Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

el capitan update failed now won't load any os x help

I did the update for el capitan from yosemite but failed. now can't get any OS X to install.

I don't have a back up either.

Help please.

iMac

Posted on Oct 12, 2015 11:48 PM

Reply
35 replies

Oct 15, 2015 6:54 AM in response to Jayne Victoria

I redone the flash drive the other way through terminal. It looked right when it did it, said installer done, bootable done.all ok

but still won't recognise in start up..

when end I boot with command you can see the external El Capitan showing up in orange like it should so get tried to install it from that ,went through all the usual stuff and at the end had errors again. I also held the PRAM keys earlier what you said as well.

what else can I do. HELP

Oct 15, 2015 11:56 PM in response to jmac1163

i went and bought new 32gb usb. did all the stuff in terminal and it said done. I named it ElCapinstaller like it said but it is now called install OS X El Capitan.

Is this correct. I still have the usb on my macbook and when i look in startup it is not showing.??

I will go and put it on my iMacl later but i don't hold out much hope if its not showing in start up on working macbook.

Oct 16, 2015 7:33 AM in response to jmac1163

Sorry for slow reply, I had to get on with my work.


I Just tried techcaptain's method.

saved 2 small files (compressed mode) onto usb.

Then put the usb into my MacBook Pro..My files opened perfect.

i need to save all my files now so I will get a 1tb external first, think it will take a while As I have iMovies to save as well as documents.

At least I know I have not lost it all.

Then I can hopefully put the original disc in and wipe clean And have my iMac up and running again.

I Would not have been able to get this far without all your valuable help.

I have been using macs for 7 years ,and "they just worked"

I will let you know when job complete or any more problems.

Thanks again.

el capitan update failed now won't load any os x help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.