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Hi,
after upgrade to El Capitan Preview app crashes on my MacBook Pro (Retina, 13-inch, Late 2013) when I try to open a large photo. It shows green screen first and later just crashes. I also noticed that images look good with the quick preview (when press Space), but they are not with retina quality when opened in Preview app. Is there any fix of that issue?
Thanks,
Martin
MacBook Pro with Retina display, OS X El Capitan (10.11)
I have recently discovered one more problem with El Capitan
Do You remember how initially Yosemite was experiencing problems with specific wi-fi routers? (ex. Cisco)
Well, this problem has just been reincarnated in El Capitan.
At my workplace we have Cisco routers. The connection is unstable and the Mac has problems of initially connecting to the network. It takes a lot longer than usually. Also it keeps dropping the connection while using. Yesterday I had a webinar and the connection dropped 4 times.
It seems my iPhone has similar problems with those routers. As soon as I haven't been using it for a while, it drops the connection.
I've observed this issue only with routers from Cisco. /Which are doing just fine with other devices.
Same here (MacBook Pro 13-inch, Late 2011, OS X El Capitan): programs that use pdf documents (Preview, Skim, and TeXShop) randomly stall (showing a spinning beachball), forcing me to force-quit. Preview crashes several times a day. None of the proposed fixes work. My Macintosh has become a Crashingtosh.
Thanks dianeoforegon. I tried both suggestions, but neither helped. Font Book suggested removing all of the duplicates from Microsoft Office, which I was fine with so I had it do that, but the problem reappeared even after deleting font caches and rebooting. I was also able to replicate the issue in another user account (it took around a twenty minutes of mixed PDF use before first occurring), which rules out a local problem in my home directory I guess.
I'm running 10.11.1 (15B42) on a Late 2011 15-inch MacBook Pro (4 GB RAM and a third party 960 GB SSD). I unfortunately can't remember if this started after installing El Capitan or it showed up at some point while running Yosemite.
It affects Preview and PDFs in Safari (and presumably any other applications that use PDFKit, a lot of people in this thread mention Skim), but never Quick Look (does Quick Look not use PDFKit?). Crashed PDF tabs in Safari can be closed but it seems to take a bit of clicking persuasion due to the beachball hang. These crashes do produce hang reports, but I couldn't gain any insight from it.
I might try a reinstall if I can't think of anything else to check by this weekend. If I do, I'll report back on whether that resolves this.
I hate to "me too" but I want Apple to see this thread. I'm having the same issue. I notice it starts with PDFs that look "fuzzy" - as if they haven't fully rendered.
On one particular one, it has 37 pages- I see pages 1,2, 35 and 36 and as I "scroll down" the pages seem to read from the disk - until then get stuck - then I get the spinning beachball and have to force quit.
MB Air 11 Inch, Early 2014, 4gb ram, 256gb disk with 30+gb free, only Slack and Excel running besides Preview.
Yes, Howardgr, that's exactly what happens to me. So frustrating!
Not sure if this has been mentioned, but try deleting this folder:
User’s Library/Containers/com.apple.Preview
Log out/in or restart then test Preview.
The Office 2016 fonts should not affect the Preview crashing issues, but you might find the following info helpful.
Are you running Office 2011 or 2016?
Office 2016 sandboxes the fonts in the app. Office 2016 fonts are invisible to Font Book and font management software.
Office 2016 installs fonts in each application folder not in the usual Fonts > Microsoft folder. Each app has its own fonts for sandboxing reasons.
Control-Click (Right-click) on Office 2016 app in Applications. You’ll find fonts in this location.
Contents > Resources > Fonts
Previous versions of Microsoft stored it's fonts in the main Library/Fonts/Microsoft folder.
Deleting the old Microsoft Fonts folder might help if you are no longer using Office 2011.
I would also delete the Containers for the Office app that is crashing. Delete font caches using a utility like Font Nuke and restart after deleting fonts!
User's Library > Containers
com.microsoft.Excel
com.microsoft.Outlook
com.microsoft.Powerpoint
com.microsoft.Word
Restart your Mac then test.
Same problem here. Preview crashes every 10 to 20 minutes. App would then not respond, and has to be forcibly quit. Hope Apple fixes it soon. It's becoming a really big inconvenience.
Everyone needs to report it to Apple Feedback so it can be logged and put in the queue to be fixed.
http://www.apple.com/feedback/macosx.html
If you are in the Apple Beta, there is a feedback assistant that sends logs etc to help with diagnosing issues like this.
