Java error message after El Capitan upgrade

Hi Lisa,

I'm still getting the same annoying message - all day long! Were you finally able to delete the message and if so may I know how to do this?

Thanks so much for your assistance and Happy 2017!

Madalene

madalene127.mg@gmail.com

Another thing you can try is to install Apple's legacy version of Java.

Lisa Manus wrote:

Is that not going to just give me an old version that is going to prompt an update? Leading to this same problem?

No. The Apple version isn't going to replace the Oracle version. There is some software that looks for the Apple version after an upgrade to El Capitan and that may be what's triggering the pop-up window.

Installing the legacy Java 6 runtime helped in my case

I too just upgraded to El Capitan and, when I try to open CS5, get the message "To open "Adobe Photoshop CS%" you need to install the legacy Java SE 6 runtime. Click "More Info..." to visit the legacy Java SE 6 download website".

When I click the button for "Download" there is a several-second pause then the message "An error occurred while processing your request. Reference #97.4d04503f.1447479404.3cf7615". I tried this three times with the same result.

I then used the link to download the app directly from Oracle, then used their feature to confirm it was installed. Even now when I try to open CS5 I'm back to the original ""To open "Adobe Photoshop CS%" you need to install the legacy Java SE 6 runtime...."

Did you click the link in my post for Apple's Java or some other link? I just tried the link I provided and it worked as it should. Oracle's Java didn't work because it's version 8 and Photoshop is looking for version 6.

Thanks,

Yes, I did use the link you posted (https://support.apple.com/kb/DL1572?locale=en_US).

I just tried it again in hopes there was a magic self-correct during the night, but I got another, "An error occurred...."

At the bottom of the link you posted is "Older versions may be found at: http://support.apple.com/kb/DL1829", I clicked on that and it led to "Java for OS X 2014-001"; I tried to download that version but again got, "An error occurred....".

I searched my hard drive for "Java for OS X", but all I got was a 2012 article about the Flashback trojan; the same if I drop the "X"

"Searching for "JavaScript script" I get:

• one instance of ConnectInstancesToESTK.js from 12/17/13

• two instances of Delivery_Notification_000438486.doc.js from 12/16/14

• four instances of Delivery_Notification_000351789.doc 2.js from 12/19/14

Thanks again for your help,

Phill

VOILA!!!!!

Java obviously heard you were on to its bad behavior because just now I wanted to use Photoshop, got the same "You need to install legacy 6 runtime...." and thought—what the heck, I'll try it again.

This time it worked and I attribute it to your intimidation of errant apps, thanks!

Did you try clicking on the link in my post for Apple's legacy version of Java and downloading and installing that version of Java? That will likely solve your annoying message.