Windows 10 Set Up problem?

I'm installing Windows 10 on a 105GB partition on my 12" MacBook and I have the Windows 10 "setup" page up but I can't continue because I can't choose next because none of the keys work. How can I move to the next window?

MacBook (Retina, 12-inch, Early 2015), OS X Yosemite (10.10.4)

Posted on Oct 24, 2015 11:10 AM

Reply
15 replies

Oct 24, 2015 1:46 PM in response to Brave01Heart

Brave01Heart wrote:


I'm not using Bootcamp so why has my thread been moved to the Bootcamp forum from the Notebook forum?

If you are using EFI Boot, either the Windows Installer must provide the WinPE setup, or Apple's BC Assistant builds a USB (or OS X Reserved) with appropriate WinPE which allows your Apple Hardware to function properly during installation.


This link - https://help.apple.com/bootcamp/assistant/6.0/ - even if you are not using BCA, provides information which may be useful. You can use BCA and still install EFI Windows. Your 2015 mac is UEFI-compliant.

Oct 24, 2015 2:24 PM in response to Loner T

Hi Loner T


Many thanks for your reply.


I've already tried using Bootcamp using the Hebron USB-C Hub (with 2 USB 3.1 ports, an SD card port and a 5v external power) to install Windows 10 in a Bootcamp setup with OS X Yosemite and it was very successful - I connected USB hub to external power and then connected my 8GB USB flash drive to download the latest Windows software to and, a Samsung external DVD drive with the Windows 10 EFI DVD inserted.


The latest Windows software was downloaded and Windows 10 installation went ahead and was successful.


When OS X El Capitan was released, I upgraded but like many others, my Bootcamp partition was messed up so rather than mess around, I removed the partition to make one large OS X partition and then went through the same procedure as I did under OS X Yosemite, for installing Windows 10 but, that when my problems started.


I connected the USB hub to my MacBook and also to external power, then connected the 8GB USB flash and DVD drives and the devices were shown in Finder and on the desktop. I then launched Bootcamp and chose to download the latest Windows software and install Windows 8 or later and clicked 'next'.


I then got a message saying 'There is no USB drive connected to the system, please connect a USB drive and press 'continue'. Despite trying many times, disconnecting and connecting the USB hub and devices, I got the error message every single time so I gave up.


That's why I then decided to manually create a partition and install Windows 10 that way but, I'm now getting the keyboard/trackpad problem. With the Windows 10 DVD in the connected external drive, I restarted the Macbook whilst holding down the 'options key', I then chose the Windows EFI option and then pressed 'any key' boot. After a few minutes, the Windows Setup 'language' window appeared, my country and language were already chosen but I could not move to the next part of setup because the keyboard and trackpad were unresponsive.


*** I forgot to add that the keyboard and trackpad were available right up until I got to the Windows Setup language window.


I don't know why the 'green check mark' has been put against, 'this solved my question'; I'm hoping my issue will be resolved, but it's not resolved yet.


I will take a look at the link you have provided. Thanks again.

Oct 24, 2015 9:38 PM in response to Brave01Heart

There are several differences between Yosemite and El Capitan, one major one is System Integrity Protection. There are gaps in Yosemite BC Process which have been plugged in ELC. This was also to some extent related to deprecating W7 support in newer UEFI Macs.


One of the gaps you see plugged results in


'There is no USB drive connected to the system, please connect a USB drive and press 'continue'.


Hubs cause problems for device detection, and confuse the Bootmanager when multiple devices are connected. If you are using both a USB and an Optical drive simultaneously, one suggestion is to create an ISO from the DVD and store it on the Mac's Documents folder, and disconnect it. You may also want to use a a USB-C-to-USB adapter (this) rather than a hub.


The BCA method adds WinPE, which is missing when you directly boot from the W10 Installation media without BCA integrated WinPE. If you still have the Yosemite USB installer, you can see a $WinPEDriver$ folder on the USB.

Oct 25, 2015 6:52 AM in response to Loner T

Hi Loner T


Thank you for your further reply.


Thanks for the info about the short-comings of OS X Yosemite that were 'plugged' in ELC; that makes sense and why I was getting the 'no USB drives connected'.


Yes, as stated, I was using both USB and Optical drives simultaneously and worked faultlessly under OS X Yosemite but, for the reasons given by you, the same setup did not work under ELC.


I already have the Apple USB-C to USB adapter but as you are well aware, only one device can be connected at a time so, if I connected my 8GB flash drive to it, there would be no problem with error messages saying 'USB drive not connected' but, if I create an ISO of my Windows EFI DVD and place it in the Mac's Documents folder, will Windows Setup be able to access that ISO in Mac's Document folder during installation?


