Eloy V
Level 1 (1 points)

Q: iPhone 6s heating up with normal use

Hey!


My new iPhone 6s gets warm during normal use. With only 10 minutes on WhatsApp or Safari browsing, with no apps running in the background, it starts to get hot (not too hot) near the camera, on the top left side (volume buttons side). I’m running iOS 9.0.2 on a 64gb 6s and I don’t use a case.

 

I’m going to wait for the iOS 9.1 to see if this problem persist. I would have thought that the phone wouldn’t reach the same level of heat when playing 10 minutes of a game compared to 10 minutes of only texting. I have tried a "Restore Network Settings" with no success. Samsung chip.

 

Any thoughts? Thanks!

iPhone 6s, iOS 9.0.2

Posted on Oct 21, 2015 12:50 AM

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Eloy V

Q: iPhone 6s heating up with normal use

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  • Helpful answers

  • by Brett L,

    Brett L Brett L Oct 22, 2015 12:03 PM in response to Eloy V
    Community Specialists
    Oct 22, 2015 12:03 PM in response to Eloy V

    Greetings Eloy V,

     

    I see you are a new user here in Apple Support Communities - welcome! I hope we find you contributing often in the future. 

     

    The following article has information about the iPhone's operating temperature and steps you can take to control it - Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures.

     

    Thanks for using Apple Support Communities.

     

    Be well.

  • by StephanieLMH,

    StephanieLMH StephanieLMH Oct 22, 2015 2:01 PM in response to Eloy V
    Level 1 (0 points)
    Oct 22, 2015 2:01 PM in response to Eloy V

    You should go look for my thread on this same issue...But mine actually gets too hot to handle. I don't use a case on mine either. Apple Support was of no help. They claim it's a "Software" issue and told me just to back up my phone, wipe it, then start fresh like it's a "New Set up" then hook it up to itunes to get the photos, contact and other data back on there.

    I'm running the newest version of iOS so the update didn't make a difference for me. I too am running off the Samsung A9 chip.

    At this point, I'm going to take it back to apple and have them swap it out. I hope to get the other A9 chip on the swap out because word on the street is that those phones don't have the heat issues.

  • by Eloy V,

    Eloy V Eloy V Oct 23, 2015 12:24 AM in response to StephanieLMH
    Level 1 (1 points)
    Oct 23, 2015 12:24 AM in response to StephanieLMH

    Hey Stephanie!

     

    Thanks for the info

  • by adil6s,

    adil6s adil6s Dec 11, 2015 6:20 AM in response to Brett L
    Level 1 (0 points)
    Dec 11, 2015 6:20 AM in response to Brett L

    Operating environment is fine but still its getting heated up.