internal keyboard is not working properly after upgrading to el capitan

Question

Level 1

4 points

internal keyboard is not working properly after upgrading to el capitan

Since the latest update to el capitan, the middle row of the keyboard is not working properly. keys on the left and right sides are ok. but letters in the middle row are not 4working at all.

i had the same problem with some major update to yosemite. But repairing permissions helped with the first try. but there is no option like to repair permissions in el capitan.

there was no spill or high humid here.

i have tried safe mode and disk utility in recovery mode but nothing helps.

did anybody had the same issues?

MacBook Pro, OS X El Capitan (10.11.1)

Posted on Oct 25, 2015 6:50 AM

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Answer 1

steve359

Level 6

17,187 points

Dec 8, 2015 11:02 PM in response to gennady_ch

I am feeling not up to typing much, but this thread (MacBook wont start after software upgrade to El Capitan 10.11.2) tells much about diagnostic options you can take before purging your installed OS. If the keyboard is responding enough you can try the PRAM reset to make the hardware re-find internal components.

I suggest this before clearing the installed OS.

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Answer 2

AdLlo

Level 1

0 points

Nov 17, 2015 9:06 AM in response to gennady_ch

Hi,

I had a similar issue after the el capitan upgrade. Eventually I solved the issue by going into system preferences and opening keyboard preferences.

First off, on the keyboard text tab, it told me that it did not recognise my keyboard. I hit the trial option, pressing the key immediately to the right of the left hand-side shift key. This identified the keyboard as a western europe ISO keyboard. I then went to the input source tab, and found that my keyboard type had been altered to U.S. I hit the + key at the bottom left and selected "British" from the drop down menu to admit to the list of option on my machine. I then selected "British" in the options. This solved all of my problems

MacBook Pro, OS X El Capitan (10.11.1)

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Answer 3

gennady_ch Author

Level 1

4 points

Dec 8, 2015 8:14 PM in response to AdLlo

thank you for your reply, but your advise did not help me at all. it is very strange failure. because jeyboard works ok after repairing permissions. But after some time its returns. i am going to format ssd and to download a copy of el capitan. hope it will help.

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