My brand new iMac "Late 2015" is SO SLOW. Why?

I purchased an iMac 2.7GHz, 8GB RAM, 1TB HD back in June 2015 (a "late 2013" version it turned out). I just got a spinning wheel all the time. Apple was nice to talk to me twice, had me wipe the HD and reinstall a clean El Capitan to no avail. Then, they agreed it was unusually slow and gave me a brand new "late 2015" iMac.

Well, this new "late 2015" iMac doesn't seem to be much better. Everything is a class in patience. Even starting up System Preferences takes 30-45 seconds and a spinning wheel.

IS THIS FAMILIAR AND NORMAL FOR AN iMac?

I have two retina macbooks and 4 macbook airs, and none of them are this incredibly slow...in fact, I never think about waiting. Which is all I do with this iMac.

Is there a trick?

iMac, OS X El Capitan (10.11.1)

Posted on Nov 9, 2015 12:12 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 6, 2017 11:44 AM

You’re trying to use computer hardware/software resource intense graphics apps like Adobe CC and Quark Xpress on a low end, base model iMac.

There isn’t much you can do about your situation.


Here's the BIG issues with all, but the topped out, 2013-2015, slimline, 21 inch screen iMac.

The 2013-2015 slim profile 21 inch screen iMacs that Apple had offered are, IMSO, "downgrades" from the previous 2009 thru 2011 21 inch iMacs models.

The 2013-2015 slim profile, "slimline", 21 inch screen model iMac are, basically, sealed up, glued up, basic computing appliances, now, with only the "top of the line" with all the top options (top i7 CPU, 16 GBs of RAM, 256 or 512 SSD) being the only viable option to use as a standard to medium professional grade, work related, iMac with just enough power for professional and creative use.

There is nothing in the 2013-2015, 21 inch screen iMacs the is user upgradeable OR serviceable, any longer.


Slower laptop 5400 RPM hard drive/fusion drives, limited RAM (the 2010, 2011 i5 CPU models and higher could take up to 32 GBs of RAM).

These 2012-2015 slimline 21 inch screen iMacs are limited to just 16 GBs of RAM.


Slower 5400 RPM laptop standard/style hard drives are 33% slower than the equivalent storage size in a "desktop standard" 7200 RPM hard drive.

This means 33% slower read/writes to the drive, in addition to other system delays.


Also, like laptop models, these older 2013-2015, 21 inch screen iMacs no longer use dedicated, discreet and independent GPUs.

These older slimline 21 inch screen iMacs use the "so-called" integrated (soldered) Intel Iris ”Pro" GPUs, now!

Meaning that in any of the newer 21 inch screen model iMacs, if you get one with the max 16 GBs of RAM, a little bit to quite a bit of that installed RAM is being used for the GPU's VRAM!

Meaning that the GPUs in these newer 21 inch screen model iMacs is stealing away physical RAM, for use by the GPU, for the GPU's VRAM, that could be needed for any other possible RAM intensive tasks depending on the apps being used or what combination of apps is being used together.

The GPU will automatically steal whatever the amount of physical RAM the the GPU needs for any type GPU related task.


This would not be as big an issue if you could install more than 16 GBs (which there is no way to do this in these 2013-2015 , 21 inch screen iMacs as Apple has soldered every single component to the logic board).


The 2012-2015 baseline 21 inch screen iMac models only come with 8 GBs of RAM standard.

New versions of the Mac OS need a base MINIMUM RAM of 8 GBs, now.

So, 8 GBs of RAM is really not enough RAM to run both the OS AND any additional applications.

Especially the type of applications that are SERIOUS hardware resource intensive!


To get a better performing iMac, now, you would have to spend the money for all of the top end options for the new 21 inch screen model iMacs to ensure better longevity and "futureproofing"


OR


You would really have to graduate up to the more expensive 27 inch screen iMacs that still have 7200 RPM hard drives/fusion drives, independent GPUs and user installable/upgradeable RAM.



I am NOT a big fan of these 2013-2015, 21 inch screen iMac models, at all!

Other than a top shelf version 21 inch screen model, the other 21 inch screen model options are like a Mac Mini with a screen, now, or like a laptop/desktop hybrid, sealed up appliance.



This is the only way to make these newer slimline, 21 inch screen iMacs faster.


To greatly improve the speed and performance of your 2013, 21 inch screen iMac, you are going to have to spend some significant more cash for this to happen.