To enroll, you can sign up for the BETA here:
https://beta.apple.com/sp/betaprogram
How to leave the OS X beta program
1 Open System Preferences and click App Store. If you’re like me, you may not remember or have even ever visited this preference pane.
2 For Macs that opted into the beta program, there’s an option labeled Your Computer Is Set to Receive Pre-Release Software Update Seeds. Click Change.
3 Click Do Not Show Pre-Release Updates.
The pre-release option disappears and you’re no longer shown these updates in the App Store nor notified. You can opt back in through the page linked above if you want to resume testing early releases.
I highly recommend that you have a clone backup before updating to the beta.
Create a Clone backup:
A clone is an exact bootable copy of your internal drive. Unlike standard copying of all files to another drive, the clone software copies hidden files along with other in-use files that are not available when you copy over files to another drive.
Software used to Clone:
SuperDuper! http://www.shirt-pocket.com/
I am having the same crashing problem when closing an item in Preview.
iMac (Retina 5K, 27-inch, Late 2014), 4 GHz Intel Core i7, 16 GB 1600 MHz DDR3, AMD Radeon R9 M290X 2048 MB
Here is the error log.
Process: Preview [1188]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 8.1 (877)
Build Info: Preview-877000000000000~8
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Preview [1188]
User ID: 501
Date/Time: 2015-11-21 21:01:05.377 -1000
OS Version: Mac OS X 10.11.1 (15B42)
Report Version: 11
Anonymous UUID: CB92EEE9-508E-D6BB-07A8-9FBE66B3464C
Time Awake Since Boot: 22000 seconds
System Integrity Protection: enabled
Crashed Thread: 4 Dispatch queue: com.apple.root.default-qos
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderArray initWithObjects:count:]: attempt to insert nil object from objects[0]'
terminating with uncaught exception of type NSException
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff9481be32 __exceptionPreprocess + 178
1 libobjc.A.dylib 0x00007fff957a84fa objc_exception_throw + 48
2 CoreFoundation 0x00007fff9470de92 -[__NSPlaceholderArray initWithObjects:count:] + 290
3 CoreFoundation 0x00007fff94716bf4 +[NSArray arrayWithObjects:count:] + 52
4 ImageKit 0x00007fff931dd312 +[IKImageContentView _clampImageAlphaTo01:colorSpace:] + 174
5 ImageKit 0x00007fff931ec880 -[IKImageContentView _imageToDrawForLayer:] + 315
6 ImageKit 0x00007fff931ecc3c -[IKImageContentView _updateContentForLayerUsingIOSurface:] + 256
7 ImageKit 0x00007fff93340888 __44-[IKImageViewLayerQueue _popBlockAndDisplay]_block_invoke + 655
8 libdispatch.dylib 0x00007fff841fc8f5 _dispatch_call_block_and_release + 12
9 libdispatch.dylib 0x00007fff841f13c3 _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff841f5253 _dispatch_root_queue_drain + 1890
11 libdispatch.dylib 0x00007fff841f4ab8 _dispatch_worker_thread3 + 91
12 libsystem_pthread.dylib 0x00007fff97e374f2 _pthread_wqthread + 1129
13 libsystem_pthread.dylib 0x00007fff97e35375 start_wqthread + 13
Global Trace Buffer (reverse chronological seconds):
0.329523 AppleJPEG 0x00007fff923ada11 [0x7fa285ab3600] Releasing session
0.329523 AppleJPEG 0x00007fff923b011c [0x7fa285ab3600] Decoding completed without errors
0.329523 AppleJPEG 0x00007fff923ae0fc [0x7fa285ab3600] Options: 17x14 [FFFFFFFF,FFFFFFFF] 0001D060
0.329523 AppleJPEG 0x00007fff923adfae [0x7fa285ab3600] Decoding: C0 0x0011000E 0x0003354A 0x11111100 0x00000000 702
0.329523 AppleJPEG 0x00007fff923ad05e [0x7fa285ab3600] Created session
50.630441 AppleJPEG 0x00007fff923ada11 [0x7fa28502a400] Releasing session
50.936267 AppleJPEG 0x00007fff923ada11 [0x7fa28400ae00] Releasing session
50.936267 AppleJPEG 0x00007fff923ada11 [0x7fa28313a400] Releasing session
50.946927 AppleJPEG 0x00007fff923ada11 [0x7fa285aad400] Releasing session
139.841074 AppleJPEG 0x00007fff923ada11 [0x7fa283851600] Releasing session
