iPad pro slow internet

I came across Leebo123's concern/comment as I was browsing through this community discussion and I was actually tempted to bring my iPad pro to apple shop to have it checked as well. But then I did one last check before bringing my iPad pro to apple. I called my internet provider and mentioned the problem with my internet connection speed, plus the effect of my wifi extender (from same provider) to the internet connection as well.

These were my concerns prior to the call:

1. Ipad pro's speed with browsing and direct streams was poor, especially when it is situated away from my main router hub (relatively slower compared to my other apple devices).

2. My internet service was interrupted (drop in connection, if not, none at all) everytime the wifi extender is switched on. This happens to all my devices.

The technician went through checks on all of my devices. He asked me to check and change a particular channel on the providers web and reboot all my devices.

Now my problem is fixed. My iPad pro was not the problem to start with.

Hope this will be of help to other readers.

Thank you.

While we wait for Apple to fix this problem i found a workaround. Configure a static wifi connection instead of automatic. Be sure to enter not more then 2 dns adresses. This fixed my problem for use at home.

Have had my iPad Pro for three months with none of the issues you describe.

If the websites you visited on your iPad Pro had some code in then the iOS can't deal with, then no iDevice will be able to access those websites even though your MacBook did. iDevices and standard Apple computers are two totally different products that work differently and in some cases, websites that seem to be easily accessed from a standard laptop/desktop computer cannot be accessed from an Apple mobile iDevice.

That is just the way things are, right now.

Your IPad Pro issues may have, indeed, been isolated despite the apparent fact that it happened in two units.

I don't like the key click sounds, normally, but checked this feature on my iPad and it is working as expected.

I have noted in a few iPad Pro postings that some Apple store locations have received small batches of iPad Pro models that have had similar repeatable issues/defects, but the issue of that seems fairly isolated and not typical of the greater iPad Pro using community.

So, sorry you felt the need to return your iPad Pro.

I really love mine!

Most slow internet connection issues can be traced back to Internet router/MODEM being used to access the Internet service provider.

Best to check the Internet router/MODEM first to check for issues with Internet slowdowns or other Internet related issues before troubleshooting the computer or device being affected.

Sometimes a simple hard reset of the MODEM/router (unplugging from main power for 30 seconds to a minute) is enough to solve an Internet access or slowdown issue.

supernic wrote:

MMyself as well. I have yet to encounter a feature on my iPad pro that was more successful than the previous iterations. The performance on my tablet is so slow I am definitely returning it And go back to using my older devices. And after reading this forum I will most definitely NOT exchange my product. If anybody is here considering purchasing an IPAD PRO DO NOT. IMREPEAT DO NOT DO IT. everythi g on this device is **** poor. From its spelling correction to its counter intuitive interface. PLANNED OBSOLESCENCE is a very real concern with companies like APPLE in 2016. I Am so sick of the compounding inefficicies and the backwards pattern of convenience that I experience with apple products. I am one very unsatisfied Apple customer. And I am very aware that no other technology company is competent at satisfying people either. so i am stuck. II just wish my slavery was a little more enjoyable.

You're funny!

I absolutely love my iPad Pro and the performance of the iPad Pro is far better than on any of my older iDevices!

Did you bother to even try one out in an Apple Store before purchasing such an expensive mobile device?

What were expecting when you purchased it? The iPad Pro is an iOS mobile device, after all.

I call BS on all your very generalised, un-specific and negative statements and opinions of your iPad Pro exeperiences, sir!

I fully use my iPad Pro as my laptop/MacBook replacement of choice and it does most of that pretty well, but hope it gets even better!

I am an art creative and do a lot of sketching, drawing and painting on my iPad Pro, also!

Maybe this device (or ANY iDevice or iPad) isn't for you because you expect to be exactly like a normal laptop/desktop computer.

Apple mobile products aren't designed like that.

Apple's mobile devices are scaled down computing devices with a more scaled down, simplified and streamlined OS designed for quicker, faster performance on the go.

