Windows 10 Bootcamp Driver Problem

Question

Level 1

8 points

Windows 10 Bootcamp Driver Problem

Hello, I just installed Windows 10 by creating a partition with disk utility and then using a USB stick to install windows 10 so I haven't used boot camp to create the partition or to install windows.. Everything seemed fine until windows started, meaning the mouse & keyboard didn't work, I downloaded the drivers from bootcamp and installed them on the windows partition but still nothing is working.

I updated OSX Lion to El Capitan to get bootcamp 6 and get the windows 10 drivers but still, nothing is working. Something I've noticed is that on the windows partition when I click on the info for bootcamp it says Version 5.1 but I'm sure I've downloaded the drivers from Bootcamp 6.

After I downloaded the bootcamp 6 drivers I downgraded back to Lion because El Capitan was too problematic, so I can't even download the drivers again, is there a way to download them directly? Iv'e seen a way with Brigadier on some posts but I don't understand how it works.

Do the drivers from bootcamp work even if I didn't use bootcamp to install windows or create the partition with it?

Please help me!

I have an iMac 21,5" late 2012

Posted on Oct 9, 2015 6:01 PM

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Answer 1

Loner T

Level 9

59,513 points

Oct 9, 2015 6:53 PM in response to SwagsoFly

1. Can you run msinfo32 and find out if your installation is UEFI or BIOS?

2. On a 2012 Mac, UEFI will not work correctly.

3. Check Bootcamp.xml and Product Version when you download BC drivers (option 2 - Download Software only).

4. OSX Lion or ELC have no relationship to BC drivers, they only update the BC Assistant, which is an independent, OSX version-related software.

5. Please try BCA first, before exploring Brigadier.

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Answer 2

SwagsoFly Author

Level 1

8 points

Oct 9, 2015 7:52 PM in response to Loner T

Sorry but what's msinfo32? When I installed Windows it said EFI Boot or something like that when I clicked "alt" when the iMac got on to choose the USB stick to install windows but I don't know if you mean that.

Windows works perfectly fine, it's just that the keyboard & mouse aren't working, I'm sure I downloaded the wrong drivers.. But now I can't download them anymore because I downgraded back to OSX Lion and I don't have Bootcamp 6.

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Answer 3

Loner T

Level 9

59,513 points

Oct 9, 2015 7:48 PM in response to SwagsoFly

If you chose EFI Boot, then your installation is UEFI. Your 2012 Mac is a preUEFI Mac, so devices do not get exposed correctly.

Do you currently have Windows 10 and OS X Lion installed?

Can you check if Device Manager has any unknown devices with yellow triangle and exclamation mark or there are entries under Other Devices?

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Answer 4

SwagsoFly Author

Level 1

8 points

Oct 9, 2015 7:51 PM in response to Loner T

Yes, I have Windows 10 and OS X Lion installed.

Where do I have to check that? on the OS X partition?

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Answer 5

SwagsoFly Author

Level 1

8 points

Oct 9, 2015 8:08 PM in response to SwagsoFly

Is there a direct download of windows 10 drivers? I don't understand why Apple didn't make a direct download like with other versions of the support software.

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Answer 6

Loner T

Level 9

59,513 points

Oct 9, 2015 8:28 PM in response to SwagsoFly

SwagsoFly wrote:

Where do I have to check that? on the OS X partition?

Windows 10 -> Control Panel -> System -> Device Manager.

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Answer 7

Loner T

Level 9

59,513 points

Oct 9, 2015 8:33 PM in response to SwagsoFly

SwagsoFly wrote:

Is there a direct download of windows 10 drivers? I don't understand why Apple didn't make a direct download like with other versions of the support software.

If you have W10, you can run Windows Update and then run Apple Software Update.

There are several other methods. Please see Direct download of Boot Camp 6 drivers .

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Answer 8

SwagsoFly Author

Level 1

8 points

Oct 9, 2015 8:42 PM in response to Loner T

There are no yellow triangles whatsoever on device manager.

I'm updating windows like you said and then apple software update.

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Answer 9

Loner T

Level 9

59,513 points

Oct 9, 2015 8:52 PM in response to SwagsoFly

If generic drivers are in use for Apple hardware, such will not work properly. For example, Apple Keyboard special keys will not work using generic keyboard HID drivers.

