Preview app shows black image

Hi, after upgrading to El Capitan, some of my jpeg images open in Preview as a solid black image, and sometimes a vivid green image. The thumbnails look okay, and I can open the images in any other image browser without a problem, except Preview.


If I select a group of jpeg's and hit Open, then all the images show correctly in Preview. The problem is only when I open each one separately. I have re-saved some of the images in Photoshop (as to eliminate any unknown problem) but still cannot see them in Preview. If I use Export... menu option, the problem persists.


I have a Mac Mini Late 2014 with 16GB of RAM. Any ideas would be appreciated!

Mac mini (Late 2014), OS X El Capitan (10.11)

Posted on Oct 24, 2015 8:40 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Preview app shows black image

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.