139.842269 AppleJPEG 0x00007fff923b011c [0x7fa283851600] Decoding completed without errors
139.842428 AppleJPEG 0x00007fff923ada11 [0x7fa28501de00] Releasing session
139.843317 AppleJPEG 0x00007fff923b011c [0x7fa28501de00] Decoding completed without errors
139.843443 AppleJPEG 0x00007fff923ada11 [0x7fa285d8e200] Releasing session
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff97941c96 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff979410d7 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff947912b4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9479077c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff9478ffc8 CFRunLoopRunSpecific + 296
5 com.apple.HIToolbox 0x00007fff85df9d55 RunCurrentEventLoopInMode + 235
6 com.apple.HIToolbox 0x00007fff85df9b8f ReceiveNextEventCommon + 432
7 com.apple.HIToolbox 0x00007fff85df99cf _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit 0x00007fff88e75d96 _DPSNextEvent + 1067
9 com.apple.AppKit 0x00007fff88e751c5 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
10 com.apple.AppKit 0x00007fff88e69d28 -[NSApplication run] + 682
11 com.apple.AppKit 0x00007fff88e32fbe NSApplicationMain + 1176
12 libdyld.dylib 0x00007fff853715ad start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff979480a2 kevent_qos + 10
1 libdispatch.dylib 0x00007fff841f711d _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff841f6d85 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff97946f5e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff97e3873d _pthread_cond_wait + 767
2 com.apple.AppleVPAFramework 0x00007fff931275ed 0x7fff9311a000 + 54765
3 libsystem_pthread.dylib 0x00007fff97e379b1 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff97e3792e _pthread_start + 168
5 libsystem_pthread.dylib 0x00007fff97e35385 thread_start + 13
Thread 3:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff97941c96 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff979410d7 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff947912b4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9479077c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff9478ffc8 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff88fcbd49 _NSEventThread + 149
6 libsystem_pthread.dylib 0x00007fff97e379b1 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff97e3792e _pthread_start + 168
8 libsystem_pthread.dylib 0x00007fff97e35385 thread_start + 13
Thread 4 Crashed:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x00007fff979470ae __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff97e3a500 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff8207837b abort + 129
3 libc++abi.dylib 0x00007fff84161f81 abort_message + 257
4 libc++abi.dylib 0x00007fff84187a47 default_terminate_handler() + 267
5 libobjc.A.dylib 0x00007fff957aa15e _objc_terminate() + 103
6 libc++abi.dylib 0x00007fff8418519e std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff84185213 std::terminate() + 51
8 libdispatch.dylib 0x00007fff841f13d7 _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff841f5253 _dispatch_root_queue_drain + 1890
10 libdispatch.dylib 0x00007fff841f4ab8 _dispatch_worker_thread3 + 91
11 libsystem_pthread.dylib 0x00007fff97e374f2 _pthread_wqthread + 1129
12 libsystem_pthread.dylib 0x00007fff97e35375 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9794778a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97e3758c _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff97e35375 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff9794778a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97e3758c _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff97e35375 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff9794778a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97e3758c _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff97e35375 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9794778a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97e3758c _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff97e35375 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff9794778a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97e3758c _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff97e35375 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff9794778a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97e3758c _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff97e35375 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff9794778a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97e3758c _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff97e35375 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff9794778a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97e3758c _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff97e35375 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff9794778a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97e3758c _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff97e35375 start_wqthread + 13
Thread 14:: Dispatch queue: NSCGSDisableUpdates
0 libsystem_kernel.dylib 0x00007fff97941c96 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff979410d7 mach_msg + 55
2 com.apple.CoreGraphics 0x00007fff8293f435 _CGSReenableUpdateForConnection + 92
3 com.apple.CoreGraphics 0x00007fff8293f109 CGSReenableUpdateToken + 532
4 libdispatch.dylib 0x00007fff841fc8f5 _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x00007fff841f13c3 _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff841f5ff3 _dispatch_queue_drain + 754
7 libdispatch.dylib 0x00007fff841fc6bf _dispatch_queue_invoke + 549
8 libdispatch.dylib 0x00007fff841f13c3 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff841f5253 _dispatch_root_queue_drain + 1890
10 libdispatch.dylib 0x00007fff841f4ab8 _dispatch_worker_thread3 + 91
11 libsystem_pthread.dylib 0x00007fff97e374f2 _pthread_wqthread + 1129
12 libsystem_pthread.dylib 0x00007fff97e35375 start_wqthread + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x0000700000080848 rdx: 0x0000000000000000
rdi: 0x000000000000a123 rsi: 0x0000000000000006 rbp: 0x0000700000080870 rsp: 0x0000700000080848
r8: 0x0000000000000003 r9: 0x00007fff84188a7c r10: 0x000000000c000000 r11: 0x0000000000000206
r12: 0x00007000000809d0 r13: 0x00007fff71b8f140 r14: 0x0000700000081000 r15: 0x00007000000808b0
rip: 0x00007fff979470ae rfl: 0x0000000000000206 cr2: 0x00007fff718d5038
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10e44e000 - 0x10e610ff7 com.apple.Preview (8.1 - 877) <7A39C3B9-6FAD-3A9B-86FC-9EE04C7DFDD0> /Applications/Preview.app/Contents/MacOS/Preview
0x10e6b6000 - 0x10e7b5ff7 com.apple.AnnotationKit (1.0 - 85) <75D06760-106B-3A17-B0F3-B6D2C6EF7824> /System/Library/PrivateFrameworks/AnnotationKit.framework/Versions/A/Annotation Kit
0x10e85d000 - 0x10ed1eff7 com.apple.SceneKit (5.0 - 293) <554005AE-E11A-3EE6-9BAF-727457203554> /System/Library/Frameworks/SceneKit.framework/Versions/A/SceneKit
0x10effe000 - 0x10f088ff7 com.apple.CoreHandwriting (161 - 1.2) <AFA99E8B-30DC-39CE-B418-20AF382F6CCE> /System/Library/PrivateFrameworks/CoreHandwriting.framework/Versions/A/CoreHand writing
0x10f3d0000 - 0x10f3d0fe7 +cl_kernels (???) <F4D7F54E-5803-4901-A398-88433D5BA45A> cl_kernels
0x11466b000 - 0x11466cfed +cl_kernels (???) <4B41EA3C-B3CA-4D21-B6B6-CD24924A08C8> cl_kernels
0x1146fc000 - 0x1147b0ff7 com.apple.AMDRadeonX4000GLDriver (1.38.3 - 1.3.8) <ED7FC76A-FE56-3197-944F-74E7AF645DCE> /System/Library/Extensions/AMDRadeonX4000GLDriver.bundle/Contents/MacOS/AMDRade onX4000GLDriver
0x114807000 - 0x1149d7fff com.apple.AppleIntelHD5000GraphicsVADriver (10.10.18 - 10.1.0) <69F67C9A-1301-3577-8875-18F0601299D1> /System/Library/Extensions/AppleIntelHD5000GraphicsVADriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsVADriver
0x114a76000 - 0x114eb9ff7 ATIRadeonX4000SCLib.dylib (1.38.3) <3CEAE766-2909-3EBB-A4BA-699D2250D54C> /System/Library/Extensions/AMDRadeonX4000GLDriver.bundle/Contents/MacOS/ATIRade onX4000SCLib.dylib
