Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can´t install Capitan

Hello


I Have Lion OSX on my macbook pro late 2011 and after downloading El Capitan from the app store and trying to install it I get the same error over and over again, it can´t verify or repair my macintosh HDD and needs to restart. I have to reboot and use cmd+R to come back to lion otherwise i would be stuck on this loop

MacBook Pro

Posted on Oct 12, 2015 9:26 AM

Reply
3 replies

Oct 13, 2015 7:39 AM in response to TiagoCC

Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair Disk and Repair Permissions until you get no errors. Reboot normally and try the El Capitan installation again.

Oct 14, 2015 8:33 AM in response to TiagoCC

Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair Disk and Repair Permissions until you get no errors. Reformat the drive using Disk Utility/Erase Mac OS Extended (Journaled), then click the Option button and select GUID. Then re-install the OS.


OS X Recovery


OS X Recovery (2)


When you reboot, use Setup Assistant to restore your data.

Can´t install Capitan

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.