9.1 Problems? Can't use music? Can't download/update apps? GameCenter broken? Look here
I originally posted in Apple Music's support section because that was my main gripe. However, due to a relatively small number of replies and views I will move it here (it's more of a 'general' problem anyways).
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~~~MY ORIGINAL POST (slightly edited)~~~~
128GB iPhone 6 running iOS 9.1
I am currently at the apple store with a Genius Bar employee.
Problems: Since updating to 9.1 I can't update/download any apps, apple music no longer works at all or allows me to view my Apple ID from the options in the app, GameCenter and any apps that require it (such as Clash of Clans or Boom Beach) no longer work, they freeze upon opening and crash, can't open email links, intermittent issues with cellular data, Touch ID will not work, screens overlap, the list goes on...
TRIED: soft reset, hard reset, restore (through phone settings and iTunes), restore from iCloud, setup as new, heres the big one - REPLACED THE PHONE at apple's genius bar with another 9.1 iPhone 6.
Called Express Lane and have a very confused senior tech support guy on the phone who has no clue what is happening.
((my apple id was checked and is fully functional, no pending transactions or otherwise))
all attempts to fix, including replacing the phone, have failed and I'm still having issues. Now, I'm upgrading my new phone to iOS 9.2 beta to see if that helps, I'll report back, but, is anyone else having this issue? Have you managed to fix it?
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My case was then escalated to Apple Engineering (this was Friday 11/6). Over the weekend I began looking through the forums and found several other threads that were having the same/similar issues and hadn't found a fix. I still haven't heard back from Apple Engineering, but I have found a WORKAROUND for the issue with a bit of help from a particular member of these forums.
Okay, so here's what I've done:
Restored phone, setup as new, did not log in to iCloud, I DID LOG IN TO iTUNES & APP STORE. All problems are present.
Then:
1: Restore, setup as new, DO NOT LOG INTO ANYTHING
2: Go to Settings>iCloud>Login
3: Add my gmail account
4: Attempt to open email link; WORKS
5: Open Game Center; WORKS
6: Open Music>Account>Login
7: MUSIC NOW WORKS
8: Go to Settings>App & iTunes store> for some reason after loading the page my iTunes account is already logged in, even though I never did it. Maybe when I logged into the Music app it also logged me into the App & iTunes store?
9: Everything's broken again except for Music still works for some reason
Then #2:
1. Restore, setup as new, click "use different accounts for iCloud and iTunes
2. Use my account for iCloud and wife's for App & iTunes store
3. Open Game Center; WORKS
4. Login to Gmail account, attempt to open link; WORKS
5. Open Apple Music; WORKS (but it is my wife's information/likes/dislikes/playlists/etc)
6. Open App Store, download app (clash of clans in this case); WORKS
7. open clash of clans; WORKS
8. setup Touch ID; WORKS
Everything works fine on my phone now using my wife's info for the App & iTunes store. If I log into it myself then all my problems immediately come back.
Hope this helps someone else
iPhone 6, iOS 9.1, 128GB