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iPhone charging port repair and replacement options

my less than year old iphone 6 has issues charging. it seems that even with brand new lightning charger cables, it would not charge unless i fiddle with it and look for the exact position in which it does charge. So very unreliable and something is clearly wrong with the port. WHat is the easiest way to get the port replaced?

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Posted on Nov 13, 2015 8:33 AM

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Posted on Jan 3, 2017 11:52 AM

The final answer selected I believe is correct. But, some of the suggestions here to clean your port goes completely against Apple's recommendations. One problem Apple suggests is caused by using third party chords to charge your phone. If something as simple as that can cause your port to go bad, why would anyone would want to stick a soft wire, paper clip, or tac into their port to clean it? I've never had a problem with charging any of my Apple devices. But, even if its merely dust or crud buildup, there is a fundamental flaw in the Lightning port design. Apple needs to correct this. Apple is avoiding at all cost a major recall. Look at all the chatrooms, thousands if not millions of Apple owners are running into this problem.

57 replies

Sep 16, 2017 10:55 AM in response to nymac123

I thought I needed to replace my re-charging port because the charger cord only worked when the phone was positioned properly. However a kindly service technician recommended that I use an X-Acto blade to extract any lint that the charging cord had compressed into the port. There was a significant amount of lint in my port, which kept the cord from seating properly. A word of caution: try to stay down the center of the port as there are pins on both walls. not trying to scare anyone off, but just don't scrape the walls with the blade

The bottom of the port is a white if you put it under direct light. If you are seeing gray, you have accumulated lint.

I hope somebody finds this helpful.

Dec 19, 2017 8:22 PM in response to Gujetee22

I had the same problem last night so I took it to the Genius Bar this afternoon where they determined the port was corroded and non replaceable. Because the phone isn't covered by AppleCare they offered to swap it for another 6s at a cost of $300.


This was a bit of a surprised since I've always kept it in a case since I bought it two years ago and I don't expose it to any kind of extreme weather.


I was just about to order a new phone when I found this thread, so I cleaned it some more with a swab, then a match, and finally a toothpick even though I couldn't see any visible dust. What did I have to lose? When I plugged the charger into an outlet it started up.


If at first you don't succeed try try.....


Thanks everyone for this thread. You all just saved me nearly $800.

Dec 27, 2017 3:00 AM in response to rodrigogua

I had the same issue with my iPhone 6s wasn’t charging properly unless I fiddle with it or hold it in a certain position but after reading this thread I used a safety pin to clean out debris in the lightening port and it’s working perfectly now. I think all the dust must have accumulated as I put my phone in my jeans / trouser pocket!!

Feb 10, 2018 11:12 AM in response to rahmelfrommattapan

Thanks for the information. Took me a couple of minutes using the stalk off a ladies earring.

It’s really amazing. All the cables I’ve thrown away, the hours of frustration. I can’t believe how simple the remedy was.

Thank you to all who posted. Posting isn’t my scene but this revelation made me let others know how to sort out the problem. Tell a friend !


Thanks again

Feb 18, 2018 9:01 AM in response to tonymaverick

I have to say that this post is the BEST find of the day and totally made my day!! I have been living with this issue for over a month now, but after removing several dust bunnies I can keep my phone charging even while moving it around, rotating it, and flipping it over! I bet bringing it to a Genius bar would have resulted in recommendation to purchase latest iPhone... Best money saving tip of the year thus far!! Thanks Tony!!

Apr 2, 2018 10:28 AM in response to grubby2day

I just experienced this exact problem and my 6S is under 3 years old: I had to coax the cable at weird angles and pressure to even charge; the vibration from notifications would offset the charging! I just cleaned out my port with a paperclip and it's now charging perfectly. I can actual;y use my phone while it charges, LOL.


Also: it's INSANE how many dust bunnies and lint fell out of that port! Keep them clean 🙂

Nov 20, 2015 7:18 PM in response to nymac123

I had this problem a few hours ago. Went to an apple istore and advised to have it repaired. I hesitated a bit because I want to know what really is the problem. I tried the pin which you use to remove or open the SIM slot to slowly and gently clean it out and lo and behold my 11 month old Iphone 6 plus is clogged with some very small but a bit noticeable debris which I never thought would be there as I am so careful and protective of this gadget. Dust or whatever must have accumulated despite my efforts. It is now charging as we speak. But what works for me might not be an option that's best for others. Just saying...

Apr 19, 2016 11:44 AM in response to nymac123

This is awesome! I was about to take my iPhone 6 to the repair center. Tried the "remove dust using safety pin" technique, and it worked beautifully.


I was struggling with the charging port for weeks, pushing the cord in a specific angle, bending the cable until it starts charging, and then placing a dictionary on the cable to keep it in position 🙂


Cheers!

Jun 3, 2016 9:26 AM in response to sunilbk7

I was in the exact same situation. Was literally about to take it in to a repair center, $89.99, read the post, attempted to clean out the port and was amazed at how much lint and dust I was able to gently coax out. Plugged it in newly clean and it began charging immediately. No more rubber bands to hold the cord at the exact right angle. Thank you!

Jun 16, 2016 6:20 PM in response to nymac123

My son and I both have Iphone 6 and both started having the same charging problems around the same time. Had to wiggle the charger to just the right spot to get it to charge, and then could not move it...even the vibrate would stop it from charging. I thought it was a factory defect. Found this forum & cleaned out the port with a thumb-tack....FIXED!


Thanks!

Aug 3, 2016 4:57 PM in response to nymac123

Guys and girls! You HAVE to clean your phone out! I have been fidgeting my charger around for days and questioning my ihome, bed, and car chargers and have thought they were all broken. I'd tried all the ticks like using airplane mode and restarting your phone etc.


Again, you HAVE to clean your phone out with a tack, paper clip, etc. I am in disbelief/disgusted of how much dust came out of the different orifices of my phone. It would amount to probably cover a quarter if I included the headphone and speaker holes. I created one of these accounts for the sole purpose of helping/saving other iPhone folk from being forced to buy a new battery or phone etc. Thanks again to the other commenters on this thread.

iPhone charging port repair and replacement options

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