Safari keeps crashing/freezing after install of El Capitan

After the install of El Capitan, Safari 9.0 keeps locking up and or crashing.

I have a Mac Book Pro 15'' 2.3 GHz i7, 4GB Memory, 500 GB HD, iOS 10.11


When using Safari, I will have class work up and YouTube or iTunes playing. Before El Capitan it would do those processes with out a problem. Now it seems to lock up, unable to refresh, unable to exit Safari. I have to force quit and shutdown to try and get control back. Occasionally even after the shut down it will still lock up.

MacBook Pro (15-inch Mid 2012), OS X El Capitan (10.11)

Posted on Oct 14, 2015 10:06 AM

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558 replies

May 20, 2016 9:47 AM in response to palegreenghosts

At the risk of jinxing myself, I wanted to report that I haven't seen any Safari/YouTube lock-ups in at least 2 weeks. I am running the update for Safari Technology Preview that was released a few weeks ago, but I am also still on 10.11.4 (going to update now due to security updates). I did opt to "Remove all website data" (Under Privacy in STP) just after the last crash. The other change I made is switching to a single display. I very much doubt that is related to the issue.


There's been radio silence on this thread for a few weeks. I'm curious to find out if others have been experiencing more stability. @Palegreenghosts?

May 20, 2016 9:58 AM in response to Adam F

@Adam F


I'm still on 10.11.3 due to a less than ideal backup system in place and some software compatibility. A new backup drive is on its way this week and I think all software bugs ironed out for 10.11.5 so I'll update in the next week or two and try STP.


I'm not the best person to thoroughly test this as I can't risk using Safari when I'm working most of the day on projects that pay my way The breaks I've been getting from work have been better spent away from any computer screen. So I've been using Chrome, reluctantly, for months now to avoid the freezes. I've desperately wanted to switch back to Safari for feature harmony with iOS, battery performance and an overall preference for using it.


That all said, I'll definitely clear some time to test it. Obviously I'm interested in progressing any collective diagnostics on the issue. Thanks for the feedback on your own experiences from the past few weeks.

May 21, 2016 4:27 PM in response to 49_FiveWindow

I doubt that it's Safari.
Even when just Mail, Adobe Premiere or After Effects is open it crashes... 😟

it just crashed at exactly 1:10 AM so it's not the heat I guess.


I'm running 10.11.5

I called Apple too about this and apparently it's known now, but it's still being investigated where these freezes & rebootings come from.


By the way, can someone explain what those 'Combo updates' are?

Since I've been searching forums for solutions, I see all the updates have these 'Combo Updates'. What is this?


Thanks,

Nick

May 22, 2016 4:51 AM in response to jf3wioeajfodjf

jf3wioeajfodjf wrote:


Mid 2014 rMBP running latest 10.11.5 here. Just had the system freeze after closing a youtube video (on the youtube website). Waited 5min and it was still frozen so had to force shutdown. Happens sporadically but has been an issue for a year now. Only happens in Safari and only with YouTube.

Thanks, that's what I was afraid of. That's my situation exactly (although I recently removed FlashPlayer to see if that would help, but haven't watched much youtube since doing that). I still think it's somehow related to a bug in the Intel GPU. Maybe Apple can find a SW workaround.

May 22, 2016 7:53 AM in response to jf3wioeajfodjf

I'm baffled by those freezes reading the forum. On my MBP 2009 with only 4GB RAM, I installed El Capitan from Mountain Lion. Consequently, it was not a clean install. Except being frustruated by slow browsing (cleared after resetting SMC), I never had a single freezing or any similar misshaps although I have lots of apps including Adobe CS4 Suite (Photoshop, Illustrator, InDesign...). Except Adobe Flash, I didn't add any extentions.

My Internet surfing is now faster after 10.11.5 update.

May 24, 2016 11:02 PM in response to Cakes2

I've tried uninstalling my temporary solution for the problem ("click to plugin") as I hoped for 10.11.5 to fixed the problem. Unfortunately today after two days of usage I had another freeze, so sadly 10.11.5 still haven't fixed the original problem.

Going back to http://hoyois.github.io/safariextensions/clicktoplugin/ which I really recommend as it is a good workaround and I had not a single freeze while using it with safari.

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Safari keeps crashing/freezing after install of El Capitan

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