My solution is to go the less difficult plug and play (somewhat) route.

Purchase an externally enclosed USB 3.0 or Thunderbolt connected large capacity SSD.

Format the SSD for Mac OS extended (journaled) with GUID partition scheme and then purchase data cloning software, like Bombich Software's CarbonCopyCloner or Shirt Pocket's SuperDuper to make a bootable clone of your current system to the SSD and boot and run your iMac, exclusively from the externally connected and enclosed SSD.

Your iMac will run A WHOLE LOT FASTER from an externally connected and enclosed SSD!

You can either opt to use your internal iMac's hard drive to just store data OR purchase, yet, another external USB 3.0 or Thunderbolt connected 7200 RPM mechanically spinning hard drive to use as your primary data storage and data backup.

If you are from the U.S., here is a good Mac/Apple source for external SSDs and standard 7200 RPM hard drives here.


https://eshop.macsales.com/shop/external-storage


You can call them to speak with a sales/technical rep or contact by email


RAM and GPU are still problematic in these 2013-2015, 21 inch screen iMacs, though.

There is nothing to be done with that!


You SHOULD BE running Photoshop alone with no other background apps running, when working exclusively and extensively with Photoshop.

You maybe able to run InDesign and Illustrator together (assuming that the file sizes in InDesign/Illustrator are unusually large) and if using Quark Xpress, you need to be just running one page layout app at a time with Adobe Illustrator

With only 8 GBs of RAM and with the iMac and the Mac OS using your iMac's available RAM, you really need to be using only one graphics app at a time when working exclusively in one of these graphics/drawing/photo/painting apps.


You’re iMac simply is underpowered for what you are using it for. Plain and simple.



Good Luck!

99 replies

Dec 11, 2016 7:42 AM in response to Denmarkujin

Hi everyone. I have also have a late 2015 iMac iCore 5, 2.8 Ghz, 8GB RAM, 1TB intel iris 6200 running very slow at some tasks but the really annoying one is the slow boot up.


Check my EterCheck

Thanks for everything.


EtreCheck version: 3.1.5 (343)

Report generated 2016-12-11 10:37:23

Download EtreCheck from https://etrecheck.com

Runtime 2:27

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

iMac (21.5-inch, Late 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac16,2

1 2.8 GHz Intel Core i5 (i5-5575R) CPU: 4-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1867 MHz ok

BANK 1/DIMM0

4 GB DDR3 1867 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac


Video Information:

Intel Iris Pro Graphics 6200

iMac 1920 x 1080


System Software:

macOS Sierra 10.12.1 (16B2555) - Time since boot: less than an hour


Disk Information:

APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / [Startup]: 999.35 GB (947.25 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information:

Broadcom Corp. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Extensions

[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-12-04) [Support]


/System/Library/Extensions

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.17-5 - SDK 10.11 - 2016-12-04) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 171 Apple tasks

[running] 93 Apple tasks


System Launch Daemons:

[not loaded] 43 Apple tasks

[loaded] 162 Apple tasks

[running] 96 Apple tasks

[killed] 2 Apple tasks

2 processes killed due to insufficient RAM


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-10-05) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-12-04) [Support]

[running] com.extensis.FMCore.plist (2016-08-12) [Support]

[running] com.wacom.wacomtablet.plist (2015-11-03) [Support]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (2016-12-04) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-12-04) [Support]

[loaded] com.adobe.SwitchBoard.plist (2016-10-05) [Support]

[loaded] com.adobe.fpsaud.plist (2016-10-25) [Support]

[loaded] com.github.IngmarStein.Monolingual.Helper.plist (2016-10-04) [Support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-12-11) [Support]

[running] com.wacom.TabletHelper.plist (2016-08-15) [Support]

[loaded] com.wacom.displayhelper.plist (2016-10-19)


User Launch Agents:

[loaded] com.google.keystone.agent.plist (2016-10-10) [Support]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-12-11)

[running] com.spotify.webhelper.plist (2016-12-10) [Support]


User Login Items:

CleanMyMac 3 Menu Application (2016-12-01)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

com.adobe.SwitchBoard.monitor.plist MachInit

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

Mach Init items are deprecated


Internet Plug-ins:

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2016-10-04) [Support]

FlashPlayer-10.6: 23.0.0.207 - SDK 10.9 (2016-12-11) [Support]

QuickTime Plugin: 7.7.3 (2016-10-25)