0x115024000 - 0x115119ff7 com.apple.AMDMTLBronzeDriver (1.38.3 - 1.3.8) <3996B5FF-35CD-34B3-A289-6C1D336CF9E4> /System/Library/Extensions/AMDMTLBronzeDriver.bundle/Contents/MacOS/AMDMTLBronz eDriver
0x1159b4000 - 0x1159b6fff AppleIntelHSWVA (10.10.18) <7753F925-A0C3-314F-9A94-31E5C7CD6222> /System/Library/Extensions/AppleIntelHSWVA.bundle/Contents/MacOS/AppleIntelHSWV A
0x7fff6ad94000 - 0x7fff6adcaf5f dyld (360.17) <03673B53-B8B7-34D1-ADCE-F449E78E39CC> /usr/lib/dyld
0x7fff8192e000 - 0x7fff81932fff com.apple.CommonPanels (1.2.6 - 96) <1D76DDD3-D45A-3679-8B72-5EECE6C1ACAC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff81933000 - 0x7fff81933ff7 libkeymgr.dylib (28) <47080280-8B57-3D75-8A20-9E100864DE27> /usr/lib/system/libkeymgr.dylib
0x7fff81994000 - 0x7fff819e0ff7 com.apple.corelocation (1486.17 - 1615.37) <AF201676-FFF5-39E1-8B0A-D670F4129CA8> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff81a88000 - 0x7fff81a89ff3 com.apple.print.framework.Print (10.0 - 266) <F13A0609-793A-3A43-A961-AAFC81AC8FDA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff81a8a000 - 0x7fff81e86fff libLAPACK.dylib (1159) <50654652-353D-3B6D-9065-8932042F3B17> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff81e87000 - 0x7fff81e8aff7 com.apple.help (1.3.3 - 46) <AA185754-DEEB-3091-9301-7B23C4D36818> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff81e8e000 - 0x7fff81e96fff com.apple.AppleSRP (5.0 - 1) <8DBB11A2-150A-3E70-8B83-DDEDAB15E2C3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8201a000 - 0x7fff820a7fe7 libsystem_c.dylib (1081.1.3) <A60CE86D-1FF3-32AD-A672-C7597F884529> /usr/lib/system/libsystem_c.dylib
0x7fff820e4000 - 0x7fff820effff libkxld.dylib (3247.10.11) <22BBF963-3808-3320-8BDA-5B7A99035F14> /usr/lib/system/libkxld.dylib
0x7fff8211c000 - 0x7fff821abff7 libCoreStorage.dylib (517) <1CC0776E-B682-3CC1-8CC2-2305E0FA439D> /usr/lib/libCoreStorage.dylib
0x7fff821ac000 - 0x7fff821b3ff7 com.apple.phonenumbers (1.1.1 - 105) <49696A1F-83FC-3BE8-A7E8-F0F4EAA326BB> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff821b6000 - 0x7fff821c7ff7 libsystem_trace.dylib (200) <1D289F35-BFA2-3B9E-BDF9-20F34F9A01D4> /usr/lib/system/libsystem_trace.dylib
0x7fff821c8000 - 0x7fff82216fff libcurl.4.dylib (90) <00662A4C-B89A-3A17-93FF-950C6DE47F99> /usr/lib/libcurl.4.dylib
0x7fff825d2000 - 0x7fff82672fff com.apple.ViewBridge (157 - 157) <EA9A214B-6AFA-3543-A4F0-8E67F6ED414F> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff82673000 - 0x7fff826beff7 com.apple.CoreMediaIO (701.0 - 4790) <EE999B42-E879-346B-829F-6CE9E2806187> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8273d000 - 0x7fff82742ff7 libheimdal-asn1.dylib (452.1.1) <6E911973-1E1A-3F80-B955-FA78CF20FBFD> /usr/lib/libheimdal-asn1.dylib
0x7fff82743000 - 0x7fff82751ff7 libbz2.1.0.dylib (38) <99C5121D-8147-3B51-8D79-66245C863338> /usr/lib/libbz2.1.0.dylib
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0x7fff921e5000 - 0x7fff921f5ff3 com.apple.ProtocolBuffer (1 - 242) <B3D0CEE0-1ED1-39BB-8C81-896F36398802> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff921f6000 - 0x7fff921f8fff libsystem_coreservices.dylib (19) <692631A0-1923-32CA-9BD5-044B1382FFDE> /usr/lib/system/libsystem_coreservices.dylib
0x7fff921fe000 - 0x7fff9220afff com.apple.SpeechRecognitionCore (2.2.7 - 2.2.7) <12117823-8A9E-3C88-A01C-3B25D68535CE> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff9220b000 - 0x7fff92269fff com.apple.SystemConfiguration (1.14 - 1.14) <E3F5D239-4CBE-3B77-A8D9-F3423702AAB9> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff9226a000 - 0x7fff92286ff3 libresolv.9.dylib (60) <B192EC27-84EC-3D8A-9CBF-0374B5C9B31A> /usr/lib/libresolv.9.dylib
