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Hi, since i am using el capitan 10.11.1 with Aperture 3.6 using the crop tool, my photos get an unwanted thin black linearound the photo at the bottom and/or right side of the photo.
i thought it was a similar problem as the colour in onscreen proofing mode and that it would not be visible in print. but the line shows on the print too.
what should i do? HELP
lilian
iMac (27-inch, Late 2013), OS X El Capitan (10.11.1), fusion drive
I cannot post my email here, so you could send me the report, but you can paste the report into your next post. Edit out the things you do not want to publish.
ok, but what kind of things are sensitive and not for publishing?
Have you clicked the "About these results" button in Etrecheck? It explains what is listed there. http://www.etresoft.com/etrecheck_story
the items are generally safe to post, but perhaps you are using software that you would not want to see announced publicly?
EtreCheck version: 2.6.3 (223)
Report generated 15/11/15 07:35
Runtime 1:27
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
iMac (27-inch, Late 2013)
[Click for Technical Specifications]
iMac - model: iMac14,2
1 3,2 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: (What does this mean?)
NVIDIA GeForce GT 755M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: (What does this mean?)
OS X El Capitan 10.11.1 (15B42) - Time since boot: less than an hour
Disk Information: (What does this mean?)
APPLE SSD SD0128F disk0 : (121,33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / : 1.11 TB (394.48 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
APPLE HDD ST1000DM003 disk1 : (1 TB) (Rotational)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / : 1.11 TB (394.48 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
USB Information: (What does this mean?)
Samsung M3 Portable Samsung M3 Portable 2 TB
EFI (disk3s1) <not mounted> : 210 MB
Rizzo (disk3s2) /Volumes/Rizzo : 2.00 TB (201.38 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/System/Library/Extensions
[not loaded] com.wacom.kext.pentablet (5.3.6 - SDK 10.9) [Click for support]
Startup Items: (What does this mean?)
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete in OS X Yosemite
Launch Agents: (What does this mean?)
[running] com.wacom.pentablet.plist [Click for support]
[running] com.xrite.colormunkid.plist [Click for support]
[loaded] com.xrite.device.softwareupdate.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.xrite.device.xrdd.plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Other Apps: (What does this mean?)
[running] com.apple.xpc.launchd.oneshot.0x10000004.EtreCheck
[running] com.getdropbox.dropbox.58272
[running] com.wacom.ConsumerTouchDriver.69152
[running] com.wacom.TabletDriver.69472
Internet Plug-ins: (What does this mean?)
FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Safari Extensions: (What does this mean?)
Evernote Web Clipper
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
PenTablet [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Destinations:
Rizzo [Local]
Total size: 2.00 TB
Total number of backups: 72
Oldest backup: 10/02/15 17:28
Last backup: 14/11/15 16:18
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: (What does this mean?)
86% Mail
34% WindowServer
21% com.apple.WebKit.Databases
20% mds_stores
20% Finder
Top Processes by Memory: (What does this mean?)
1.25 GB com.apple.WebKit.WebContent(14)
626 MB kernel_task
270 MB iTunes
213 MB com.apple.MediaLibraryService
180 MB mdworker(14)
Virtual Memory Information: (What does this mean?)
2.54 GB Free RAM
5.46 GB Used RAM (3.01 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Nov 15, 2015, 07:32:59 AM Self test - passed
How old is your colormunki software?
The only suspects I am seeing are your wacom tablet software, the xrite colormunki, and the startup item Protec6b.
Have you checked for updates for the xrite software and checked the webpage for known issues with El CApitan?
Your tablet and color calibration are probably essential for your work, but if you cannot find updates, I'd test, if uninstalling will help.
Delete the startup item from /Library/StartupItems/ProTec6b.
Make a backup of your system as it is now.
Then make sure, that you still have the original iinstallers for the software, so you can reinstall, and run the uninstallers. restart your mac and test.
removed the ProTec, uninstalled both wacom and x-rite, emptied the bin, restarted and bug is still there...
removed the ProTec, uninstalled both wacom and x-rite, emptied the bin, restarted and bug is still there...
Run Etrecheck again, to be sure, that the uninstallers did not miss anything.
Have you already tried to reinstall Aperture after you updated the wacom driver? The discussion is so long by now, it is hard to keep track of what you tried.