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Answer 10

SwagsoFly Author

Level 1

8 points

Oct 9, 2015 9:05 PM in response to Loner T

I've updated windows and checked apple update but it says that its up to date, there is no bootcamp 6 update.

When I check bootcamp properties it says Version: 5.0.3.0.

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Answer 11

Loner T

Level 9

59,513 points

Oct 10, 2015 5:15 AM in response to SwagsoFly

Can you post

1. Your Mac Model Identifier from Abut this Mac -> System Report. Please do not post your serial number.

2. If you have the BC System Tray icon, if you click on it and and click About, what is the version number you see? Post a screen shot if possible.

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Answer 12

SwagsoFly Author

Level 1

8 points

Oct 10, 2015 10:45 AM in response to Loner T

The model identifier: iMac12,1

There is no About, when I click on it there is "Get Info" and it says Version: Boot Camp Assistant 4.0.4 (OS X partition).

When I check bootcamp properties on the windows partition it says Version: 5.0.3.0.

I had to do internet recovery mode to re-install OS X Lion because I had El Capitan, when I had El Capitan I downloaded the drivers to install on the windows partition.

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Answer 13

Loner T

Level 9

59,513 points

Oct 10, 2015 10:52 AM in response to SwagsoFly

Your iMac 12,1 is a 2011 model. It's model identifier does not allow Windows 10. if you have W10 upgraded/installed , then you will need to use a non-Apple tool to get the drivers

Please see https://github.com/timsutton/brigadier and the following log. -m iMac12,1 will give you what you currently have. Use -m iMac 13,1 and test.

MyName-rmbp:brigadier-master MyName$ ./brigadier -h

Usage: brigadier [options]

Options:

-h, --help show this help message and exit

-m MODEL, --model=MODEL

System model identifier to use (otherwise this

machine's model is used). This can be specified

multiple times to download multiple models in a single

run.

-i, --install After the installer is downloaded, perform the install

automatically. Can be used on Windows only.

-o OUTPUT_DIR, --output-dir=OUTPUT_DIR

Base path where the installer files will be extracted

into a folder named after the product, ie.

'BootCamp-041-1234'. Uses the current directory if

this option is omitted.

-k, --keep-files Keep the files that were downloaded/extracted. Useful

only with the '--install' option on Windows.

-p PRODUCT_ID, --product-id=PRODUCT_ID

Specify an exact product ID to download (ie.

'031-0787'), currently useful only for cases where a

model has multiple BootCamp ESDs available and is not

downloading the desired version according to the post

date.

MyName-rMBP:brigadier-master MyName$ ./brigadier -m MacBook8,1 -o Bootcamp-MacBook8,1

Output directory Bootcamp-MacBook8,1 that was specified doesn't exist!

MyName-rMBP:brigadier-master MyName$ mkdir Bootcamp-MacBook8.1

MyName-rMBP:brigadier-master MyName$ ./brigadier -m MacBook8,1 -o Bootcamp-MacBook8.1

Using Mac model: MacBook8,1.

Model supported in package distribution file at http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/031-24514.English.dist.

Distribution 031-24514 supports the following models: MacBook8,1, MacBookAir5,1, MacBookAir5,2, MacBookAir6,1, MacBookAir6,2, MacBookAir7,1, MacBookAir7,2, MacBookPro9,1, MacBookPro9,2, MacBookPro11,1, MacBookPro11,2, MacBookPro11,3, MacBookPro11,4, MacBookPro11,5, MacBookPro12,1, MacPro6,1, Macmini6,1, Macmini6,2, Macmini7,1, iMac13,1, iMac13,2, iMac13,3, iMac14,1, iMac14,2, iMac14,3, iMac14,4, iMac15,1.

Making directory Bootcamp-MacBook8.1/BootCamp-031-24514..

Fetching Boot Camp product at URL http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/BootCampESD.pkg.

100.0% 1633591296 / 1633586781 bytes

Expanding flat package...

Extracting Payload...

Extracted to Bootcamp-MacBook8.1/BootCamp-031-24514/WindowsSupport.dmg.

Done.

