You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Can't post from Macbook Pro with IOS 9.1 to HP Envy printer. Never had a problem before. Macbook telling me printer is not connected, yet everything on computer and printer indicates it is, including wi-fi connection. I eventually printed the material from iPhone with no problem.
MacBook Pro (Retina, 15-inch, Mid 2014), iOS 9.1
Have your tired:
Get help resolving printer issues on your Mac - Apple Support
What OSX version on the Mac?
Thanks. Figured it out. Computer was connected to some OTHER wi-fi not my own. All is better now. but thanks for replying.
Users with this complaint sometimes made "unrelated" changes that clobber their connection to the Printer.
Network problems:
• Changes to network configuration, especially replacing the Router with a new one (that move the network IP Addresses to a different range of local addresses).
• Having the Printer use a DHCP IP Address rather than the vastly-preferable Manually-assigned IP Address. When the Printer gets a new IP Address (which can happen form time-to-time) it cannot be reached because it is configured (on the Mac) for a fixed Address that it is no longer using.
Mac OS X problems:
• upgrading to new version of Mac OS X (especially to El Capitan) without re-creating the Printer so that it uses its latest Driver.
• configuring the Printer as the wrong type of Printer (default Bonjour ) rather than IP Printer using {HP Jetdirect Socket, Line Printer Daemon (LPD), Internet Printing Protoco (lPP) }
• general Mac OS X problems such as damaged install of Mac OS X
• Utilities or so-called "anti-Virus" that conflicts with proper operation of the Printer on your Mac.
Dumb (really dumb) printers:
• some printers are so dumb, they cannot even be discovered in the usual way, and require a manufacturer's configurator program to discover and "pre-Install" the Printer queue on your Mac.
Can you tell us more details of this non-printing problem?
EDIT: with your response, I guess I can add "Printer connected to neighboring unprotected Network" to the network problems list.
Can't print from Macbook Pro to HP Envy printer. Never had a problem before. Wifi is on. Copy DID print from iPhone.