If yes, then would the path to the Documents/ISO folder in OS X Y need to be pointed to Windows Setup and, if so, can you please explain what needs to be done?


With regard to creating an ISO from the Windows 10 DVD, the disc is named "ESD-ISO" so, isn't it already an ISO? In Windows, I think we just right click the DVD and choose create an ISO but, how is that done on the MacBook?


Yes I still have the Yosemite USB installer and I'm sure I've seen the $WinPEDriver$ folder on the USB but, I've just had a quick look and I don't see it?

Oct 25, 2015 7:03 AM in response to Brave01Heart

Brave01Heart wrote:


I already have the Apple USB-C to USB adapter but as you are well aware, only one device can be connected at a time so, if I connected my 8GB flash drive to it, there would be no problem with error messages saying 'USB drive not connected' but, if I create an ISO of my Windows EFI DVD and place it in the Mac's Documents folder, will Windows Setup be able to access that ISO in Mac's Document folder during installation?

When BCA runs, it will prompt you for the ISO location. It will also download the BC driver packages and $WinPEDriver$ structures. Some of the newer Macs with ELC dispense with the USB and only support EFI installations. Such Macs will create an OSXRESERVED partition.


Please see https://help.apple.com/bootcamp/assistant/6.0/#/bcmp712cfeb8 for details.


Here is an example of a USB-based installer (it is modified for a W7 installation by adding a 5.1.5621 directory and the removal of AppleSSD64 folder) -


User uploaded file


With regard to creating an ISO from the DVD EFI disc, in Windows, I think we just right click the DVD and choose create an ISO but, how is that done on the MacBook?

Please see Create an ISO image for Boot Camp from Windows installation media - Apple Support .



Yes I still have the Yosemite USB installer and I'm sure I've seen the $WinPEDriver$ folder on the USB but, I've just had a quick look and I don't see it?

Can you post a screen shot similar to what I have posted from this Yosemite installer? If it is a USB installer created by Windows Media Creation Tool, it will be missing all structures that are added by BCA.

Oct 26, 2015 8:50 AM in response to Loner T

Hi Loner T Sorry it's been a while in replying to you. I did have the OS X Yosemite installer but, following the instructions from your link, I created an ISO of my DVD EFI disc and placed it in the Downloads folder and then used the Yosemite installer which was on the 8GB flash drive, to write Windows 10 files to and then download the support software to (using Bootcamp) to install Windows 10 on my 12" MacBook. I really pleased to say that the whole process went well and Windows 10 Pro is now installed on my MacBook. It took a while but is was worth it and I would like to thank you very much for the advice that you provided for me. My only regret is that, having purchased the 12" MacBook with one (1) Port and then having gone through all that hassle with the USB hub I purchased, I wish I had had the knowledge that you gave me, before I bought the hub. Thanks again.

Oct 30, 2015 4:01 PM in response to Loner T

Hi (again) Loner T


Well I didn't think I'd be back in contact with you soon soon after successfully installing Windows 10 with your help 😟


I just turned on my 12" MacBook which is set to boot into Windows 10 and within 5 seconds, I got the message below:


Your PC/Device needs to be repaired

A Required device isn't connected or can't be accessed

File: \Windows\System32\WindowsEFI

Error Code: 0xc000000f

Press Enter to try again

Press F8 for Start Up Settings


I don't understand why I've got this message but I know that I got something similar a week or so ago and that's why I had to install Windows 10 again.

with regard to 'a required device not being connected or accessed, since installation was completed a few days ago, Windows has been working as expected and, other than Back Up and DVD drives, no other external devices have been connected, that need to remain connected to ensure the proper running of Windows 10.


After Windows 10 was installed, I set it up with my preferred programs and then created a 'back up image' and repair disc' which I could use now to hopefully get out of this mess but, the problem is, as stated above, this is the second time I've got identical or, very similar Windows Stop error message. The first one was around 2 weeks ago and after Windows 10 had been installed for 2 to 3 months or so and, the second one was 15 minutes ago.


So I am at a loss as to why this is happening?

Oct 31, 2015 3:14 AM in response to Loner T

Hi Loner T, thanks for your reply. There was no way that I could get out of the Windows Stop error and pressing F8 on the Mac had no effect. Yes, I did allow Windows to try and repair itself but doing so failed twice. I then used the 'system image' that I thankfully had created only a few days ago and chose to format the partition as part of the restore. After about 10 minutes, the image was successfully applied and the MB restarted back into Windows 10 but, how long will it be before I get the same or similar 'stop' again? With regard to the error code I got, I googled it and was amazed to see that the exact same error and issue was happening to users across the world.

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