Safari keeps crashing/freezing after install of El Capitan

After the install of El Capitan, Safari 9.0 keeps locking up and or crashing.

I have a Mac Book Pro 15'' 2.3 GHz i7, 4GB Memory, 500 GB HD, iOS 10.11


When using Safari, I will have class work up and YouTube or iTunes playing. Before El Capitan it would do those processes with out a problem. Now it seems to lock up, unable to refresh, unable to exit Safari. I have to force quit and shutdown to try and get control back. Occasionally even after the shut down it will still lock up.

MacBook Pro (15-inch Mid 2012), OS X El Capitan (10.11)

Posted on Oct 14, 2015 10:06 AM

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558 replies

May 12, 2016 2:09 PM in response to neolukas

@neolukas


Porub, from my understanding, introduced themselves to nobody in particular, replying to the very first comment of the thread and opening with "I have pretty much the same problem."


You have alluded to being familiar with the entire thread so you will know that comments are regularly posted stating they have the same problem when a discussion progresses to reveal they don't. They only had a freeze in common. Sometimes not even in Safari. Perhaps my English was bad but I was attempting to clarify what freeze Porub was having to help point them in the right direction. I believed this was part of the ethos of this discussion board as Apple don't get involved. Again, as you are very familiar with the thread you likely will have felt frustration several months ago when the discussion on one freeze that was progressing was interrupted by different freezes being mistaken for the one in the discussion and the topic was derailed. Likely, over time you understood this as human nature and instead, even though you saw a commenters freeze wasn't the same as your own, you tried to help by clarifying what freeze they might have or suggesting they be aware that several different freezes were being discussed if it looked like they didn't know this. Sometimes this can be done mistakenly but it's an attempt to save them losing time from misunderstanding prior recommendations that may not apply.


As Porub replied to the first comment and didn't target a more recent one, perhaps I missed an obvious one preceding them that it followed on from, where they discussed a freeze relating to the mouse not moving and occurring when a youtube tab was open though reading an article on a different page. In reverse chronological order the comments before theirs were:


  • Asking why a commenter took the time to look for help when it didn't relate
  • An issue with video software freezing an iMac
  • A thanks for advice
  • A suggestion to use an extension that disables Flash and HTML5 videos from rendering in Safari
  • A message clarifying that third party extensions weren't the cause of their problem as they'd tried a clean install of their system
  • A message confirming a third party extension was causing their freeze (Flash)
  • A description of an Apple Genius replacing a Logic Board
  • A suggestion that 'this' issue (replying to the first comment) might be caused by third party products and a suggestion to identify patterns
  • A confirmation that a particular freeze was experienced in 10.11.5 beta and some steps that had been taken to try and diagnose or prevent
  • A user trying to find patterns with another users freeze to see if they share the same one


Forgive any misunderstanding of English, and perhaps I need to go back more than 10 messages for it to still be obvious that a reply that didn't explicitly target other comment was obviously not intended for me to reply to, rendering my comment useless.

May 13, 2016 5:51 AM in response to Ottius

Here is what I found on the Forum that helped me. I had no Safari freeze ups, but it's responsivness was way down. Opening from a bookmark would take a long time. Sometimes (but not always) it would open a page only when I repeatedly highlighted the subject line and hit Return again and again.


This article helped: http://thenextweb.com/lifehacks/2010/12/04/how-when-why-to-reset-the-pram-smc-on -your-mac/#gref


I did not have to use PRAM reset as suggested and I only followed SMC reset on my MBP 2009 with only 4GB of RAM. This was three days ago and my Safari is way up responding and opening various web pages without a hitch. No more hanging on the subject line. To add, Skype does not turn fans on anymore even after long conversations as it used to do. Not to mention previous problems with 3-4 open apps simultaneously. that I blamed inadequate RAM. They are now all gone.

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Safari keeps crashing/freezing after install of El Capitan

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