MyName-rMBP:brigadier-master MyName$ cd Bootcamp-MacBook8.1/

MyName-rMBP:Bootcamp-MacBook8.1 MyName$ ls -lt

total 0

drwxr-xr-x 3 MyName staff 102 Aug 13 11:57 BootCamp-031-24514

MyName-rMBP:Bootcamp-MacBook8.1 MyName$ cd BootCamp-031-24514/

MyName-rMBP:BootCamp-031-24514 MyName$ ls -lt

total 3188544

-rw-r--r-- 1 MyName staff 1632530665 Aug 12 00:59 WindowsSupport.dmg

MyName-rMBP:BootCamp-031-24514 MyName$ pwd

/Users/MyName/Documents/brigadier-master/Bootcamp-MacBook8.1/BootCamp-031-24514

MyName-rMBP:BootCamp-031-24514 MyName$ ls

WindowsSupport.dmg

MyName-rMBP:BootCamp-031-24514 MyName$ openssl md5 WindowsSupport.dmg

MD5(WindowsSupport.dmg)= a3d3e4f4a950fe6b47c4cb55f7cd7e02

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Answer 14

SwagsoFly Author

Level 1

8 points

Oct 10, 2015 11:22 AM in response to Loner T

Do I have to click on that download link on that log you posted?

Where do I have to write -m iMac 13,1 ? That website is way confusing.

Can you do it for me please so that I won't do any mistakes and give me the download link? Really sorry for bothering you.

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Answer 15

Loner T

Level 9

59,513 points

Oct 10, 2015 11:57 AM in response to SwagsoFly

1. On the right-hand size there is a button 'Download ZIP'. Download the zip file. I moved it to my Documents folder.

2. Unzip the files.

3. Your files will look like

ls -1

CHANGELIST

LICENSE.md

README.md

VERSION

brigadier

build_windows_exe.py

msi-transform

plist-example

Once you have the script downloaded then you can run it as..

mkdir Bootcamp-iMac13.1

./brigadier -m iMac13,1 -o Bootcamp-iMac13.1

Using Mac model: iMac13,1.

Model supported in package distribution file at http://swcdn.apple.com/content/downloads/05/34/031-12187/t614kl532jwk6pqkri5uzvm v3rmsnfcb3r/BootCampESD.dst/031-12187.English.dist.

Distribution 031-12187 supports the following models: Macmini6,1, Macmini6,2, iMac13,1, iMac13,2.

Model supported in package distribution file at http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/031-24514.English.dist.

Distribution 031-24514 supports the following models: MacBook8,1, MacBookAir5,1, MacBookAir5,2, MacBookAir6,1, MacBookAir6,2, MacBookAir7,1, MacBookAir7,2, MacBookPro9,1, MacBookPro9,2, MacBookPro11,1, MacBookPro11,2, MacBookPro11,3, MacBookPro11,4, MacBookPro11,5, MacBookPro12,1, MacPro6,1, Macmini6,1, Macmini6,2, Macmini7,1, iMac13,1, iMac13,2, iMac13,3, iMac14,1, iMac14,2, iMac14,3, iMac14,4, iMac15,1.

Model supported in package distribution file at http://swcdn.apple.com/content/downloads/53/19/031-0787/e59hg9xe761b8zzeyrffkjo2 i2zuogqd9g/031-0787.English.dist.

Distribution 031-0787 supports the following models: MacBookAir4,1, MacBookAir4,2, MacBookAir5,1, MacBookAir5,2, MacBookPro6,1, MacBookPro6,2, MacBookPro8,1, MacBookPro8,2, MacBookPro8,3, MacBookPro9,1, MacBookPro9,2, MacPro4,1, MacPro5,1, Macmini5,1, Macmini5,2, Macmini5,3, Macmini6,1, Macmini6,2, iMac11,3, iMac12,1, iMac12,2, iMac13,1, iMac13,2, iMac13,3.

There is more than one ESD product available for this model:

031-12187: PostDate 2015-02-09 18:42:37

031-24514: PostDate 2015-08-13 02:09:18

031-0787: PostDate 2014-02-11 21:35:32

Selecting 031-24514 as it's the most recently posted.

Making directory Bootcamp-iMac13.1/BootCamp-031-24514..

Fetching Boot Camp product at URL http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/BootCampESD.pkg.

100.0% 1633591296 / 1633586781 bytes

Expanding flat package...

Extracting Payload...

Extracted to Bootcamp-iMac13.1/BootCamp-031-24514/WindowsSupport.dmg.

Done.

And the bootcamp version is...

<MsiInfo>

<ProductManufacturer>Apple Inc.</ProductManufacturer>

<ProductVersion>6.0.6133</ProductVersion>

<ProductCode>{FCFFE6B6-BAE8-490E-88D0-097A9DA1C43D}</ProductCode

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