If you already reinstalled Aperture, it is time to send a bug report to Apple: Apple - Aperture - Feedback
I'll ask others to jump in and have a look at your installation as well.
i re-installed Aperture when you suggested it. so far i went through all your instructions
the new etre check:
EtreCheck version: 2.6.3 (223)
Report generated 15/11/15 10:01
Runtime 1:17
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
iMac (27-inch, Late 2013)
[Click for Technical Specifications]
iMac - model: iMac14,2
1 3,2 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: (What does this mean?)
NVIDIA GeForce GT 755M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: (What does this mean?)
OS X El Capitan 10.11.1 (15B42) - Time since boot: less than an hour
Disk Information: (What does this mean?)
APPLE SSD SD0128F disk0 : (121,33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / : 1.11 TB (392.74 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
APPLE HDD ST1000DM003 disk1 : (1 TB) (Rotational)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / : 1.11 TB (392.74 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
USB Information: (What does this mean?)
Samsung M3 Portable Samsung M3 Portable 2 TB
EFI (disk3s1) <not mounted> : 210 MB
Rizzo (disk3s2) /Volumes/Rizzo : 2.00 TB (300.34 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. iPhone
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Launch Agents: (What does this mean?)
[running] com.xrite.colormunkid.plist [Click for support]
[running] com.xrite.device.message.plist [Click for support]
[loaded] com.xrite.device.softwareupdate.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.xrite.device.xrdd.plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
ColorMunki Photo Tray Application (/Library/Application Support/Colormunki/Photo/Tools/ColorMunki Photo Tray.app)
Other Apps: (What does this mean?)
[running] com.apple.xpc.launchd.oneshot.0x10000002.VLC
[running] com.etresoft.EtreCheck.83552
[running] com.getdropbox.dropbox.58272
[running] com.xrite.ColorMunkiTray.photo.89312
Internet Plug-ins: (What does this mean?)
FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Safari Extensions: (What does this mean?)
Evernote Web Clipper
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 1.11 TB Disk used: 719.09 GB
Destinations:
Rizzo [Local]
Total size: 2.00 TB
Total number of backups: 72
Oldest backup: 10/02/15 17:28
Last backup: 14/11/15 17:29
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 719.09 GB X 3)
Top Processes by CPU: (What does this mean?)
3% WindowServer
2% fontd
1% com.apple.WebKit.WebContent(17)
0% cloudpaird
Top Processes by Memory: (What does this mean?)
1.70 GB com.apple.WebKit.WebContent(17)
656 MB kernel_task
303 MB com.apple.MediaLibraryService
287 MB iTunes
262 MB mdworker(18)
Virtual Memory Information: (What does this mean?)
1.82 GB Free RAM
6.18 GB Used RAM (1.98 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Nov 15, 2015, 09:30:48 AM Self test - passed
The colormunki and xrite software are still there.
Search with FindAnyFile for the items in the list with xrite in the name and remove them, then restart again:
Download Find Any File here: The trial is free:
http://apps.tempel.org/FindAnyFile/index.htmlhttp://apps.tempel.org/FindAnyFile/index.php
You can search everywhere with FindAnyFile, where Spotlight will not search.
most of them i could remove, these last ones i am not able to remove it seems. when i want to drag them to the bin, the application FAF says the items cab not be deleted, stops responding and i have to force quit it.
when emptying the bin, it shows that some items can not be deleted because they are in use... what can i do?
file:///Users/li/.Trash/XRiteAppKit.framework/Versions/A/XRiteAppKit
file:///Users/li/.Trash/XRiteAppKit.framework/
file:///Users/li/.Trash/XRiteColorCore.framework/Versions/A/XRiteColorCore
file:///Users/li/.Trash/XRiteColorCore.framework/
file:///Users/li/.Trash/XRiteColorCoreUI.framework/Versions/A/XRiteColorCoreUI
file:///Users/li/.Trash/XRiteColorCoreUI.framework/
file:///Users/li/.Trash/XRiteDevice.framework/Versions/B/XRiteDevice
file:///Users/li/.Trash/XRiteDevice.framework/
when emptying the bin, it shows that some items can not be deleted because they are in use... what can i do?
Restart the Mac, then try again to empty the Trash.
