Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Philips Hue - Homekit sharing

Hi,


I'm currently implementing my new Philips Hue bridge version 2 with Homekit support.

Everything is working very nice on my iCloud account on all my devices. iPad, iPhone and apple watch.

So I would like to share my homekit device with my girlfriend. No problem because you can share

it either via Homekit in settings or via the Hue app.


When the invitation is send and she accepts we still get the respons from siri that she can't find any

devices. We tried resetting everything, reinstalling the app but all with the same results.


Is this still a bug or did I overlook something?


Thanks for your help!


Kind regards,


Georges

iPhone 5c, iOS 9.0.2

Posted on Oct 9, 2015 12:33 PM

Reply
48 replies

Oct 21, 2015 6:16 PM in response to durome04

durome04, My understanding is that only one user can connect to a home kit device. That one user would then be the admin, but they could share their home by inviting them. My issue is that I've invited and shared, the other person accepts, but they cannot connect to my shared home.


In the Hue app --> Settings --> Siri Voice control-->tap the box with the up arrow in the top right. This is where the admin would invite other users.

Oct 12, 2015 11:57 AM in response to GeorgesVDR

GeorgesVDR,


I am having the same exact issue. Talked to Apple, they said it's a Philips issue. Talked to Philips, they said it's a Apple issue. I'm more inclined to think this is a Apple software issue though. When going into phone settings, there is a pending action at the top, which is to accept or deny the homekit invite. I've accepted the invite but the phone doesn't recognize that I've accepted and still shows a pending invite action. I've logged in and out of icloud, turned the phone off/on, reset settings, still no luck.


Any luck on your end?

Oct 12, 2015 8:43 PM in response to GeorgesVDR

I'm having the same issue here. I set up my Philips Hue Bridge 2.0 and connected all of my devices (iPhone, iPad, and Apple Watch). All of my devices are working just fine. I invited my wife (separate Apple ID) to access our "home" in HomeKit. She's installed the Hue app and is able to adjust all of our HomeKit devices through the Hue app. Our problem is just with "Siri Voice Control", each time we use Siri on my wife's iPhone 6s Plus we get an error stating "Siri is unable to find any lights at this time".


In the Hue app --> Settings --> Siri Voice control on my wife's device it says that she is not the admin of Home to which the HomeKit enabled Bridge is paired. I'm thinking this is what's causing the issue with Siri. All scenes and lights are listed.


We've tried restarting, re-installing, etc. with no luck.


If anyone is able to figure this out, can you please post the solution?

Oct 13, 2015 5:48 PM in response to GeorgesVDR

I have a similar problem. Homekit+Siri+Hue works fine for me, but sharing the settings doesn't work for my wife. On her iPhone, it shows that the HomeKit shared setting has been accepted (although, at first, it showed an erroneous invitation notification even after the invitation was accepted -- we had to restart her phone to make that go away). however the shared HomeKit setting isn't reflected in the Hue app. When I go to Hue > Settings> Siri control, it just gives an error that the HomeKit settings must be shared. It's acting like the Hue app doesn't acknowledge the shared HomeKit settings.

Oct 23, 2015 11:48 PM in response to GeorgesVDR

I also have the same issue. I am going to say it's Apple issue and not a Philips issue. If you use a 3rd party app like Elgato Eve to manage Home Kit, then you will be able to confirm that your second user has indeed been added. You'll also see all the Hue scenes that have been added, so you can confirm this are there in the cloud. They was I understand it to work is that Siri uses those Home Kit settings (which have been exported from HUE) and then Home Kit makes a call to the Hue to actually control it. Since the scenes are in Home Kit and the User is these as well, it should work. The specific problem I have is that Siri won't recognize any of the commands(for HUE) that are in Home Kit for that added user. How is that a Philips problem?


IMO - Home Kit is still half baked and Apple took it out of the oven too early. First of all, why isn't there an Apple app to manage it? And, another issue with HUE is that if you have a scene with more that 15 lights and you try to add it to Siri in the HUE app, it fails and states that it is too many lights for Siri to handle. I have found and discussion on the web about this yet, but surely someone else has experienced this.

Oct 30, 2015 1:58 AM in response to dvanryzin

Hi,

Same Problem here (in Germany 🙂 )

got my starterset yesterday. On the first device (my ipad) it worked fine with siri. On my iphonebni got the "sync-error". Signed out and in in iCloud several times, resetted the bridge. At some point it then worked, even on my watch. Really a cool thing.


Then my wife came home and i tried to set up her devices. And here we are again.: the app works fine on all devices (ipad,phone and watch)

But siri wont´t work. Sometimes i can se the scenes in the siri-settings (but without being marked) sometimes i get the "Sync-Error". signed in and out icloud several times.


What is strange. When at least the scenes showed up on the shared device. There are also scenes that i've already deleted or renamed on the "admin-device".


After all the fiddling now i can only sync scenes on my iphone. Not anymore on my ipad. (before i could do that on both devices) Now it says "the name is already existend in icloud, choose an other name"


(Another wired thing.(has nothing to doo with HUE: On my phone5s, ipad air and my wifes ipad i see the Homekit-icon in Settings just below the safari-icon. On my wifes iphone 5s ioS9.1 there is no homekit-icon ???? has anyone that too ?)



Did anyone tried one of the thir party apps (like "Home") wether they work with siri.


Best regads from Germany

Christian

Oct 30, 2015 3:03 AM in response to GeorgesVDR

I have an ongoing Facebook chat with the Philips Support since 8. October. This is their Answer right now.


Hi Ronald, Sorry we couldn't get back to you earlier!


This issue is still going on, our development team working hard on a solution. We hope to see a hotfix deployed soon.

Thank you for your patience.


Semir

Thanks for the update Ronald. Right now we do not have more info why this is happening (either on our end or on Apple end) but we will keep you updated as soon we have more info/solution.


Thanks,


Semir


So stay tuned.


Ron

Philips Hue - Homekit sharing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.