mappleab

Q: MacBook Pro freezes, goes black, shuts down or restarts

Hi,

I have a MacBook Pro (Retina, Mid 2012) running Yosemite 10.10.5.

It crashes at seemingly random intervals: it either freezes, goes black, shuts down or restarts.

Time between these crashes can be anything between several weeks to 1 day.

I've tried to work out if there's a pattern to the crashes but can't come up with any. The activity just before the crashes seems to be just about anything including sitting there idle, although I've noticed that crashes often happen while watching video on Netflix or BBC iPlayer  either on Chrome or Safari.

I've tried doing a clean install, several times.

I've been to Apple service centre with my macbook. They tested it for a week and couldn't reproduce the error. I pleaded with them and they were very nice and replaced the logic board. I hoped that would fix the problem, but now the crashes have reappeared.

 

In case it's useful, I've included an extract from my Console - System Log Queries, All Messages - from just before the latest crash at about 151011 19:31.

 

Any help would be greatly appreciated. Thanks in advance!

Yosemite 10.10.5 - 2,6 GHz Intel Core i7 - 500 GB ssd - 16 GB 1600 MHz DDR3 - NVIDIA GeForce GT 650M 1024 MB

 

 

151011 19:15:12,598 com.apple.iCloudHelper[70164]: objc[70164]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.

151011 19:15:12,607 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

151011 19:15:13,039 CalendarAgent[276]: [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/html; charset=UTF-8].]

151011 19:16:02,000 kernel[0]: Google Chrome He (map: 0xffffff805335bf00) triggered DYLD shared region unnest for map: 0xffffff805335bf00, region 0x7fff96a00000->0x7fff96c00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

151011 19:20:14,000 kernel[0]: Google Chrome He (map: 0xffffff806a9474b0) triggered DYLD shared region unnest for map: 0xffffff806a9474b0, region 0x7fff96a00000->0x7fff96c00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

151011 19:22:42,411 loginwindow[96]: ERROR | -[LWBuiltInScreenLockAuthLion closeAuthAndReset:] | Attempted to remove an observer when not observing

151011 19:22:42,982 WindowServer[157]: CGXDisplayDidWakeNotification [358848391298789]: posting kCGSDisplayDidWake

151011 19:22:42,996 WindowServer[157]: handle_will_sleep_auth_and_shield_windows: Deferring.

151011 19:22:43,442 identityservicesd[265]: <IMMacNotificationCenterManager: 0x7fa4b2d0c910>: notification observer: com.apple.iChat   notification: __CFNotification 0x7fa4b2f21570 {name = _NSDoNotDisturbDisabledNotification}

151011 19:22:43,462 identityservicesd[265]: <IMMacNotificationCenterManager: 0x7fa4b2d0c910>:    NC Disabled: NO

151011 19:22:43,466 identityservicesd[265]: <IMMacNotificationCenterManager: 0x7fa4b2d0c910>:   DND Enabled: NO

151011 19:22:43,467 identityservicesd[265]: <IMMacNotificationCenterManager: 0x7fa4b2d0c910>: Updating enabled: YES   (Topics: (

))

151011 19:22:48,748 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

151011 19:26:21,292 CoreServicesUIAgent[316]: unexpected message <OS_xpc_error: <error: 0x7fff7ed59c60> { count = 1, contents =

  "XPCErrorDescription" => <string: 0x7fff7ed59f70> { length = 18, contents = "Connection invalid" }

}>

151011 19:27:26,379 loginwindow[96]: magsafeStateChanged state changed old 2 new 1

151011 19:28:20,466 com.apple.WebKit.WebContent[24007]: Ignoring controlTimebase set by client because AVSampleBufferDisplayLayer was added to a synchronizer

151011 19:28:21,125 com.apple.WebKit.WebContent[24007]: AVF error: Perf capability check failed: 0xe00002be

151011 19:29:48,995 com.apple.WebKit.WebContent[24007]: AVF error: Perf capability check failed: 0xe00002be

151011 19:29:50,716 com.apple.WebKit.WebContent[24007]: AVF error: Perf capability check failed: 0xe00002be

151011 19:29:50,731 com.apple.WebKit.WebContent[24007]: AVF error: Perf capability check failed: 0xe00002be

151011 19:29:50,744 com.apple.WebKit.WebContent[24007]: AVF error: Perf capability check failed: 0xe00002be

151011 19:29:50,779 sandboxd[22850]: ([24007]) com.apple.WebKit(24007) deny iokit-open AudioAUUC

151011 19:29:51,039 com.apple.WebKit.WebContent[24007]: AVF error: Perf capability check failed: 0xe00002be

151011 19:29:51,052 com.apple.WebKit.WebContent[24007]: AVF error: Perf capability check failed: 0xe00002be

151011 19:29:51,064 com.apple.WebKit.WebContent[24007]: AVF error: Perf capability check failed: 0xe00002be

151011 19:31:13,000 bootlog[0]: BOOT_TIME 1444584673 0

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10.5)

Posted on Oct 12, 2015 12:52 AM

Close

Q: MacBook Pro freezes, goes black, shuts down or restarts

  • All replies
  • Helpful answers