Apple Support Communities signs me out!

Question

Apple Support Communities signs me out!

When I exit Safari on my iPad Air 1, and go back, Apple Support Communities signs me out! It remembers my email so all I have to do is type my password in the password field, but still, why would ASC sign me out when I exit Safari? Is this an automated feature? I can't find any option to stay signed in to ASC in the sign in field, nor can I find one in the Preferences field. I can't find any "stay signed in" option in the "Privacy" area either! Please tell me why this is happening and please fix it so I can stay signed in and not have to enter my password again and again every time!

iPad Air, iOS 9.0.2

Posted on Oct 11, 2015 5:49 PM

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Answer 1

King_Penguin

Level 10

334,336 points

Oct 12, 2015 12:37 AM in response to restaurantpattybob

You are likely to be signed out after a period of inactivity, and there isn't any option to stay signed in. You should be able to save your password so that it automatically populates on the login screen e.g. Settings > Safari > Autofill > Names & Password 'on' or Settings > Safari > Passwords > Add Password

And in terms of 'fixing it', we are fellow users.

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Answer 2

Oct 12, 2015 1:46 AM in response to King_Penguin

I'd agree with you on this one KP. It signs me out after so long on a desktop PC using Chrome.

Steve

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Answer 3

Oct 15, 2015 10:09 PM in response to King_Penguin

The automatic sign out is so unfair for me! Why would they have to do that? It's so not fair!

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Answer 4

SergZak

Level 6

10,984 points

Oct 15, 2015 10:38 PM in response to restaurantpattybob

It's for security measures. Say for instance you exited the ASCs but you are still signed in and will remain signed (at your request). Your little brother "borrows" your iPad and starts posting to the ASCs under your account and wreaks havoc, spewing nonsensical drivel and basically making you seem like your a bad person. It's a bit of a stretch (as it may have been your little sister). 😉

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Answer 5

Oct 19, 2015 6:43 PM in response to SergZak

I think it's unfair how there is no way to stay signed in! I wish they'd add an option to do so!

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