Family Sharing: Purchased Content Still Not Showing Up After Troubleshooting

I had this problem to but with TV Shows. And it's the same kind of thing. From the family members iPhone, they have to:

• Open iTunes app
• Tap on More
• Tap on TV Shows
• Should see a button to show All or On This Device, make sure All is selected
• Should see a list of ALL shared TV Shows
• Tap on the one you want
• Tap on the "Download from Cloud" icon. It's a Cloud with an arrow pointing down.
• Once downloaded to your device, then open the TV app
• Should see it there now

yes, still a problem 2 years later with the same undocumented solution. my family has shared music not showing up in any iTunes library. Following the above advice, I did find that it shows up as a tab in iTunes Store on my device. How is that easy music sharing?

I Have the same problem but only the apps don't show up on my husbands phone. He can see and download music, tv, and other iTunes purchases. Not sure how toresolve. Did you find a solution?

I had the same problem. Both of you should go into your icloud account and compare your icloud and itunes login to make sure they are the same. Then if not login to the itunes and app store one with your iCloud one. Next, both of you should turn off "share my purchases", then wait a few seconds and turn it back on. To do this, go to ICloud-Family-Me-Share my purchases. Make sure to turn it back on. Then check each others itunes and app stores, Let me know if this does not work.

-MB

I have pretty much an identical problem, and I've done everything you have. All I have to show for it is a frustratingly blank library.

can you please clarify what you mean when you say "compare your iCloud and iTunes login to make sure they are the same?"

i set up family sharing for me and my minor son. on my phone/ipad/mac i'm logged in to iCloud and iTunes with my info and on his iPad he's logged in under his info. are you implying both of us need to be using the same user id for everything? the only way i could get the ask to buy feature to work on his iPad was to sign him in under his own info and then add him to my family.

if what i've done is correct then i'm in the same boat with the others. i've gone through the troubleshooting and none of my info shows up on his iPad.

I had this same issue and spent hours trying to trouble shoot before finally stumbling into the fix from my iPad. In the App Store, go to the "Purchased" screen then tap "My Purchases" in the upper left corner. A "Family Purchases" window should pop up to let you see purchases from others in you family. Hope this helps.

Thanks the for info. It worked.

I find it frustrating that none of the instructions provided by Apple mentioned this. it seems like something that should be brought up at some point.

Thanks again.

THANK YOU! Good grief, what happened to Apple's design team that they've so completely lost track of usability?

Spent hours on this and this jrdeeds nailed it. Thanks very much. Great as I have a ton of apps that we can move onto my wife iPad and free up space on my iPad. Had no idea there was a menu there.

why is this information not in any of Apple's own instructions, thank you so much.

I found that trying to view Family Sharing purchased content didn't show up when using cellular. Connected to wifi and everything appeared immediately.

Thanks, this was what finally fixed this annoying problem.