0x7fff92296000 - 0x7fff92346fff com.apple.backup.framework (1.7 - 1.7) <70033C43-855B-3F12-998C-343F2A8A93BA> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff92354000 - 0x7fff923e1dd7 com.apple.AppleJPEG (1.0 - 1) <6230F3A0-C89D-3A35-A896-A17B3513E8DB> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff923e2000 - 0x7fff923f2fff libbsm.0.dylib (34) <F1E41935-5C5D-3704-AE9D-AEA1F2BCF8B1> /usr/lib/libbsm.0.dylib
0x7fff92e5c000 - 0x7fff92f0cfe7 libvMisc.dylib (563.4) <E166E14C-616E-35FA-BD3C-A60337EDD833> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff92f0d000 - 0x7fff93119fff com.apple.CoreImage (11.1.0 - 366.1.1) <BE963C1D-90C2-388A-85F2-D6701DC104C4> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x7fff9311a000 - 0x7fff93137fff com.apple.AppleVPAFramework (2.0.15 - 2.0.15) <86BC6DCE-8590-38E3-9C0C-52E97F617B58> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff9314c000 - 0x7fff933b9ff7 com.apple.imageKit (2.6 - 930) <8DA4A452-0E28-3A3E-82B6-93D155581002> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff933ce000 - 0x7fff933effff com.apple.Sharing (438.0.1 - 438.0.1) <679D40D7-3C04-3D2C-962B-E8A959E5889E> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff93400000 - 0x7fff93437ff7 com.apple.LDAPFramework (2.4.28 - 194.5) <207E4A14-E3CC-3658-ABAF-B5CAEC9ED1EB> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff93438000 - 0x7fff934affc7 libcorecrypto.dylib (334) <4E1B969F-8449-3B21-9880-51AD58E25AA6> /usr/lib/system/libcorecrypto.dylib
0x7fff934e1000 - 0x7fff93686ff3 com.apple.audio.toolbox.AudioToolbox (1.13 - 1.13) <F84A0C1D-86BE-3E59-8EEA-BAE0E8CB834B> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff93687000 - 0x7fff93695fff com.apple.opengl (12.0.34 - 12.0.34) <31C23ABB-8F75-3201-8CD1-447B3052B434> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff9388d000 - 0x7fff93cb6fff com.apple.ModelIO (1.0 - 1) <BCB8C808-DE9D-3311-B741-57B5DB6DA981> /System/Library/Frameworks/ModelIO.framework/Versions/A/ModelIO
0x7fff93cb7000 - 0x7fff93cb9fff com.apple.OAuth (25 - 25) <DFC11955-75DD-303E-BFCB-0F70A4C541E0> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff93ccc000 - 0x7fff93d04fff com.apple.RemoteViewServices (2.0 - 99) <8BD12AE2-BE91-37CF-955B-62E08551FF83> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff93d0a000 - 0x7fff93d13ff3 com.apple.CommonAuth (4.0 - 2.0) <6EF43A6E-C071-36A3-8B94-694AC6BEF6D3> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff93e72000 - 0x7fff93eb8ff7 libauto.dylib (186) <460B0167-C89B-37EC-823C-52F684B31C26> /usr/lib/libauto.dylib
0x7fff93eb9000 - 0x7fff93ec4fff libcsfde.dylib (517) <C8C9A632-5072-3D24-8EBF-CCDE0BC8BFB5> /usr/lib/libcsfde.dylib
0x7fff93ec5000 - 0x7fff941aaff3 com.apple.CoreServices.CarbonCore (1136 - 1136) <9DE930A3-63C0-3E21-965A-132D97D61892> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff941b1000 - 0x7fff941c5fff com.apple.CoreDuetDaemonProtocol (1.0 - 1) <C0619E4A-5CF8-357E-B571-2398239911A1> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff94265000 - 0x7fff942b7fff com.apple.AppleVAFramework (5.0.31 - 5.0.31) <17D3C8AE-5E48-34CE-B5FB-5F30747EDE91> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff94378000 - 0x7fff9437dfff com.apple.ImageCapture (9.0 - 9.0) <E53CC0B8-9D36-3636-B602-8AB4CEB4C313> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff9437e000 - 0x7fff943edfff com.apple.SearchKit (1.4.0 - 1.4.0) <45A716CD-D9E7-3F1F-9EC8-BB37CA9E8C04> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff943ee000 - 0x7fff9444afef libTIFF.dylib (1440) <5E2886E4-AEEF-382F-9AFB-93239278B36A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff94452000 - 0x7fff94455fff com.apple.IOSurface (108.0.1 - 108.0.1) <7B05B27A-5CC4-30D4-8A10-ED444A2807A2> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff94474000 - 0x7fff94477ff7 libsystem_sandbox.dylib (459.10.4) <BC781530-CA98-392D-A77A-8CAD2D9C6B2F> /usr/lib/system/libsystem_sandbox.dylib
0x7fff9465f000 - 0x7fff94668ffb libsystem_notify.dylib (149) <56ABC155-CB99-30A8-A8B1-C204B5615092> /usr/lib/system/libsystem_notify.dylib
