What AirTime App is Southwest Airline referring to for their access to wifi products

Southwest Airline says that when using an iPad for wifi access the AirTime app needs to be added. I can't find it when I search the App store.

iPad 2, iOS 9.0.2

Posted on Oct 19, 2015 9:25 PM

Reply
11 replies

Oct 19, 2015 9:39 PM in response to loose52

I would suggest contacting Southwest Airlines for assistance. If it is an app available in the App Store, there should be a link on their website to take you to it, but there does not seem to be. When I search the US App Store, I don't find it. You search Southwest and you only find their booking app, and no related apps. I think you will need to contact Southwest Customer Service for assistance. The FAQ on the website indicates the app is free at the Apple App Store, but I don't find it either.

Oct 19, 2015 9:58 PM in response to loose52

You will have to contact the airline for clarification. I cannot find anything other than a flight checkin app using either Southwest Airlines or Airtime as search topics. The name may have changed. The SW airlines app I found is this:


https://itunes.apple.com/us/app/southwest-airlines/id344542975?mt=8


and it is not called Airtime.


EDIT: Sorry Chris. The old delay and searching the SW site took time!

Oct 19, 2015 10:00 PM in response to Allan Jones

I only found that one, and a specific app for employees to use. Like sberman said, the description of the app in iTunes states it requires iOS 4.2 or later, so it is curious if they just let the AirTime app go, or they have done something else on the aircraft. However, their FAQ on the Southwest website still refers to it and it being available in the Apple App Store and for Android as well. You would think they would have a link right on their page to the App Store. That is why I suggested the OP contact their Customer Support directly.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What AirTime App is Southwest Airline referring to for their access to wifi products

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.