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Preview not opening PDFs in El Capitan

Hello everyone,


I just updated my MacBook Pro (Retina, 13-inch, Early 2015) to OS X El Capitan (10.11) and Preview stopped working with PDFs. It works well with images (JPEGs, EPSs, PNGs, etc.) but it is unable to open PDFs anymore.


I found this was happening because I opened a PDF and it called Safari instead of Preview. I changed the default app for PDFs back to Preview but it did not work. What's strange is that, even when I changed the default app to Preview, the icons for PDF refer to Safari...


Anybody else facing the same issue?

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 11, 2015 2:41 PM

Reply
48 replies

Dec 19, 2015 9:47 AM in response to greg_al

original post

I tried 30 or so additional PDFs created from different sources, by different apps and at different time periods--all opened in Preview. Ever since I opened just one PDF in Acrobat that wouldn't open in Preview this has been true. Same is true for images. I can't make sense of this happy outcome but so far so good. Will report any further testing.


One other thing--when I first noticed the problem I changed all PDFs (using Get Info) to open in Acrobat and later changed them all back to open in Preview--maybe that was part of the success.

Dec 25, 2015 9:05 AM in response to Harleylowspeed

Yes on update: 10..11.2, MBP late 2013. Just discovered that of the set of 10 guides downloaded for a Brother printer (all from the same site) some open in Preview and some don't and of the ones that open if edited (e.g. highlighting, lines, etc.) the changes cannot be saved:


"The document “doc-name” could not be saved as “different-doc-name”. You don’t have permission.

To view or change permissions, select the item in the Finder and choose File > Get Info. You can also duplicate the document or discard your changes to close it."

File permissions are RW for me. A similar message appears for both saving as the same file name or saving as a copy. Acrobat Reader works for all PDFs.

Will write to apple.com/feedback and hope Apple pays attention soon.

Dec 25, 2015 10:28 AM in response to Harleylowspeed

Disk Utility showed some problems ("incorrect number of file hard links" and "HD found corrupt") so did a repair after rebooting into Recovery Mode. So far so good. After testing a couple of PDFs that didn't open before because of permission errors they now didn't open because they were created by unblessed software--File->Open works where clicking on the file icon did not. Some in this batch of files (batch of 10 Brother manuals from the same source) do open when clicking on the icon. Who knows why the difference. Files can also now be saved.


So, all's well so far.

Preview not opening PDFs in El Capitan

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