0x7fff9468f000 - 0x7fff94694ff3 libunwind.dylib (35.3) <FDA18078-A775-3BAF-A5A6-8A7B75D6AA99> /usr/lib/system/libunwind.dylib
0x7fff94695000 - 0x7fff946ffff7 com.apple.framework.CoreWLAN (11.0 - 1101.20) <BA9EB0BF-7915-3DB0-9ACE-EC52CD07E1A8> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff94707000 - 0x7fff94b7cff7 com.apple.CoreFoundation (6.9 - 1255.1) <86B26482-C917-34F2-80D8-02911B6001E0> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff94b98000 - 0x7fff94c6eff7 com.apple.DiskImagesFramework (10.11.1 - 415) <F3C0F696-A10D-3A4B-9391-AAD695D29831> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff94c6f000 - 0x7fff94c6ffff libenergytrace.dylib (10) <64F779D4-2192-37EC-8DB5-EC55BAE50058> /usr/lib/libenergytrace.dylib
0x7fff94c70000 - 0x7fff94c9bffb libarchive.2.dylib (32.10.1) <88036C67-C2C8-3ADF-A4C7-6BBF94B80F15> /usr/lib/libarchive.2.dylib
0x7fff94c9c000 - 0x7fff94c9dfff libDiagnosticMessagesClient.dylib (100) <F2D8CFCC-A00A-3675-9C01-EF0C663F2445> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff94cc9000 - 0x7fff94db9fff libJP2.dylib (1440) <D10CC550-35AE-35E9-A6DC-9BF872E35A35> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff94dba000 - 0x7fff94f61ffb com.apple.avfoundation (2.0 - 1046.9.1) <AE9896EC-F23A-3148-A757-D5807E1369EA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff94f62000 - 0x7fff951f7fff libmecabra.dylib (696.1) <8FCC4C88-BE6A-3697-B1D3-8E1A2A3B99BA> /usr/lib/libmecabra.dylib
0x7fff951f8000 - 0x7fff9528eff7 com.apple.ColorSync (4.9.0 - 4.9.0) <1FBEDDC2-4BCD-3148-800E-968814206CB9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff9528f000 - 0x7fff953b4ff7 com.apple.LaunchServices (728.4 - 728.4) <A4913361-072C-3A0E-9231-0D9B1DC4ECC5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff953b5000 - 0x7fff95730ffb com.apple.VideoToolbox (1.0 - 1731.15.20) <70FDD7D4-FE98-3154-8B7D-72EDD5E92CDB> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff95794000 - 0x7fff95af76d7 libobjc.A.dylib (680) <7C5FAD04-2C01-3ED6-AA40-78925C12A456> /usr/lib/libobjc.A.dylib
0x7fff95b16000 - 0x7fff95b28fff libsasl2.2.dylib (209) <D48CE2C5-D0C5-39BD-A7DD-C999E81CF885> /usr/lib/libsasl2.2.dylib
0x7fff95b7a000 - 0x7fff95dc5fff com.apple.AddressBook.framework (9.0 - 1679) <87B2D9E4-A042-3A99-BC5F-BA48D6896D12> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff9600b000 - 0x7fff96561fff com.apple.MediaToolbox (1.0 - 1731.15.20) <B7C4E89E-A5D5-35B2-BA8F-36EC2EAB2CFC> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff96562000 - 0x7fff96562fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <F450DC3F-837D-35CB-97F3-5835E789EF02> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff965b4000 - 0x7fff965cffff com.apple.aps.framework (4.0 - 4.0) <A3971E50-DD87-3752-B37A-E58557AD5AF2> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff965d0000 - 0x7fff96965fdb com.apple.vImage (8.0 - 8.0) <3EF89E53-2A54-3464-A405-88E3213F31F7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff9786f000 - 0x7fff978c4fff com.apple.AE (701 - 701) <87FDCC5A-82AC-36A2-BFE9-D0B2A3D870F1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff978d1000 - 0x7fff978e2fff libz.1.dylib (60) <43317BEA-ACA2-34C2-AF37-902AA926C83A> /usr/lib/libz.1.dylib
0x7fff978e3000 - 0x7fff978efff7 com.apple.OpenDirectory (10.11 - 194) <7ECA481B-C265-33F6-835E-2E5B96621E51> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff978ff000 - 0x7fff97907ffb libsystem_dnssd.dylib (624.10.1) <21D63EAB-27BE-3F41-B1D4-604BE7F4C9BA> /usr/lib/system/libsystem_dnssd.dylib
0x7fff97930000 - 0x7fff9794efff libsystem_kernel.dylib (3247.10.11) <FA4DCF42-27B0-3878-9158-E148D208B21E> /usr/lib/system/libsystem_kernel.dylib
0x7fff97952000 - 0x7fff97954ffb libutil.dylib (43) <E37832CF-5EE6-345A-B0EC-FFC8D2B67375> /usr/lib/libutil.dylib
