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Is anyone else seeing this behavior? My new gen4 aTV won't play some movies from my library - it says "this content cannot be played because it's format is not compatible with this device", but it plays fine on my Mac and my gen III aTVs whether I stream it or airplay it. The gen IV won't even let me airplay it which seems really crazy. What's going on? Otherwise I'm loving this box, but this is insane.
Mac OS 9.2.x
ghostgrafik wrote:
We may not be talking about the same function per the TV app in iOS. In the old Video app, it allowed you to connect to your iTunes library on a desktop/laptop and stream both ripped video files and video files purchased through iTunes. In the new TV app, it appears to only support streaming of iTunes purchases. Ripped files don't appear as playable unless you actually copy the file directly onto your iPad.
That's not what I'm finding. Here's a view of the TV app on my iPad. It shows the 2 computers (iTunes Libraries):
If I then select one of the computers shown, I then see the recorded shows in that computer's iTunes Library:
I have not copied these videos onto the iPad; they play (stream) from the computer.
Same thing here. Only happens on certain movies, some work, some do not. Tried the Create New Version and it said it was already in the correct format. Worked on my previous Apple TV, version 3.
itunes on imac updated yesterday.
still only playing the first 20 seconds or so of a movie. playing music fine.
apple store tested my apple TV and said it was fine.
Hi Folks,
still same Prob´s in Germany.
I have 3 x ATV3 & 1x ATV4.
All my ripped Seasons and Movies works fine on MacOS X, IOS9 and ATV3. But they don´t work on ATV4.
And converting via iTunes to newer version take no effect.
Shame on u tvOs Engineers.
I hope they will fix it soon.
I had the same problem. The solution for me was rather simple. Using Quicktime Player on my Mac I've converted to M4V format by using the export function in Quicktime Player. Only some of my movies were in this format that won't play MP4. Once converted they play fine with the same video and audio quality.
I had the same issue. The problem that I was able to determine is that the Codex on some of my videos are H.264 and some are MPEG-4. Not sure how or why that happened, but it occurred during the ripping process (WinX DVD).
My ATV 3 played both formats, and after talking with Apple Customer Service, I found out that the ATV 4 has different software and will not play the MPEG-4 codex. I downloaded Handbrake, converted a previous movie that was MPEG-4 to the H.264 codex.
The newest video (H.264) works fine. So, I will be converting any MPEG-4 codex files to the H.264, luckily I don't have that many - still a few days work though. The only other option is to return the ATV 4 and get another ATV 3 off eBay.
I hope this helps.
Try going to settings>apps>iTunes Movies & TV Shows, then turn off quick start
This worked!
Thanks
Try going under settings and the apps and iTunes and turn off quick olay
Disregard. I just learned how to do a smart search within the OS. Problem solved. Sort of.
Apple TV (4th Gen) won't play iTunes content from library
