The update to 10.11.1 is hanging after about 3/4 of the installation - what can I do???

The update to 10.11.1 is hanging after about 3/4 of the installation, all I can see even after 8 hours is an apple and an incomplete progress bar - what can I do???


I have tried different ways to restart my MacBook Air (2011), It always comes back into the hanging installation screen...

MacBook Air, OS X El Capitan (10.11.1)

Posted on Oct 21, 2015 10:01 PM

Reply
79 replies

Oct 28, 2015 9:53 AM in response to cajuncool

Now that I know a bit more and that I have tried three times to update (in vain), I can / have to be more precise:


It is not "The update to 10.11.1 is hanging after about 3/4 of the installation - what can I do???", but rather


"After update to 10.11.1 startup is hanging after about 3/4 of boot process - what can I do???"


Meaning: The update works "fine" -- but then I cannot start up my MacBook Air anymore!!!

Oct 28, 2015 10:08 AM in response to cajuncool

cajun,


I believe "3/4 of boot process" is the most usual scenario, though both are possible. And, AFAIK, there's been no real solution yet. It seems to be a problem with the update being incompatible with something on our Macs, something which, apparently, many of us have, which was never a problem before.


My advice for now: don't try 10.11.1 any longer, wait for 10.11.2, which will hopefully fix the problem.

Oct 28, 2015 2:06 PM in response to Sanjaya Kumar

My story is very similar. I downloaded 10.11.1 and it hung on startup. I downloaded it again via the recovery volume, same thing- this time I waited overnight.


The applications that finally showed up in the Finder after 15 minutes wouldn't start up: they were said to be damaged or incomplete. However, this isn't true, because I was able to run some of them by using a different startup disk.


I was able to get to the login screen with a safe boot (shift key), but the only account that didn't hang when I tried to log in was a managed account with parental controls. This is an old account that wouldn't allow me to get to many (innocuous) web pages, so I made a new "17+" managed account that works pretty normally (I used one a not-currently-working username to supply an admin password).


I set up the new managed account to log in automatically, and now the Mac Pro starts up all the way without Safe Mode. Not great, but I'm running 10.11.1, and I'm hoping for a new version from Apple that isn't broken, so I can return to normal.

Oct 28, 2015 5:14 PM in response to W SCOTT COLE JR

I thought I would add to my post above that I've been able to create a Standard and an Admin account, both of which I can successfully log into, but the other two older admin accounts are still not usable.


The oldest account (three years or so) is the one with the apparently nearly empty Apps folder, and the less old one, created this month, hangs after I enter the password.


In summary, after the 10.11.1 update my original account was unusably slow and could execute no apps, but because I was lucky enough to have created an unprivileged account in the past, I was able to create some new user accounts that allow me to run 10.11.1 normally.


I also tossed a few 3rd-party kernel extensions, but that seemed to have little or no effect.


I'm including all these details in the hope that someone with more knowledge might be able to figure out what's going on.

Oct 28, 2015 9:52 PM in response to W SCOTT COLE JR

Wow! So you also saw the empty Applications directory?! I actually took a picture of it to make sure that really happened. And then the applications started showing up sporadically in the Applications directory but I still couldn't run them (damaged executable). Clearly it wasn't a hardware issue and if someone at the Genius bar had checked it out that day I wouldn't have returned the iMac.


To find out that this weirdness is related to a specific login account is quite a bit of progress. I hope someone can get to the bottom of this.

Oct 29, 2015 6:30 PM in response to cajuncool

Yes, many of us have had the same issue. Here is the very strange solution. But it works! And it is easy to do.



resetting the SMC should enable you to boot once more (but the problem will come back next time you shut down) . this is how https://support.apple.com/en-us/HT201295


Once you have booted:


1) Open Terminal


2) Enter "system_profiler SPExtensionsDataType > ~/Desktop/kextList.txt" without the quotes and hit return(this will take a while to run).


3) There should now be a kextList.txt file on your desktop, open it and press both the "Apple(Command)" and "F" keys to bring up the find.


4) In the find field insert "Obtained from: Not Signed" Copy the destination to the .kext file to a list for use later. (Click next to cycle through all of them.) Example: /System/Library/Extensions/JMicronATA.kext


5) Browse your drive to /System/Library/Extensions and remove any of the unsigned kext files.



6) Reboot and you should be all set. one last SMC reset might be needed.



The problem is that el capitan 's installer does not properly clean up your extensions folder of pesky .kext files left over from applications you no longer have and some are incompatible with el capitan's boot up process. You have to do it yourself.




Good luck. This should solve your problem!


if the sms reset doe snot help you boot, get another mac for a few hours: start up yours in target mode (press T as you start up) with the two computers connected to each other via firewire or thunderbolt and make a clone of your hard disk onto an external hard disk with carbon copy cloner . then restart your mac via internet recovery (command option R) and reinstall your original system, then download el capitan again and reinstall it. then use the clone you mad of your hard disc to ,migrate all your settings and data and apps using Migration assistant. Then you still have to do the stuff described above


it takes a while but you will have lost nothing.


best

Oct 29, 2015 6:32 PM in response to miguel_forum

NOt dead. There is a way faster and easier fix than reinstalling. I am reposting it here


Yes, many of us have had the same issue. Here is the very strange solution. But it works! And it is easy to do.



resetting the SMC should enable you to boot once more (but the problem will come back next time you shut down) . this is how https://support.apple.com/en-us/HT201295


Once you have booted:


1) Open Terminal


2) Enter "system_profiler SPExtensionsDataType > ~/Desktop/kextList.txt" without the quotes and hit return(this will take a while to run).


3) There should now be a kextList.txt file on your desktop, open it and press both the "Apple(Command)" and "F" keys to bring up the find.


4) In the find field insert "Obtained from: Not Signed" Copy the destination to the .kext file to a list for use later. (Click next to cycle through all of them.) Example: /System/Library/Extensions/JMicronATA.kext


5) Browse your drive to /System/Library/Extensions and remove any of the unsigned kext files.



6) Reboot and you should be all set. one last SMC reset might be needed.



The problem is that el capitan 's installer does not properly clean up your extensions folder of pesky .kext files left over from applications you no longer have and some are incompatible with el capitan's boot up process. You have to do it yourself.




Good luck. This should solve your problem!


if the sms reset doe snot help you boot, get another mac for a few hours: start up yours in target mode (press T as you start up) with the two computers connected to each other via firewire or thunderbolt and make a clone of your hard disk onto an external hard disk with carbon copy cloner . then restart your mac via internet recovery (command option R) and reinstall your original system, then download el capitan again and reinstall it. then use the clone you mad of your hard disc to ,migrate all your settings and data and apps using Migration assistant. Then you still have to do the stuff described above


it takes a while but you will have lost nothing.


best

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The update to 10.11.1 is hanging after about 3/4 of the installation - what can I do???

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