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Hi, since i am using el capitan 10.11.1 with Aperture 3.6 using the crop tool, my photos get an unwanted thin black linearound the photo at the bottom and/or right side of the photo.
i thought it was a similar problem as the colour in onscreen proofing mode and that it would not be visible in print. but the line shows on the print too.
what should i do? HELP
lilian
iMac (27-inch, Late 2013), OS X El Capitan (10.11.1), fusion drive
btw, it is not always happening, not with certain presets... i see no logic at all. when i perform the same adjustments to different photos, some will have a thin black border at either side of the photo or non at all?!
i saw a similar problem was mentionned in 2011 but that was preset related...
This may be related to another problem that has been reported here a few months ago - that the the brushes will not workprecisely and thethe position of the appiied effect were a few pixels off.
Re: Repair/Clone brushing broken under El Capitan
Have you tested with a new Aperture library, created for testing, to see if the problem only occurs in your current library or is independent of the library?
thank you so much for sending me this feedback- i tried a couple of adjustments and you are right, it happens when i apply brush in burn and brush in dodge... by themselves it does not happen. i read the post but not sure how to solve the problem. what could i do?
I have not seen a solution and I cannot reproduce the problem.
You'll have to do some trouble shooting to find out if the problem is particular to your system or a bug.
Post back with the test results - before we know, if it is system wide, library specific, or user account specific it is hard to suggest something.
*happens in new library,
*happens in guest account
*might be caused by my old Bamboo One and can not find a new driver for this specific model in combination with os 10.11.1
but happens also when not using the bamboo one
happens with new driver for 10.10.
Since it is system wide and not restricted to your user account, try to reinstall the system by booting into the Recovery partition. This will restore all parts of the system, not just the parts installed by the El Cap upgrade.
Make a current backup before you try that, if you do not have a current backup.
To restore the system from Recovery see this link: OS X: About OS X Recovery
but happens also when not using the bamboo one
The problem with incompatible software is, that they can be causing trouble, even when they are not used. Some software installs system extensions, replacing or deactivating the new system extensions needed by the system, and that can cause other applications to crash or behave strangely.
hi Léonie, I went through all the steps and restored from recovery but in both my normal and my test library the photos act the same; when I apply burn and/or dodge, the black lines appear.
before doing the recovery i removed wacom software and have not installed it back yet.
i am really worried now...
any other suggestions? your help is much appreciated!
Download and run Etrecheck: A download link is here: http://www.etresoft.com/etrecheck
This tool will make an inventory of your Mac. You can see, which extensions you have installed. Perhaps one of them will help you remember, which software you installed last.
I don't see this problem, so I cannot test it unfortunately.
is it ok if i send you the result? i am afraid i do not entirely understand what it is i am able to read from the list... apart from the warning that
states:
Startup Items: (What does this mean?)
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete in OS X Yosemite
Did you have Viveza 2 installed?
ProTec6 has been installed by Viveza, afaik. A startup item, that is calling home to check the licensing status of the software. These items do not work in El Capitan, but I do not know, if they will do any harm.
If there are more dubious items in the list, ask in the El Capitan Forum for help (see this link: Apple — OS X El Capitan). In this forum are our system experts. They are more experienced than I am to identify potentially dangerous system extensions and to help to uninstall them.
Is Aperture showing for you on the Purchases tab of the App Store? Then it would be worth a try to reinstall Aperture.
You can only reinstall, if Aperture is showing in your Purchase History.
just to be sure I checked if i have viveza and i do not have it. didn't even know what it is...
another red item in etrecheck is mail:
Top Processes by CPU: (What does this mean?)
86% Mail
34% WindowServer
21% com.apple.WebKit.Databases
20% mds_stores
20% Finder
hoe do i recognize dubiuos items? should i send you the whole list from etrecheck?
after reinstalling Aperture a white line on an edge of the photo appears when performing dodge, a black line with burn...
unwanted black line after crop on bottom and right side of photo