FAF does not find any xrite nor wacom items anymore.
etrecheck is now warning aperture invalid signature.
full result of etrecheck is:
EtreCheck version: 2.6.3 (223)
Report generated 15/11/15 10:53
Runtime 1:09
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
iMac (27-inch, Late 2013)
[Click for Technical Specifications]
iMac - model: iMac14,2
1 3,2 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: (What does this mean?)
NVIDIA GeForce GT 755M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: (What does this mean?)
OS X El Capitan 10.11.1 (15B42) - Time since boot: less than an hour
Disk Information: (What does this mean?)
APPLE SSD SD0128F disk0 : (121,33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / : 1.11 TB (392.77 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
APPLE HDD ST1000DM003 disk1 : (1 TB) (Rotational)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / : 1.11 TB (392.77 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
USB Information: (What does this mean?)
Samsung M3 Portable Samsung M3 Portable 2 TB
EFI (disk3s1) <not mounted> : 210 MB
Rizzo (disk3s2) /Volumes/Rizzo : 2.00 TB (501.81 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
ColorMunki Photo Tray Application (/Library/Application Support/Colormunki/Photo/Tools/ColorMunki Photo Tray.app)
Other Apps: (What does this mean?)
[running] com.apple.Aperture.77152 - Invalid signature!
[running] com.apple.xpc.launchd.oneshot.0x10000001.Find Any File
[running] com.apple.xpc.launchd.oneshot.0x10000002.EtreCheck
[running] com.getdropbox.dropbox.58272
Internet Plug-ins: (What does this mean?)
FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Safari Extensions: (What does this mean?)
Evernote Web Clipper
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 1.11 TB Disk used: 719.06 GB
Destinations:
Rizzo [Local]
Total size: 2.00 TB
Total number of backups: 72
Oldest backup: 10/02/15 17:28
Last backup: 14/11/15 17:29
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 719.06 GB X 3)
Top Processes by CPU: (What does this mean?)
95% Aperture
13% WindowServer
6% amfid
4% launchd
4% fontd
Top Processes by Memory: (What does this mean?)
1.46 GB Aperture
610 MB kernel_task
483 MB com.apple.WebKit.WebContent(9)
156 MB mds_stores
139 MB Safari
Virtual Memory Information: (What does this mean?)
2.46 GB Free RAM
5.53 GB Used RAM (2.83 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Nov 15, 2015, 10:52:42 AM ~/Library/Logs/DiagnosticReports/ColorMunki Photo Tray_2015-11-15-105242_[redacted].crash
Nov 15, 2015, 10:52:11 AM Self test - passed
Nov 15, 2015, 10:49:06 AM ~/Library/Logs/DiagnosticReports/ColorMunki Photo Tray_2015-11-15-104906_[redacted].crash
Nov 15, 2015, 10:33:14 AM /Library/Logs/DiagnosticReports/Find Any File_2015-11-15-103314_[redacted].hang
Nov 15, 2015, 10:29:38 AM /Library/Logs/DiagnosticReports/Find Any File_2015-11-15-102938_[redacted].hang
Nov 15, 2015, 10:28:31 AM /Library/Logs/DiagnosticReports/Find Any File_2015-11-15-102831_[redacted].hang
in addition i deleted all colormunki items
The "Invalid Signature" is showing for my Aperture as well. And for all items not purchased from the App Store. Apple stopped selling Aperture, so I suspect they did not bother to update the developer signature.
I am still seeing two colormunki entries - it is in your login items and there is a suspicious crash log:
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
ColorMunki Photo Tray Application (/Library/Application Support/Colormunki/Photo/Tools/ColorMunki Photo Tray.app)
Nov 15, 2015, 10:52:42 AM ~/Library/Logs/DiagnosticReports/ColorMunki Photo Tray_2015-11-15-105242_[redacted].crash
Try to remove the login item :
Then log off and on again, and the system should be clean.
the folder can not be found? trying to find out what i did wrong...
Perhaps you already removed the folder, and posted an earlier Etrecheck?
You may want to run the check again and see, if this line still appears:
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
-> ColorMunki Photo Tray Application (/Library/Application Support/Colormunki/Photo/Tools/ColorMunki Photo Tray.app)
unwanted black line after crop on bottom and right side of photo
