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Preview not opening PDFs in El Capitan

Hello everyone,


I just updated my MacBook Pro (Retina, 13-inch, Early 2015) to OS X El Capitan (10.11) and Preview stopped working with PDFs. It works well with images (JPEGs, EPSs, PNGs, etc.) but it is unable to open PDFs anymore.


I found this was happening because I opened a PDF and it called Safari instead of Preview. I changed the default app for PDFs back to Preview but it did not work. What's strange is that, even when I changed the default app to Preview, the icons for PDF refer to Safari...


Anybody else facing the same issue?

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 11, 2015 2:41 PM

Reply
48 replies

Dec 14, 2015 1:42 PM in response to Christopher Vigil1

Hi Christopher Vigil1 -


By temporarily resolve do you mean that the problem returns? Are you taking any action that seems to create the problem again? The steps you are taking does not fix preview on my system (even temporarily).


I have tried everything listed except reinstalling OSX, and reinstalling just preview (after using a third party program to extract preview.app from the OSX installation package). I haven't taken either of those steps as it is unclear if that will fix it.


My preview app was working fine initially, on a new macbook that I had just upgraded from yosemite to el capitan. I can't be sure, but I think it was around the time I updated the "open PDFs with" preference that preview stopped working.


Still looking for a solution.

Dec 16, 2015 4:33 PM in response to greg_al

Same problem but it's more complicated than all PDFs. Some open fine--haven't determined a pattern yet i.e. whether old vs new PDFs, created by a particular app or something else. Also some JPGs do not open--haven't determined a pettern with those either. Haven't tried other image files yet.


Also it seems that opening a PDF in Acrobat that wouldn't initially open in Preview did open after that. Amazingly the 10 or so PDFs tried so far also opened in Preview. If lucky that was the fix but have tested too few and I can't make any sense of that as a fix.


Pixelmator, Gimp, Keynote, MS PPT for Mac, etc all seem to open the files Preview has trouble with but I've only tried a few. Will report if I do further testing.

Dec 19, 2015 9:12 AM in response to greg_al

Same problem here. Though I discovered it when I went to open a PDF and Affinity Photo started up. I had just purchased Affinity the other day and didn't realize it was associated with PDF file type. I tried an "Open with" using Preview, and changing all PDF file types to Preview, rebooting, uninstalling Affinity, rebooting, until finally finding this thread in searching on the web. No idea why Preview isn't working. I've been using El Cap for some time and haven't experienced the problem. Since reinstalling the OS and other fixes seem to be temporary for those who have tried it, I'll just another PDF application until it's fixed or I see a solution on this thread.

Preview not opening PDFs in El Capitan

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