano Author

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Oct 10, 2015 5:44 PM in response to Dah•veed

I was not able to download the installer successfully, even I changed to a new test user account to test as you suggested.

The small circle on the top left corner of Capitan download screen kept spinning.

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Answer 5

Dah•veed

Level 9

64,723 points

Oct 10, 2015 7:37 PM in response to austinano

Are you using Little Snitch or anti-viral software? They interfere with downloads.

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Answer 6

austinano Author

Level 1

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Oct 11, 2015 4:33 PM in response to Dah•veed

It works now, although I do not know why it works all of sudden. By the way, i am not using Little snitch or anti-viral software. Thanks for the help

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Answer 7

austinano Author

Level 1

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Oct 12, 2015 9:46 PM in response to austinano

Hi Dah.veed, it's me again. Now i have uograded to Capitan and Notes is back too. Thanks. But my back ground screen is blurry. Is that normal?

It was half doom before and very clear.

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Answer 8

Dah•veed

Level 9

64,723 points

Oct 12, 2015 10:30 PM in response to austinano

I use custom Desktop photos and mine are crystal clear. Have you tried going to Sys Prefs/Desktop & Screen Saver/Desktop and tried changing it to something else?

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Answer 9

austinano Author

Level 1

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Oct 13, 2015 9:21 AM in response to Dah•veed

Great, it is clear now. Many Thanks.

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