Flash Player: 23.0.0.207 - SDK 10.9 (2016-12-11) [Support]

SharePointBrowserPlugin: 14.3.0 - SDK 10.6 (2016-10-04) [Support]

PepperFlashPlayer: 23.0.0.207 - SDK 10.9 (2016-12-11) [Support]

MeetingJoinPlugin: Unknown - SDK 10.6 (2016-10-04) [Support]

JavaAppletPlugin: 15.0.1 - SDK 10.7 (2016-08-12) Check version


3rd Party Preference Panes:

Flash Player (2016-10-25) [Support]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

12% iTunesCacheExtension

8% Safari

6% MailCacheDelete

6% CacheDeleteExtension

5% com.apple.WebKit.WebContent(4)


Top Processes by Memory:

983 MB mdworker(33)

795 MB com.apple.WebKit.WebContent(4)

785 MB kernel_task

352 MB MTLCompilerService(12)

287 MB mds_stores


Virtual Memory Information:

4.18 GB Available RAM

182 MB Free RAM

3.82 GB Used RAM

4.00 GB Cached files

16 MB Swap Used


Diagnostics Information:

Dec 11, 2016, 10:28:08 AM ~/Library/Logs/DiagnosticReports/DiskSpaceEfficiency_2016-12-11-102808_[redacte d].crash

/Applications/iBooks.app/Contents/PlugIns/DiskSpaceEfficiency.appex/Contents/Ma cOS/DiskSpaceEfficiency

Dec 11, 2016, 10:15:23 AM ~/Library/Logs/DiagnosticReports/DiskSpaceEfficiency_2016-12-11-101523_[redacte d].crash

Dec 11, 2016, 10:06:49 AM Self test - passed

Dec 11, 2016 8:09 AM in response to dedavilac

Completely uninstall CleanMyMac3 (hopefully haven't used this) and NEVER, EVER install and use this ever, again!


https://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac- 3


DO NOT USE ANY SO CALLED APPS CLAIMING TO "CLEAN", "OPTIMIZE" OR "SPEED UP" YOUR MAC!!!! EVER!!!!

Apps like MacKeeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac, MacCleanse, Memory Clean, etc. or anything like these apps, installed on your Mac, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.

Plus, these type of apps aren't really necessary.

They really aren't.

The are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac.

Their potential of causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.

These types of "cleaning" Applications are useless and really scams to rob newbie and novice Mac users of their hard earned cash for a poorly coded/developed application that will cause a LOT more harm than the good the developer of these apps claim/portends the apps will do.

Plus, the software companies that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.

It is best to never, EVER download and install these types of apps.

The risk to your system and data is too great a risk!

Also, if only running OS X, never install any kind of Antivirus Software!

Antivirus software is NOT needed if the Mac you are running is only running OS X. Antivirus apps interfere with normal performance and operation of a Mac because they program too many controls (program extensions) into the main OS X system software impacting/impeding general performance of a Mac.


Here are some of my tidbits of advice on how to avoid viruses in the future, if you encounter a virus, again.

Some anti-virus solutions can slow down your Mac, but to be honest, the best anit-virus app is you, the user and your brain.


Don't visit questionable websites or website you are unsure about.

Don't use Torrents or engage in "Torrenting"

Don't install pirated software or software downloaded from a questionable or unknown websites or untrutsted sources.

Java is still a vulnerability concern, if you do not need it, don't use it.

Use a browser filter and pop-up blocker

Don't open email attachments from email addresses that you do not recognize.

Install security updates when they become available

Educate yourself as to what threats are common and active.

In effect, use your own brain as the antivirus filter.

Follow that advise and in MOST cases, you will be fine and won't risk your Mac to potential Trojans, malware or viruses.


If you feel you need some baseline virus protection that is minimally invasive on the Mac OS X system, purchase and install


ClamXAV


http://www.clamxav.com/

Good Luck!

Dec 11, 2016 8:34 AM in response to dedavilac

Another reason your 21 inch screen iMac is slow is you purchased a low end, base model iMac that you cannot ever install any additional RAM and has a woefully slower, laptop computer standard 5400 RPM mechanical hard drive, instead of the desktop computer standard 7200 RPM spinning mechanical hard drive, which is about 33% slower read/write speed drive!

