Iphone 5 stuck in boot loop
My iPhone got stuck in a boot loop. It's not jail broken you tube videos say to put it in did mode and restore when finished extracting the software it s says an unknown error occured. Help please
iPhone 5, iOS 9
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My iPhone got stuck in a boot loop. It's not jail broken you tube videos say to put it in did mode and restore when finished extracting the software it s says an unknown error occured. Help please
iPhone 5, iOS 9
Below you will find the troubleshooting steps suggested by Apple:
Check for hardware issues
Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Your device or computer might have a hardware issue that stops the update or restore from completing.
- Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
- Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
- Make sure that your security software and settings are allowing communication between your device and update servers.
- If you still see the error message when you update or restore, contact Apple support.
If you still see the error message, check for outdated or modified software.
Press Sleep/Wake and Home buttons and hold them for at least 10 seconds.
If this does not help, take a look these Apple Support articles:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
More info here: https://support.apple.com/en-us/HT201263
If these steps don't work, contact Apple and ask for help.
What is the error code?
Take a look at these articles:
Resolve iOS update and restore errors in iTunes - Apple Support
when i try to restore it says "unknown error occured". Now the apple logo shows for a couple of seconds then goes into recovery mode and happens everytime i try to turn it on
Error code: 21
ive recently had the screen replaced could that be the problem?
Nobody can tell you this for sure without examining the phone. Take it to the place where you got the screen replaced and ask for help.
Iphone 5 stuck in boot loop