0x7fff97955000 - 0x7fff97b00ffb GLEngine (12.0.34.12) <0D0BD639-B516-3216-A0A5-AC4CDD202689> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff97b01000 - 0x7fff97b03fff com.apple.SecCodeWrapper (4.0 - 261.10.2) <54B4F790-1FD5-3DFB-8F1F-3BEE312238DC> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff97b56000 - 0x7fff97bc5ffb com.apple.datadetectorscore (7.0 - 460) <117708DA-6E19-3866-AD15-0CE3E3F2211A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff97c28000 - 0x7fff97e33fff libFosl_dynamic.dylib (16.24) <28CD6965-696D-32D0-B76F-4EA21DC1984A> /usr/lib/libFosl_dynamic.dylib
0x7fff97e34000 - 0x7fff97e3dff7 libsystem_pthread.dylib (137.1.1) <1373D0F1-C6CA-364E-A6BA-8BDBD0D34670> /usr/lib/system/libsystem_pthread.dylib
0x7fff97e7e000 - 0x7fff97e89ff7 libcommonCrypto.dylib (60074) <BD1DCF19-8353-3F6A-AFFA-EBBA29A302A8> /usr/lib/system/libcommonCrypto.dylib
0x7fff97e8a000 - 0x7fff97e8cff7 libRadiance.dylib (1440) <A38FFEAA-7E99-3007-B776-6D0E7B29120A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 6759
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=291.8M resident=0K(0%) swapped_out_or_unallocated=291.8M(100%)
Writable regions: Total=417.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=417.6M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate.framework 128K 2
Activity Tracing 2048K 2
CG backing stores 2096K 5
CG image 740K 84
CG raster data 11.6M 4
CG shared images 368K 9
CoreAnimation 10.0M 108
CoreUI image data 1132K 59
CoreUI image file 192K 4
Dispatch continuations 16.0M 2
Foundation 4K 2
Image IO 80K 11
Kernel Alloc Once 8K 3
MALLOC 357.4M 83
MALLOC guard page 32K 7
Memory Tag 242 12K 2
Memory Tag 251 48K 3
OpenCL 24K 4
OpenGL GLSL 256K 4
Process Corpse Info 2048K 2
STACK GUARD 56.1M 16
Stack 14.7M 18
VM_ALLOCATE 2796K 26
__DATA 28.7M 279
__GLSLBUILTINS 2588K 2
__IMAGE 528K 2
__LINKEDIT 94.0M 14
__TEXT 197.8M 286
__UNICODE 552K 2
mapped file 45.1M 27
shared memory 16.4M 9
=========== ======= =======
TOTAL 863.0M 1050
Model: iMac15,1, BootROM IM151.0207.B05, 4 processors, Intel Core i7, 4 GHz, 16 GB, SMC 2.22f16
Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.21.94.29.1a4)
Bluetooth: Version 4.4.2f1 16391, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE SSD SM0128G, 121.33 GB
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: USB 3.0 Bus
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Neat Mobile Scanner
USB Device: MFC-J625DW
Thunderbolt Bus: iMac, Apple Inc., 26.1
I had tried deleting basically everything Preview-related in ~/Library before I started searching for help with this problem. In any case, I was able to replicate on another user account on my computer so it shouldn't have anything to do with anything in my ~/Library, right?
I have Microsoft Office 2011, not 2016, but I haven't had any stability issues with it. Of course, something it may have done could be related, I'm not sure. Other things I have installed (and have had installed since well before El Capitan) that might possibly affect system-y things include Homebrew (with tons of stuff installed) and MacTeX 2015.
Have not had a chance to try an OS X reinstall yet. I did send a Bug Report via feedback as you suggested, I recommend others do the same.
If it makes you feel better (which it probably won't): I'm having this same problem on a BRAND NEW macbook air. I didn't import any of my data from the old mac — completely fresh start. So I'm guessing reinstalling isn't going to help, as my OS was JUST INSTALLED.
@NerdyChristie: Well at least it clearly cuts a lot of try/fails as we now know it doesn't come from any user specific setting or installed app. Thanks for sharing!
Did you install any software while setting up your MacBook? If so, what? (I'm hoping to narrow down any commonalities here!)
I'm pretty sure that El Capitan causes this problem—I never had any problem until I upgraded the operating system.
Sure, but it could be the interaction of El Capitan and some other condition(s). It's not universal for all El Capitan users. I use another El Capitan installation regularly (on an early 2009 Mac Pro) that does not have the issue.
Preview crashes on El Capitan
