App Store update icons grey/missing

I just tried them again and they all went through ok. I guess it may still be a bit unpredictable for next few days though. Nice of apple throughout the whole episode to keep everyone fully informed. The support desk had no idea and the apple store when I popped in said no issues. The left hand clearly doesn't know what the right hand is doing.

Ok, the issue is definitelysolved since today morning. New updates look "normal" now 🙂

Yes, same here. All appearing as normal, though I'm perplexed as to why the older ones haven't updated too. I would have thought that some sort of content management system is used here, so it would be an "all or nothing" situation. Oh well, fingers crossed we're back to normal.

I have exactly the same too. New updates are with correct icon, the older kepp grey. But that's more of a cosmetic problem. 😉

I thought I read somebody comment that Apple said to delete the app and then to reload it from your purchases. I just tried that again on both my iPhone 6s my iPad 3 and that did not fix any of the grey ones. They still came back grey. Yahoo Weather 1.9.0 was what I tried without success.

TV Guide Mobile 5.0.2. failed also on my iPhone when I deleted and reinstalled. But since I didn't update TV GM on my iPad during the "questionable days" and waited, it looks fine on my iPad. So what I am seeing is it any app that I upgraded during these questionable few days don't get colored when I re-install them and if I did not upgrade the app during the questionable days and waited until it seemed all clear then the app looks fine.

Still an issue but worse.

I noticed like many here that the new updates are no longer showing grey. Old updates are still showing grey where they didn't before when you went back into the store. but what I now find worse than grey, is there is no indication that your update is really updating until it is done.

The update circle just stays blank until the update is compete. See below for an example. I'd rather have the grey and some indication my update is actually occurring. 😕

Hm, For me it is not so, and I have updated Word too.

And it has changed again 😮

The download indicators are now working again but the grey icons are back. Feels like a circus.

Taken this morning on a 6S+ and a iMini3 LTE.

For me, the icons are still normal, not gray. In addition, it really seems only to be "cosmetic problem", because everything is functioning normally.

For me, it is sort of halfway there. The icons seem slow to fill from grey, to their normal state. Sometimes I have to scroll up and down and wait for the icons to populate. I have once had to kill the App Store app and restart to get it working.

What is an issue is that sometimes App update download is very slow and sometimes stop when partially loaded as indicated by the rotating indicator and reset to zero.

I'm sure that with auto update set to on, the apps used to start and complete an update without any action by me. Now I seem to have to start them manually. Am I right? Does anyone know what provokes the queued updates to start?

No idea. I have Auto on and seldom had to do anything manual prior to 9.x

Now the majority of my apps require a manual trigger.

I am just now at home and must change my mind. I have found 2 updates in the AppStore. No one of these worked! Only after trying about 50 manual I was successful. There's really a big problem with the AppStore. I wonder why Apple did not respond here, or at least informed.

Using 9.1 and getting gray icons randomly in the update list as described. Seems to go away when I scroll further down the list. As I come up again the gray icons are filled in just like as if the App Store app was written with good code.

Yes, after a while during which the problem appeared to go away, it returned for me too yesterday, as described by jhalmos. Given the affected icons were once OK, that does suggest that some content management system issue is present here. When the app looks for the current icon for that app it's not initially finding it. Though why scrolling up and down usually corrects this is a mystery, other than it might trigger a refresh.

I Don't know if it helps really.

For me it worked this way.

1. First I closed App Store App
2. Turned of Safari content blockers
3. Launched App Store again
4. Symbols has been there