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El Capitan Killed My Scanner

I just upgraded to Mac OS 10.11 (El Capitan), and it promptly rendered a number of pieces of software (all non-Apple) useless.


One of them was the driver and interface for my Canon scanner. Canon (and it would appear, a number of companies) were caught flat-footed by the upgrade. Unfortunately, all I can do is wait for them to catch up.


In the meantime, I was looking for an alternative, and the scanner utility itself WILL scan using. I think, Mac's built-in ImageCapture.


However, even set to the highest settings - billions of colors at 600 dpi - it spits out really bad images - all pixelated and grainy. See here - http://www.randysrodeo.com/images/scan.png (large file...)


Any ideas? I am dead in the water....

iMac, OS X El Capitan (10.11), Canon CanoScan LiDE 200

Posted on Oct 11, 2015 10:11 AM

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Question marked as Best reply

Posted on Oct 11, 2015 10:16 AM

Get a new scanner with compatible drivers. Printer & scanner software available for download for your Mac.

69 replies

Jan 20, 2016 5:53 PM in response to akabrus

So sad,


OSX 10.11.2. I have not had occasion to use my scanner lately and was unpleasantly surprised to find that the buttons no longer work. Do we need to petition Canon? It seems like there is an issue of political economy underlying our problem. Should we beg, demand, or perhaps hurl invectives. All in all this has gone on too long and I think that Canon needs to hear about it. I hope that someone will forward this message board to the appropriate people at Canon. They need to know that their current software is incompatible with the latest Mac OS.


Somewhat hopeful,

John

Jan 30, 2016 1:00 PM in response to Roger Walker USA

Hope this answer hasn't been given already (I skipped ahead) but was having same problem as others here with MacBook Air and El Capitan's update (I'm on 10.11.2 now) whereby my Canon LiDE 200 was no longer recognized by VueScan (but worked with ImageCapture, by the way). VueScan is updated regularly, again on Jan. 18, 2016. Downloaded latest version and the Canon LiDE 200 now works again with it. I've been using VueScan since 2004 with every scanner I've ever owned (about 6 of them since then). It is updated often by the developer and I recommend it. Once you buy it, never pay another upgrade/update fee, heck of a deal. Or at least that was the deal when I bought it in 2004 for like $50. as I recall.

Jan 30, 2016 1:57 PM in response to PauloPaulo

This will likely be my last post since I've mucked up this thread already😝 but now I can confirm that the 32-bit version of VueScan 9.5.36 does work with the Canon LiDE 200 on my MacBook Air running El Capitan 10.11.2. Apparently I was using the 64 bit version in my earlier attempt. Also, it seems to work best to unplug the scanner then plug it back in, if you have quit VueScan. Otherwise it seems to hang, if you quit VueScan then re-launch, without unplugging/plugging the scanner from the USB port before starting VueScan. So it's not perfect but it's working.

Feb 25, 2016 4:50 AM in response to krazykat5848

I too have had this problem with Lide 220 on OS X El Capitan, especially as the buttons didn't work, which meant the copy facility disappeared. This morning I checked in with the discussion to see if there was any progress, then checked out the Canon web site. They have produced a new version of the driver (ICA Driver ver 4.1.3, released Jan 23 2016). I downloaded and installed – guess what? – it now works! If this is just a temporary thing and it reverts to its previous misbehaviour, I shall probably go and bang my head on the nearest wall, but not before coming back and apologising.

El Capitan Killed My Scanner

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