That iMac will never be fast with that configuration

If you want to see any type of performancd boost, I would purchase a SSD (Soilid State "fash memory" Drive) in a Thunderbolt or USB-3.0 enclosure, format the drive, clone your entire Mac system, using Bombich software CarbonCopyCloner or Shirt Pocket's SuperDuper, to this new, externally conhected SSD drive and then boot and operate your iMac from this external SSD drive.

You will see much better performance from your 21 inch screen iMac using the external SSD.

Also, if funds allow, purchase another drive, either another SSD in a Thunderbolt or USB-3.0 enclosure or a cheaper standard mechanical spinning hard drive for data backups in case of drive failure or some sort of system corruption, where a bootable backup drive operating system is needed.


Mac SSD options found here.


https://eshop.macsales.com/shop/Thunderbolt/


Good Luck!

Dec 11, 2016 8:35 AM in response to MichelPM

Thanks Michel. I really appreciate this advice. I install this app (CMM3) only to try it today, December 11th. I have this iMac around a year or so. I think the iMac is slow but not that slow. I also have a MBP from late-2013 and the performance in that machine is better, smoother and without lags at the start boot up. Anyway, I already uninstall CleanMyMac3 and I'll never use it again.

Dec 11, 2016 8:45 AM in response to MichelPM

Thanks for the recommendations. I really was hoping that the problem of the slow performance was another thing. Anyway, I was asumming that this internal HDD was unable to take it off and change it.. so... with that said, I really don't want to mess around with external SSD(s) besides the one i have in the iMac.


But, if the problem is the slow low-end HHD in this machine, I feel relief at the same time. It's not an user-problem, it's more the decisions in Apple within this machine model.

Dec 11, 2016 9:06 AM in response to dedavilac

It is actually a bunch of things.

Apple treats the smaller, 21 inch screen iMacs, now, like a Mac Mini with a bulit-in screen.

The Mac Mini has never been a powerful Mac. More of introductory Mac to those who have never used one and the new Mac user already has a screen, keyboard and mouse/trackpad/ball.

The top of the line Mac Mini comes so close to that of a baseline model iMac that it's just a slightly better decision to go with an iMac that already has a built-in screen.


The smaller screen iMacs are treated like a sealed up, glued up computing home appliance, now!


Your 21 inch screen iMac also has a integrated, instead of an independent, discreet GPU module/chip meaning that some of the physical 8 GBs of installed RAM gets shared with your iMac's GPU, meaning that the installed RAM will never be just used for other computing resource hungry tasks.

Your iMac's GPU, when needed for any GPU tasks, will always be taking away vital RAM for the GPU to use.

Leaving your system with always less than 8 GBs of RAM.

So your iMac is always going to feel slow and laggy at times and this may get worse and not better over time.

The 27 inch screen model iMacs are the only iMacs, currently left, with upgradable RAM, 7200 RPM desktop standard hard drives, independent GPUs that have its own built-in VRAM (1, 2 and 4 GBs of VRAM).

Dec 11, 2016 9:34 AM in response to dedavilac

Not really.

Newer versions of OS X really need the full base minimum 8 GBs of RAM and more RAM is always better for running apps that need additional RAM.

At least your iMac has a quad core i5 CPU, instead of the low end dual core i5 (which I question why this is even called an i5 CPU. Up to this point, all i5 and i7 CPUs are all quad core CPUs. How did Intel/Apple end up with an i5 CPU that is only a dual core CPU?)

Data read/write speeds would increase big time with running your iMac off an external SSD, as I previously suggested.

Other than this, if you start noticing serious slowdowns, sell your iMac for a better, faster Mac would be in order.


What do you do on this Mac, now?


If you plan on using this iMac in the future for any heavy graphics work, heavy image editing/processing work or video work, all of that is going to be a disappointment on your current iMac.

Dec 11, 2016 9:38 AM in response to MichelPM

I'll stay with this iMac for a while. I'm a graphic designer and I don't really use heavy Adobe apps. I mean, I only use Illustrator, Photoshop and InDesign in the CS6 versions⚠. Besides that, I always use OSX native applications like Numbers, Pages and so on... trying not to install anything but apple-made.


Adding to this, I have a MPB. Maybe in a couple of months I'd sell this iMac in order to buy a 27 inch one.

Dec 11, 2016 10:24 AM in response to dedavilac

Not good!

Adobe apps ARE SERIOUSLY resource and GPU intensive applications!

You can get away with running InDesign and Illustrator together, maybe, with no other background running apps!

I would, definitely, run Photoshop alone without any other running apps in the background!

Photoshop is THE worst resource hog offender!

