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Hue Bridge 2.0 HomeKit Problem

I got the bridge 2.0 and set it up and all worked ok.


Now siri does not work any more. When I try to set up again, i get the message:


"Another user already paired the HomeKit enabled bridge. Please ask the user to share his / her home kit settings in order for you to start using Siri voice control"


I checked online and philips page said to log out of iCloud and try again. But when I do that, it says to log into keychain. So I log back into iCloud and enable keychain but then I get the same original message as above.


Anyone know what's going on?

Posted on Oct 10, 2015 1:17 PM

Reply
130 replies

Nov 14, 2015 6:34 AM in response to MesserGalileo

Another frustrated Italian user here.

It is not only that Siri doesn't cope with my Philips Hue scenes and I only get turn on and turn off the lights command; but also SirI has gone haywire in such a strange, homekit-esque language (it frequently misunderstands something else with home-related nouns, such as "cucina" and "tavolo").

it seems more likely an issue on Apple' side.

NO, no, Apple, take your time with HomeKit: you announced it in iOS 8 release one and a half year ago, and the first real-life item that I use ***** everything up.


does anyone of you succeeded in setting up Philips hue scenes with Siri, or is it just turn on and off the bulbs For you too?

Nov 14, 2015 8:05 AM in response to PapZ

I Tried calling Italian Apple Support and it was really not helping. The agent I talked with didn't know what HomeKit is... She said: "so, if I understan correctly you have an app that I called HomeKit that together with Philips hue is getting Siri to crash"... NO...HomeKit is an apple framework...

anyway she put me on hold and after 8 mins of talking with someone else she said they know that there are issues already highlighted when HomeKit is integrating with other third parties and that iOS 9.2 should fix them.

I read somewhere that it's an issue related to Italian and French...

The question guys is: is there someone (Italian) that successfully made it or that is running iOS 9.2 beta?

Nov 14, 2015 9:19 AM in response to pennengr

I confirm scenes work in english, as other commands do:


For example:


"Turn on lights" turns on all the connected lights

"Turn off lights" turns off all lights

"Dim lights" dims all lights a bit (this is nice, does not always work)


You can also target a specific light by its name:

"Turn on Kitchen1" turns on the light named "Kitchen1"

or also "Turn Kitchen1 green" makes it green


In italian Siri has become a mess, for example, if I press home button asking for Siri, and then say nothing, it understands "Che".

It looks like the italian Siri is stuck in some sort of a mixed up reduced dictionary composed of a few italian words, some Hue/Homekit words like "Home", and the titles of the Hue app scene pages. If, for example, you have a scene page titled like "Bedroom" that's a word it understands.

Also I discovered that continuing to stress Siri (by tapping the waveform) to recognise italian correctly by repeating the same question two, three, or more times in a few seconds sometimes it gets the correct italian sentence (for example, "Accendi le luci") and performs the command.

Switching language to "Italian (Switzerland)" seems to be working for a few seconds, then the language confusion comes back.

Since voice recognition is messed up I tried typing in some command (just tap "tocca per modificare" the phrase Siri recognised).

For example "Accendi le luci" and "Spegni le luci" do work.

Also a command that should be working with italian Siri to choose a scene should be "Imposta scena Forest" (Set scene Foresta), but it tells it can't find such a scene even if it exists.

Hopefully it will be fixed soon, I am sure Apple and Philips are already aware of the issues and working towards a resolution.

Nov 14, 2015 9:40 AM in response to agatti

Well good to know they are trying to fix this, but it's really disappointing that philips or apple(I think both of them) come out with a product like this.....not ready and also so faulty!....my scene doesn't work if I recall by Siri, Siri now doesn't understand a lot...and I seems so crazy in front of my family when I'm trying to talk again to Siri 🙂 🙂😢

Nov 14, 2015 12:05 PM in response to MesserGalileo

Solving this serious bug it should be up to Apple since the same problem happens not only with Philips but also with a Netatmo thermostat here in Italy (personal experience). It's really a shame that Apple comes out with HomeKit being so late (announced since iOS 8 publishing) and furthermore so buggy and unusable, totally messing up the already poorly implemented Italian version of Siri. The truth is that Apple has increased so much the quantity of products and services that it's loosing the control on quality and usability. "It just works" seems a totally lost philosophy.

Nov 14, 2015 12:43 PM in response to madsalmard206

Yes, I can confirm too that in English is working, so I think it's more an Apple problem.

the fact that is happening in italian and, not sure, in French is not helping.

Apple already demonstrated that the Italian version of Siri is not at other languages' leve by not including it in the new Apple TV.

Hope 9.2 will solve. No beta testers here that can tell?

Nov 14, 2015 12:49 PM in response to pennengr

SSwitching Siri language To English does seem to solve the aforementioned issues but one: scenes. I can turn on and off a single bulb or a room (that I've created with the iDevices app), dim them and even changing their color, albeit the same for all the bulbs.

but scenes, they still don't work as intended: Siri responds that she cannot find the scene, even if the names get spelled right.

anyone to confirm the bug in English?

Hue Bridge 2.0 HomeKit Problem

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