Level 1

88 points

Can’t add card to Apple Pay

Going through settings or through the Wallet App, I keep getting the message when I tap "Add Credit or Debit Card". It says "Could not add card, try again later or contact your card issuer for more information".

This is on an iPhone 6 Plus that was formerly my phone that I've now switched over to my wife. We are setup with as Family members on iCloud which is tied to a Visa debit card. My wife is using her own iCloud ID on the phone, and I want to setup her Visa debit card to Apple Pay which is tied to the same bank account.

I've tried everything I can think of for the last two days and can't get passed that message.

[Re-Titled by Moderator]

Posted on Oct 11, 2015 6:44 AM

Top-ranking reply

Jonathan UK

Level 10

164,015 points

Posted on Oct 11, 2015 7:26 AM

Family Sharing should not affect the ability to add the card to Apple Pay.

Try these steps:

- Check that the billing address for the card in the iTunes Store is exactly the same as the registered billing address for the credit card.

- Close all open apps (including Wallet and Settings) by double-pressing the Home button and swiping up on each of the app previews.

- Then force restart your iPhone: press and hold both the Sleep/Wake and Home button for around 10 seconds, until you see the Apple logo.

When adding the card, check that you have Touch ID or a passcode set up and that you follow the steps here:

Set up and use Apple Pay on your iPhone or iPad - Apple Support

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52 replies

Nov 5, 2016 7:11 AM in response to Stephen Kropp

Logged out of iCloud. Logged back in. Now I can't add cards that have worked for 2 years. No cards from any bank. Immediately get the same screen of could not add card. Try again or later.

I turned off the passcode thing. Restarted phone. Etc.

No luck. It's like this denial window comes up immediately without thinking.

It's definately an Apple/Devicd issue.

iPhone 6 is what I'm using.

EDL2 Author

Level 1

88 points

Oct 11, 2015 8:15 AM in response to Jonathan UK

No luck.

wiener

Level 1

12 points

Nov 1, 2015 5:01 PM in response to Metadoc

DITTO! Very frustrating.

Nov 15, 2015 2:05 PM in response to mosinter

TThanks for your help; but this didn't work for me either. I guess I just don't get to use ApplePay. I originally had it; but when I was sent updated VISA cards, I was not able to add them.

Nov 15, 2015 2:21 PM in response to de0284

I Did try this, but it didn't work either. Am absolutely stimied. Would try again with both password and passcode but my mind has gone blank re. new codes and word. Guess I'll just do without!

Metadoc

Level 1

1 points

Nov 15, 2015 5:18 PM in response to mosinter

this fixed my problrem many thanks!

ayce09

Level 1

8 points

Nov 25, 2015 11:29 PM in response to de0284

Worked, thank you!

jmbillon

Level 1

0 points

Nov 27, 2015 3:15 PM in response to ayce09

Turning Off the passcode worked. Thank you

Hmalek51

Level 1

8 points

Dec 25, 2015 12:46 PM in response to de0284

Thank you so much it worked! Reset your passcode

Dec 29, 2015 3:19 PM in response to mosinter

Thanks, this worked for me.

msol2468

Level 1

0 points

Jan 1, 2016 3:09 PM in response to de0284

Turning your password off in settings and then turning it back on definitely works like a charm. Thanks.

steveo4u

Level 1

11 points

Jul 28, 2016 10:17 AM in response to lancasterbomber

🙂 Thank you lancasterbomber, this has worked for me.

Now I can sleep tight. 🙂

Wengib

Level 1

9 points

Oct 12, 2016 6:29 AM in response to mosinter

You are a genius! I was on the phone with Apple, and my bank, followed every detail I could until I found your post. I went from a week of frustration to a one minute fix!

Thanks so much!

WenGib

Oct 25, 2016 3:36 AM in response to bex303

Resetting my passcode / finger ID I.e switch it off and on again, fixed the issue for me.

See the earlier post from Barbr7 for more.

bex303

Level 1

9 points

Oct 25, 2016 4:54 AM in response to Cableguy69

Yeah that doesn't work for the watch.

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Can’t add card to Apple Pay