You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Searching in Contacts doesn't work after iOS 9.1 update

Hello,

I've just updated my iPhone 5S to iOS 9.1 and since then I can't search any contact in my Phone/Contacts apps. I have tried many things like switching on/off spotlight search for contacts+couple of restarts, but it still does not work.


I really don't want to factory reset my iPhone due such a stupid bug.


Does anybody else have the same issue as me?


I have like 15 contacts starting with "po", this is the result of the bug:

User uploaded file

iPhone 5s, iOS 9.1

Posted on Oct 22, 2015 12:51 AM

Reply
120 replies

Oct 25, 2015 9:16 AM in response to scrjs

Hi scrjs
Your fix seems to have worked for me.

BTW I have Both an iPhone 5 and a 6.

The 5 has FaceBook in the contact window and it was already selected and it did not have this problem at all after the iOS9.1 update,

But the 6 has google instead of facebook and it was not checked when I checked google it started working!


I may I would like to ask why this is necessary? Does it mean my contacts are not in the cloud? and if not how do I put them there?


Thank you!
Fredy

Oct 25, 2015 9:45 PM in response to rewolwer

HI

THIS WORKED FOR ME - SOLVED THE SEARCH & GROUP ISSUES.


I have the 4S & just installing 9.1. Extremely annoyed at Apple to lost this feature along with all my groups after the installation of this new update. Waited through the 9.0??? etc till 9.1 figuring that they would correct any problems that were created post 8.4.1. Was I wrong. Anyway....................

Tried something to see if it would clear up this problem. It was an intuitive stab in the dark and it worked, Got back the search feature in contacts and also my groups that were deleted after the upgrade to 9.1.


Here is what I did: 1st I signed out of ICloud on my phone but did not delete the files from the phone.Closed any open apps & Reset the phone via holding the locked & home buttons till the Apple logo appeared then release the buttons. Once the phone booted completely I checked to see if the search feature in contact was working. It was & better than before. Next I signed back into ICloud (note ICloud Drive was NOT activated at anytime). After signing back into ICloud I left all the apps off in Icloud, Ie Contacts, Calender etc. except for mail and find my phone. Then I closed any open apps if any were open and once again reset the phone as I did before. Once booted I open Contacts and the search feature was working perfectly. Next I logged in on my computer into ICloud.com to make sure that all the apps were in tacked an they were. Before logging out I went to contacts and created a group called IPhone( name it what you like) and copy some of the contacts to this new group. Closed ICloud.com and went back to the 4S. Next I went back into ICloud and turned on all the apps that were previously off & turned on only the ones that I wanted ICoud to share with all my devices.(This is a personal decision i.e. which ones you want off etc.) Finally I closed all open apps and did a final Reset of my Phone. Once the phone booted completely I open my Contacts and not only was the search feature working great but my groups were back...


Please don't ask me if all the resets were necessary because I can't really say. All I can say is that it worked perfectly for me. Is there a rhyme or reason, um why not ask Apple why this happen in the 1st place.


If this works for you and you want to know how I got on this track please write back & I will be happy to tell you. There was a "method to my madness"LOL Please let me not imply this was my 1st thought........no way went through some hoops for sure! Good Luck


Michael

Searching in Contacts doesn't work after iOS 9.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.