JWallace99

Q: Itunes not responding, running extremely slow

I've done all the normal troubleshooting already... disabled everything possible in all the setting options to optimize performance...I do not have any smart playlists etc, do not have any devices synced, all updates are current on the laptop

 

When I play a song, it starts immediately, then I get the spinning wheel for 2-3 minutes...same thing when dragging a track into a playlist, editing a track name, creating a playlist, editing start/stop time etc...it's impossible to use the program, and the lag time between commands is ridiculous.

 

I have a:

 

MacBook Pro (17-inch, Early 2011)

2.2 GHz Intel Core i7

16 GB 1600 MHz DDR3

OS X Yosemite 10.10.5

Running iTunes 12.3.1

 

Any way to solve these issues/speed up the program? 

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Oct 21, 2015 5:22 PM

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Q: Itunes not responding, running extremely slow

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  • by force_quit,Helpful

    force_quit force_quit Oct 21, 2015 5:30 PM in response to JWallace99
    Level 1 (5 points)
    Oct 21, 2015 5:30 PM in response to JWallace99

    Similar issues. Editing track name, adding artwork, importing, all cause massive hangs with the (new) beachball.

     

    OS X 10.11.1

    iTunes 12.3.1.23

    Mac mini (Mid 2011)

    2.5 GHz Intel Core i5

    16 GB 1333 MHz DDR3

  • by JWallace99,

    JWallace99 JWallace99 Oct 21, 2015 5:38 PM in response to JWallace99
    Level 1 (0 points)
    Oct 21, 2015 5:38 PM in response to JWallace99

    The more I use it, the worse it gets.

  • by Russell Madden,

    Russell Madden Russell Madden Oct 21, 2015 8:36 PM in response to JWallace99
    Level 1 (25 points)
    Oct 21, 2015 8:36 PM in response to JWallace99

    Exactly the same problems. An update designed to "improve stability and performance" has accomplished the opposite. Very frustrating. I have OS 10.11.1, so may well be the new iTunes update, not something in El Capitan.

  • by beg13,

    beg13 beg13 Oct 22, 2015 4:27 AM in response to JWallace99
    Level 1 (0 points)
    Oct 22, 2015 4:27 AM in response to JWallace99

    Hmm...only us? I'm having the same problem. Suddenly itunes is not appearing. Getting the new captain wheel. It's running my pro hot not responding.

  • by michmax,

    michmax michmax Oct 22, 2015 4:51 AM in response to JWallace99
    Level 1 (0 points)
    Oct 22, 2015 4:51 AM in response to JWallace99

    Hi ! Same for me :-/

  • by Russell Madden,

    Russell Madden Russell Madden Oct 22, 2015 4:54 AM in response to Russell Madden
    Level 1 (25 points)
    Oct 22, 2015 4:54 AM in response to Russell Madden

    I'm beginning to think this problem is linked to the iTunes store. iTunes seems to work okay until I sign in to the store or do something else that calls up the store. I wonder if the issue is related to some change Apple made in preparation for the new Apple TV coming out next week. Very annoying, whatever the explanation is.

  • by beg13,

    beg13 beg13 Oct 22, 2015 5:01 AM in response to Russell Madden
    Level 1 (0 points)
    Oct 22, 2015 5:01 AM in response to Russell Madden

    Mine seems to be working better but, yeah, a few months back there was an update that made itunes work worse. It's gone down a path. I think it's about being linked into the store constantly. They can have greater control I suppose. I could sign out. But then I can't access stuff I wan easily. It's a catch 22.

  • by Steve Denton,

    Steve Denton Steve Denton Oct 22, 2015 5:05 AM in response to JWallace99
    Level 1 (55 points)
    Oct 22, 2015 5:05 AM in response to JWallace99

    Same here.

    Last version was incredibly slow, but faster than the one before. This new up-date is next to impossible to use.

    After up-dating OSX and iTunes this morning, it took three launches (and force quits) and a(another) total restart to get the thing to even open properly.

    Now, when a song finishes, the progress bar stops at between 8 and 5 seconds from the end, the track changes, but nothing else happens for about a minute or two. You can't do anything in that time, scroll, click elsewhere, anything.

    It's like the spinning ball thing is now a part of the iTunes design.

    Are Apple TRYING to drive people over to Spotify?

  • by danielfromhuddersfield,

    danielfromhuddersfield danielfromhuddersfield Oct 22, 2015 5:52 AM in response to JWallace99
    Level 1 (0 points)
    Oct 22, 2015 5:52 AM in response to JWallace99

    Same problem for me too. I ran the latest 12.3.1 update this morning and ever since iTunes has been ridiculously slow and unresponsive!

  • by nickgnyc,

    nickgnyc nickgnyc Oct 22, 2015 8:01 AM in response to Russell Madden
    Level 1 (0 points)
    Oct 22, 2015 8:01 AM in response to Russell Madden

    I'm going to agree that it could be something linked to the iTunes store.  Since the update, I have run into the spinning beachball issue whenever I attempt to do anything with the store (downloading, updating or moving around in the store.)  I had no issue prior to the update.  Also tried all the usual troubleshooting steps...

     

    OS X 10.11.1

    iTunes 12.3.1.23

    iMac (Late 2013)

    3.5 GHz Intel Core i7

    32GB 1600 MHz DDR3

  • by Russell Madden,

    Russell Madden Russell Madden Oct 22, 2015 9:24 AM in response to nickgnyc
    Level 1 (25 points)
    Oct 22, 2015 9:24 AM in response to nickgnyc

    Last night, I tried downgrading to iTunes 12.3. Didn't work very well, certainly not as good as before updating El Capitan. So maybe there's a connection between both updates.

  • by mehdieaubonne95,

    mehdieaubonne95 mehdieaubonne95 Oct 22, 2015 12:44 PM in response to JWallace99
    Level 1 (0 points)
    Oct 22, 2015 12:44 PM in response to JWallace99

    I tried to disable Apple Music & iCloud ... Still slow, I hope Apple will fixe this ...

  • by michmax,

    michmax michmax Oct 22, 2015 2:16 PM in response to JWallace99
    Level 1 (0 points)
    Oct 22, 2015 2:16 PM in response to JWallace99

    It was quasi-impossible for me to use the last update 12.3.1. I downgraded to iTunes 12.3.044 from a clone. It works now, not perfect, a bit slow, but far better than the new one.

  • by force_quit,

    force_quit force_quit Oct 22, 2015 4:08 PM in response to JWallace99
    Level 1 (5 points)
    Oct 22, 2015 4:08 PM in response to JWallace99

    An update: The beachball/slowness *only* seems to occur when editing/working with music. I can edit titles in movies just like before. Change a single character in a song title? 125% CPU and hung iTunes for what seems like a minute.

     

    As an experiment I turned off Airport and unplugged ethernet and had the same (slow) result. Weirdly my work laptop (new 13" MBP) is not affected by this bug (although admittedly it has almost no music on it compared to a rather large home library).

     

    Also I don't use Apple Music. Straight old-school CD rips, Amazon, and iTunes purchases.

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