The update to 10.11.1 is hanging after about 3/4 of the installation - what can I do???

The update to 10.11.1 is hanging after about 3/4 of the installation, all I can see even after 8 hours is an apple and an incomplete progress bar - what can I do???


I have tried different ways to restart my MacBook Air (2011), It always comes back into the hanging installation screen...

MacBook Air, OS X El Capitan (10.11.1)

Posted on Oct 21, 2015 10:01 PM

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79 replies

Oct 22, 2015 8:21 AM in response to cajuncool

I'm sorry that this is unhelpful for you, but I'm posting it here for general knowledge anyways.


I had the same problem, and let it hang there for, oh, 30 minutes or so. I held down the power button on my MacBook Pro to force restart, and it rebooted right to the login screen, and I'm not having any problems (yet).


I'm a little wary of what installation steps could have gotten missed... :-/

Oct 22, 2015 3:56 PM in response to cajuncool

Same problem (going from 10.11 to 10.11.1) on one of our AirBooks (no problem with another). Tried all the possible fixes, safe mode, waited overnight, used DW and TTP, etc., but nothing helps. Able to get back to work only thanks to a SuperDuper clone (with 10.11). I strongly suspect a problem with the update, not with my Mac.

Oct 23, 2015 12:23 AM in response to cajuncool

unfortunatly I am on the same page, I download the update from the Apple Store untall it and hangt over 1 hour 😟

2nd try out, from the recorver disk (already uppdated for the 10.11.1) and again hangt over 1 hour 😟


then I recover with the Time Machine my last status 10.11.0 and computer is alive again 🙂


I run the Apple Server and there I got this morning the possibility to download all the actual updates, I don't know the the source file are the same as the Apple Store, but will be my next try out, I started the 10.11.1 download and today after working day I will try again.


but it looks big messy from Apple, this should not happen at all.😕


for the record I run a MacMini 2011, i did not try it in the MacBook yet.

Oct 23, 2015 1:08 AM in response to cajuncool

Ok so heres what happend to me:

I left the recovery install from internet overnight. When i woke up everything worked fine.

However I wanted to be sure that it was still working after a normal reboot.

Guess what, after a reboot: stuck again!?!?!

PRAM reset didnt do anything, safe mode neither.


SO i guess i have to reinstall the whole thing again..... And after that never turn it off?

Maybe someone has a solution to that?

Oct 23, 2015 12:37 PM in response to Paulus050

In my case it is really strange, I started the installation, the Mac shut down and never turned on again, so I turned it on. Continued installation and now my login screen goes crazy with ghost key press constantly until I get a beeping error sound becuase the password screen cannot handle any more characters! Apple dropped the ball on this one! I am now recovering from an hour before from my Time Machine. We will see if that works.

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The update to 10.11.1 is hanging after about 3/4 of the installation - what can I do???

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