Plus, I would still purchase, at least for now, another external standard hard drive for backups and you can use this external hard drive as an additional scratch disk location for Photoshop data/image processing.


What you should've done, if you were going to stay with using 21 inch screen iMac models was to get the balls out, top of the line, 4K, 21 inch screen iMac with the fastest i7 quad core, hyperthreading option, 16 GBs of RAM with an interna 512 GBl SSD and order a large storage capacity external USB 3.0 7200 RPM hard drive for both a back up drive and for storing your projects, images, music/iTunes library to.

That would have given a 21 inch screen iMac that would've been just dandy for Graphics, image editing, digital painting/ drawing/sketching work and some light to medium video work.

The SSD would be very fast and be built-in, the extra RAM would give you more leeway with the integrated GPU, the much faster i7 would, also, be of great benefit and this configuration could have lasted you for many, less frustrating, happy, happy years!

If you didn't want to go a lot more expensive for a 27 inch screen iMac!



You could wait it out to see if Apple comes out with new desktop Macs in the Spring and sell the iMac you currently have for what may be an improvement in future models coming.

Whatever comes, don't settle for a baseline model for what you are doing!

Currently, all desktop Mac models are using 3-4 year old technology.


Good Luck to you!

Dec 11, 2016 10:31 AM in response to dedavilac

Your applications are not just limited to the Mac App Store.

That is what Apple wants you to think.

Plenty of great, really great and good apps from third party developers who don't want to to use Apple's Mac App Store or pay Apple their high percentage royalty.

Case and point, the cloning apps I alluded to earlier is only two examples.

I use Corel Painter and Autodesk SketchBook Pro on my iMac.

You can't get these from the Mac App Store.

There are many other apps outside of the Mac App Store.

Don't limit yourself just to the Mac App Store.


Good Luck to you!

Dec 11, 2016 10:43 AM in response to dedavilac

Yeah,

This is what I am talking about!

THAT configuration would be just fine for what you are doing!

I will still factor in an additional USB 3.0 or Thunderbolt, 7200 RPM external hard drive for storage and backups!

But yeah, that iMac would definitely work out a LOT better for what you are doing!

You still need to be running Photoshop alone on its own.

I have an older iMac running Adobe CS4 with a 3.1Ghz Dual Core CPU, an independent, but low VRAM (256 MB) GPU with 16 GBs of RAM and I always run Photshop on its own for maximum Photoshop performance!


Good Luck!

Dec 11, 2016 3:20 PM in response to MichelPM

Can you help by taking a quick look at this. My iMac 27" Late 2015 is runing really slow and laggy.
I know I don't have the sufficient RAM (Getting 16 GB of Hyper X RAM tomorrow)

I have run Etrecheck. I removed the adware. But is there anything else about this report that I should worry about?
I am using Lightroom, Photoshop and occasionally iMovie for editing.


EtreCheck version: 3.1.5 (343)

Report generated 2016-12-12 00:04:22

Download EtreCheck from https://etrecheck.com

Runtime 3:10

Performance: Good


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.


Problem: Beachballing

Description:

Slow response. Apps crash. And overall laggy preformance


Hardware Information:

iMac (Retina 5K, 27-inch, Late 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac17,1

1 3,2 GHz Intel Core i5 (i5-6500) CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1867 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM0

4 GB DDR3 1867 MHz ok

BANK 1/DIMM1

Empty

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac


Video Information:

AMD Radeon R9 M390 - VRAM: 2048 MB

iMac 5120 x 2880


System Software:

macOS Sierra 10.12.1 (16B2555) - Time since boot: about 5 hours


Disk Information:

APPLE HDD ST1000DM003 disk1 : (1 TB) (Rotational)

[Show SMART report]

EFI (disk1s1) <not mounted> : 210 MB

Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk2) / [Startup]: 1.02 TB (196.38 GB free)

Core Storage: disk0s2 23.55 GB Online

Core Storage: disk1s2 999.35 GB Online


APPLE SSD AP0032H disk0 : (24 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 315 MB

Boot OS X (disk0s3) <not mounted> : 134 MB

Macintosh HD (disk2) / [Startup]: 1.02 TB (196.38 GB free)

Core Storage: disk0s2 23.55 GB Online

Core Storage: disk1s2 999.35 GB Online


USB Information:

Western Digital Elements 107C

Broadcom Corp. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Anywhere


Adware:

