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My iPhone 6 plus "Dial Pad" doesn't work sometimes. It is stuck everytimes. Why?

My iPhone 6 plus "Dial Pad" doesn't work sometimes. It is stuck everytimes. Why?

iPhone 6s Plus

Posted on Nov 13, 2015 11:20 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 15, 2015 6:16 PM

Howdy Chamara,

Welcome to Apple Support Communities.


If I understand correctly, there's an intermittent issue with the touchscreen not responding when viewing the keypad in Phone app on your iPhone 6 Plus. Try taking a look at the article linked below, it doesn't mention the Phone app specifically, but the troubleshooting tips that it provides should help you resolve this issue.

If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support


Cheers.

4 replies
Question marked as Top-ranking reply

Nov 15, 2015 6:16 PM in response to chamarafrommawathagama

Howdy Chamara,

Welcome to Apple Support Communities.


If I understand correctly, there's an intermittent issue with the touchscreen not responding when viewing the keypad in Phone app on your iPhone 6 Plus. Try taking a look at the article linked below, it doesn't mention the Phone app specifically, but the troubleshooting tips that it provides should help you resolve this issue.

If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support


Cheers.

My iPhone 6 plus "Dial Pad" doesn't work sometimes. It is stuck everytimes. Why?

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