Not any different for users of Google Android devices.

If you wanted something that was exactly like a laptop computer, then you need to purchase a laptop computer or look at something like Microsoft's mobile Surface Pro tablet line, instead.

Just because the iPad Pro didn't work out for you doesn't, necessarily, mean it won't work for others!

Your whining, griping and complaining is not an unbiased opinion about the capabilities of the iPad Pro, sir.

Your comments are , also, against the terms of use of this website for which you agreed to when you signed up to be able to participate in these Apple technical community forums!

You do not speak for me or others that are truly enjoying their iPad Pros and for other who may want to purchase and own one in the future.

The iPad Pro was not a good fit for YOU and YOU alone!

I am having the same issue with my 1 week old 9.7 128gb wifi only iPad Pro. My iPhone 6s plus and my wife's iPad Air are fast but my iPad Pro is slooowwww and most times locks up. I checked my upload and download speeds through my phone and they are on target with my subscribed speeds. Not sure if I can keep this iPad if this continues. I am trying to run a business with it and rely on its capabilities but especially connecting and running the Internet. Thanks.

One thing that needs to be understood, I have multiple apple mobile devices (two iPhone 6s, iPad Air) and this device, my newest one is exception with a slow internet problem, all the other ones are functioning great.

Have you checked for WiFi interference? Get the AirPort Utility from the app store, enable WiFi scan in settings, open it and perform a scan. Look for any strong signals from other networks on the same channel as yours. Try changing the channel on your router to one that's less used. On 2.4 GHz, channels 1, 6, and 11 are recommended. Any of the 5 GHz channels are suitable. Also, make sure your network uses WPA2-AES (CCMP) encryption. No dual-mode, no TKIP. That might help your connection.

Hi guys!

I'm happy to report that I have solved this problem!

I have noticed the same for the last couple of days that my iPad Pro 12.9" all of a sudden stopped being able to stream almost any video. Tried every trick in the book, reset the iPad, reset router, reset network settings, shout at it, anything but no use. Download speed on my 50Mbps connection tested usually between 1 and 2 Mbps while every other iPhone, ipad, android device is clocking 35 to 50?!

Finally when I was about to smash the bloody thing since the problem is clearly linked to the 12.9" iPad itself a friend who installs these for work told me that he discovered that bluetooth is the cause of slow wifi?! "Just turn it off" he said. And sure enough as soon as I turned off Bluetooth in the settings wifi clocked at 36Mbps!

It turned out that my Apple pencil battery had run out and it lost connection to the iPad. It seems that in these cases the iPad keeps searching for the pencil and monitors the Bluetooth thus interfering with wifi and sabotaging itself!? Then I did more testing and turns out that if pencil is charged and connected wifi speed is just fine. The problem is only if no devices are connected to Bluetooth and it is left active.

Ridiculous, right? But it is what it is and I hope this helps someone else as well.

Thank You, turning off Bluetooth solved my issues !

Thank you, this helped. Although it didn't put my speed up to anywhere near where the other devices are. At least I can stream video again. And I had to run bluetooth off completely, re-attaching/linking my Apple Pencil and having an active connection wasn't enough. What the heck is going on with the iPad Pro wifi??

Thanks for the help this worked for me. Couldn't believe it

I Also have the same problem. It is driving me crazy. I have an old iPad, and IPad Air and a new Ipad Pro. The pro would connect at about 5% of the other iPads. But then it would change and be running at full speed for the downloads. Intermittent problems are hard to diagnose. I was very scientific trying to figure out a solution. I was hoping the solution of turning off the Bluetooth would work. Well I tried that and it didn't seem to work, but then I tried turning off the Bluetooth and then turning my wifi off and then on. That seemed to work. Now the question is that a solution or just a intermittent luck of the draw. Well I will continue to see what happens. i still could return it but I would rather keep it if it works.

Indeed it worked!

Same here.

That works! Thanks. I was so frustrated.