~/Library/LaunchAgents/com.bittorrent.uTorrent.plist

~/Library/LaunchAgents/com.spigot.ApplicationManager.plist.eset

2 adware files found. [Remove]


Kernel Extensions:

/Applications/ESET Cyber Security Pro.app

[loaded] com.eset.kext.esets-kac (6.3.70 - SDK 10.6 - 2016-09-23) [Support]

[not loaded] com.eset.kext.esets-mac (6.3.70 - SDK 10.6 - 2016-09-23) [Support]

[loaded] com.eset.kext.esets-pfw (6.3.70 - SDK 10.6 - 2016-09-23) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 161 Apple tasks

[running] 85 Apple tasks

[killed] 18 Apple tasks

18 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 43 Apple tasks

[loaded] 158 Apple tasks

[running] 88 Apple tasks

[killed] 14 Apple tasks

14 processes killed due to insufficient RAM


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-11-19) [Support]

[running] com.adobe.AdobeCreativeCloud.plist (2016-10-29) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2016-11-09) [Support]

[loaded] org.macosforge.xquartz.startx.plist (2016-05-05) [Support]


Launch Daemons:

[running] com.adobe.adobeupdatedaemon.plist (2016-10-29) [Support]

[running] com.adobe.agsservice.plist (2016-10-23) [Support]

[loaded] com.adobe.fpsaud.plist (2016-10-26) [Support]

[running] com.eset.esets_daemon.plist (2016-09-23) [Support]

[loaded] com.microsoft.autoupdate.helper.plist (2016-11-16) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2016-06-11) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2016-09-23) [Support]

[loaded] org.macosforge.xquartz.privileged_startx.plist (2016-05-05) [Support]


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist (2016-08-29) [Support]

[loaded] com.bittorrent.uTorrent.plist (2016-09-14) Adware! [Remove]

/usr/bin/open

[not loaded] com.spigot.ApplicationManager.plist.eset (2016-07-31) Adware! [Remove]

[running] com.spotify.webhelper.plist (2016-12-11) [Support]

[not loaded] org.hola.vpn.plist (2016-09-14)


User Login Items:

iTunesHelper Application (2016-11-03)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Spotify Application Hidden

(/Applications/Spotify.app)

uTorrent Application

(/Applications/uTorrent.app)

ESET Cyber Security Pro Application

(/Applications/ESET Cyber Security Pro.app)


Internet Plug-ins:

FlashPlayer-10.6: 23.0.0.207 - SDK 10.9 (2016-11-08) [Support]

Flash Player: 23.0.0.207 - SDK 10.9 (2016-11-08) [Support]

QuickTime Plugin: 7.7.3 (2016-11-05)

JavaAppletPlugin: Java 8 Update 111 build 14 (2016-12-11) Check version

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-29) [Support]


3rd Party Preference Panes:

Flash Player (2016-10-26) [Support]

Java (2016-11-09) [Support]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

6% WindowServer

4% com.apple.WebKit.WebContent(4)

3% kernel_task

3% Safari

2% fontd


Top Processes by Memory:

1.14 GB kernel_task

655 MB com.apple.WebKit.WebContent(4)

508 MB Finder

279 MB Spotify Helper(2)

262 MB mdworker(11)


Virtual Memory Information:

2.35 GB Available RAM

175 MB Free RAM

5.65 GB Used RAM

2.18 GB Cached files

2.27 GB Swap Used


Diagnostics Information:

Dec 11, 2016, 11:35:10 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2017_2016-12-11-233510_[redacted].hang

/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/MacOS/Adobe Photoshop CC 2017

Dec 11, 2016, 11:28:16 PM ~/Library/Logs/DiagnosticReports/CEPHtmlEngine Helper_2016-12-11-232816_[redacted].crash

/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/MacOS/CEPHtmlEngine.app/Contents/frameworks/CEPHtmlEngine Helper.app/Contents/MacOS/CEPHtmlEngine Helper

Dec 11, 2016, 09:08:19 PM ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-12-11-210819_[redacted].cra sh

com.adobe.cep.CEPHtmlEngine - /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/MacOS/CEPHtmlEngine.app/Contents/MacOS/CEPHtmlEngine

Dec 11, 2016, 09:06:49 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2017_2016-12-11-210649_[redacted].cpu_resource.diag [Details]

Dec 11, 2016, 06:15:32 PM Self test - passed

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My brand new iMac "Late 2015" is SO SLOW. Why?

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