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Discoslap Author

Level 1

13 points

Apple tv4 7.1 surround not workin

BEfore I begin, I know my audio 10000%.

THjs his is ridiculous that Apple TV 4 cannot stream 7.1 surround. I tried so many movies on iTunes and netlfix. Only plays in 2 channels, when I go to settings on Apple tv and click surround setting and take it off auto and select Dolby it plays in 5.1 surround even though it's a 7.1 movie.

Apple TV had this same problem before with Netflix and 5.1 audio and same thing now with 7.1. Only reason I bought this is because of 7.1. I'm returning it.

Its not my brand bew 2000k Yamaha receiver and nothing else. I leave my receiver in straight mode and it plays whatever codec it gets. It's funny because in auto surround mode on Apple TV it displays 7 speakers but plays 2 speakers. When I manually change it to Dolby surround on my Apple TV it will just play regular 5.1 Dolby digital and not the 7.1 Dolby digital plus.

MY old Apple TV works with 5.1 fine, my rocky 3 works with Dolby digital plus 7.1 when streaming Netflix. My blue ray plays all 7.1 discs perfectly. I repeat it is not my system it's the Apple tv4.

I Will be shocked if anyone has 7.1 speakers and their receiver displays Dolby digital plus and all seven speakers work. This is a joke. $200 for nothing.

Posted on Nov 3, 2015 1:50 PM

95 replies

Coluch

Level 1

12 points

Apr 6, 2016 12:45 AM in response to Steve Waite

This is already the case if you have things set correctly, according to Dolby. However, there are factors to consider. Check out Dolby's own info on their chip in the ATV4! http://developer.dolby.com/News/Dolby_Audio_Support_on_Apple_TV.aspx

Coluch

Level 1

12 points

Apr 6, 2016 12:46 AM in response to rookie8155

Apparently it always was with correct settings and equipment... check the link in my other response in this thread!

lkrupp

Level 6

16,851 points

Apr 6, 2016 6:20 AM in response to Coluch

Dolby’s developer document clarified the issue for me. While the ATV4 does indeed decode DD+ it doesn’t necessarily send the same format out of its HDMI port. People are expecting to see their AVRs display the DD+ indicator and that’s not the case here. The output shows up as multi-channel PCM on the typical AVR. Dobly also says the ATV4 output must be set to Auto for the 7.1 signal to be heard.

Thank you so much for finding and posting that Dobly developer document.

jvulto

Level 1

4 points

Apr 18, 2016 11:45 AM in response to lkrupp

Several movies applied in iTunes store, supposed to be 7.1, play only in 5.1. This is true for 'the Martian' and 'Bridge of Spies'. Mission impossible is streamed in 7.1. Only difference is that I bought the last movie and rented the other two but that should not make a difference?

Just received a refund through iTunes after mentioning this. I now put the question ' how come' since I specially bought the ATV4 to receive 7.1 movie content 😟

Franin

Level 1

4 points

May 16, 2016 9:31 AM in response to jvulto

i have the digital copy of SW Ep 7 ( Came with Blu Ray ), sometimes if I stream it from Apple servers it can take awhile but I get PCM 7.1. I decided instead to download it on my computer and share it. There is no issue streaming between my computer and AT4 but I only get PCM 5.1. Was I meant to enable something on iTunes that I missed in the audio to get 7.1?

Apple tv4 7.1 surround not workin