I'm having more problems with this new ATV!!
Getting a message, "This content cannot be played because its format is not compatible with the Apple TV" when trying to play movies from the home library.
They played just fine with the previous model. ***.
Any suggestions?
Thanks.
No I don't agree it's a valid file, a point you clearly understand even if you are going to pretend not to, I suspected it wasn't and apparently Apple confirm this. I'm bemused at why you continue to defend this software, why would you even want to carry on using software written by people who don't adhere to standards. Poorly formatted media files are a real security risk, perhaps not in your limited circumstances, but would you be happy accepting a file that doesn't conform to standards from someone else.
No it means it plays it and that's all, it doesn't mean it conforms to standards, as I said before, not all criminals get caught.
It means it conforms to standards sufficiently for Apple, because every other piece of Apple software, and every other device accepts it as valid. At least until now. But if you look at the specs between the 3 and IV, it seems the issue likely with the last line, where they've significantly reduced their support for MPEG-4 encoding.
http://www.apple.com/tv/specs/
http://www.apple.com/shop/buy-tv/apple-tv-3rd-gen
The third bullet point for ATV 3 is for M-JPEG rather than MPEG-4. The MPEG-4 standard looks identical between ATV 3 and ATV 4 from those specs. It just reinforces the fact that there's something missing from tvOS right now in terms of how it recognizes the codecs vs. OS X/iOS/ATV 2-3.
Can't waste anymore time with you guys. I use quality software and don't have a problem, you can rant all you want, it's not suddenly going to start working for you. good day.
The point is that it suddenly stopped working...in tvOS. It works everywhere else, including within the "quality software" that you use yourself.
I know I'm a bit late to this thread, but Mr. Churchill, do you mean to tell me that a movie I downloaded legally using the authorization code included with my physical Blu-ray copy was somehow ripped using inferior software? Are you really telling me that Universal Pictures doesn't use "quality software"? Are you also telling me that Apple themselves is also using inferior software? I couldn't watch even the titles I downloaded from them. I got the same "This content cannot be played because its format is not compatible with Apple TV." message.
Readers may notice I'm referring to the problem I had, the same one as what was described by the other posters, in the past tense. I figured out what MY problem was. This isn't to say this is the answer for everyone here. Mr. Churchill, while you "wasted" your time with the guys in this thread, you failed to suggest the possibility that there might be another issue. For me it turned out to be network related.
I had my ATV4 plugged into a HomePlug powerline adapter. Due to the layout of my house, and spotty Wi-Fi coverage, I've previously depended on these in some rooms. In this case, the ATV4 was not getting the bandwidth it needed in order to play the files I had on my Mac mini in the other room. Instead of Apple writing code into tvOS to lead the user in this direction for troubleshooting, it apparently takes the "one message for all problems" approach.
I'm calling you out on this Mr. Churchill, because you have a "Level 10" status. I'm not suggesting that at Level 10 you should have all the answers, but I am suggesting that at that level, you should have a better attitude towards those of lower levels.
Always best that you at least think a little bit before you start pointing fingers, virtually nobody else has observed your problem.
ATV 4 won't play my movies that play on ATV 3
