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iPhone 6s Touch ID slow/not working after updating to iOS 9.1

I'm using an iPhone 6s 64GB and upgraded to iOS 9.1 a few days ago. My Touch ID has become very slow or either doesn't work after several attempts, and I need to input my passcode. Anyone else had this problem or have any tips? I noticed it as I was so impressed at how fast it was compared to my 5s.

iPhone 6s, iOS 9.1

Posted on Oct 26, 2015 7:28 AM

Reply
5 replies

Oct 26, 2015 7:30 AM in response to dan1207

Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


If these steps don't work, contact Apple and ask for help. Also, visit your local Genius Bar, your phone is still under warranty, so you can get it fixed/replaced at no cost.

https://www.apple.com/support/iphone/contact/

iPhone 6s Touch ID slow/not working after updating to iOS 9.1

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