iPad pro slow internet

HI, is anybody having any problems with the Internet connection on their iPad pros? For some reason it seems to slow the whole network down when it's connected to wifi. I did a speed test on my iPhone 6 without the pro connected, and I was getting around 7mb but as soon as I connect the iPad it slows to 0.1mb. the same thing happens if I tether from my phone to my iPad. Any ideas?


Thanks

iPad pro-OTHER, iOS 9.1, slow internet on iPad pro

Posted on Nov 15, 2015 6:48 AM

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Posted on Oct 5, 2017 4:44 AM

Turning off Bluetooth did solve the issue also for me on an iPad Pro 10.5.


Regarding Apple Pencil. I tried with Bluetooth turned back on and with the Apple Pencil plugged into the lightning port. Even then the issue with very slow Website loading persisted.


So, only solution seems to be turning off Bluetooth. Seriously this is not how it should be. I need Bluetooth. So Apple seems to really have a big issue here.


I have no Safari problems at all in the same Wi-Fi network on an iPad mini, iPhone 6 or Mac. Only on the iPad Pro. It takes several minutes to load some pages. Very annoying.

46 replies

Mar 4, 2017 2:52 PM in response to vladanfromdubai

Thank you I was going mad with a 1050€ device capable of a 1mo/sec download speed while my iPhone 6, iPad Air 2 and even iPad 4 all were going at 39mo/sec.

I was ready to throw it out of the window.

i tried all sort of common troubleshoot but I would have never imagined that simply switching off the Bluetooth would fix the issue.

as as soon as l did that my wifi speed finally came back to normal an acceptable.

still they need to fix this as it's ridiculous that you can't have both Bluetooth and wifi open at the same time.

thanks really a lot. That helped me out big time

Apr 26, 2017 4:02 AM in response to Diana.McCall

correct it would work on 5Ghz with better performance (althought speed would also be impacted by Bluetooth but in a minor way), BUT the problem is that most of the Wifi network are all 2.4Ghz.
All of them, mine at home is a 2.4Ghz with some CPL adapter that also run on 2.4Ghz.

The only place where i have 5Ghz is at my workplace but on all the aiports, restaurants, hotspots etc. they all run at 2.4Ghz simply because it provides maybe little slower speed but much higher signal strenght and range.
The 5Ghz is only good for very small places like home apartment etc. but in all aiports they all use 2.4Ghz as it would cover a much bigger area.

At my office the ISP knows this which is why you can always choose between 2.4 and 5.

so in case you are too far from a modem receiver you can pick-up the one that give better results based on your location.
In other words Apple need to fix this because it's ridiculous that you need to use only 5Ghz networks to have proper wifi signal on a 1K device supposed to be PRO.

More especially that i don't see why their Apple iPad 4, iPad Air 2, iPhone 6 would all work perfectly fine on 2.4Ghz.

That doesn't make any sense to me.
Why would this specific model give so much problem while all other are doing fine.
Ok Bluetooth is disturbing the signal but then why that doesn't happen with all my other devices from Apple and also non Apple devices.


so for me connecting to a 5Ghz is not really a solution but a work around to the problem with some strong limitation since it's limiting a lot the device usage

Aug 31, 2017 8:55 AM in response to Leebo123

My pc blasts past my ipad pro in every respect and its a crappy laptop about 5 years old. My ipad pro is useless for surfing the internet and is CONSTANTLY freezing up when trying to load websites - i have to hit refresh like 10 times fot it to move past its stall point - often times it never does. Visiting the same sites on My crappy pc? 10 times as fast and i'm tring my best to be fair to apple in making that assessment.

Nov 16, 2015 2:34 PM in response to Leebo123

Hi Leebo123,


Congratulations on your purchase of the new iPad Pro. I know you are excited to be using it, let's see if we can get things sorted out for you.


If you are having issues with your available network speed being reduced when your iPad Pro is on, you may want to try some things to troubleshoot.

First, quit all running applications and test again -

Force an app to close in iOS

Next, I would try restarting the iPad Pro -

Restart your iPhone, iPad, or iPod touch


Thanks for using Apple Support Communities.

Best to you.

Dec 9, 2015 1:32 AM in response to Leebo123

I received my iPad pro couple of weeks ago. After being very frustrated with the sluggish internet performance of the iPad Pro I attempted a simple speed test. With some help of a friend, I took my iPad Pro, my iPad 2, my phone 5s and my MacBookPro laptop and set them all to the same address in the address bar of safari. We both pushed the enter button and each device almost instantly fully loaded the page. The iPad Pro just sat there stalled. Troubleshooting, I followed another forum site's instructions to clear all internet info from the device and even turned off the Wi-Fi. It seemed to help for the first search then again sluggishly came to a halt. I took it in to the mac genius bar and they said it must have been an unruly app I had loaded. We also did a system diagnostic and he found no problems with the internet. We set the iPad Pro to a new device state to prove it was not my apps causing the problem. It still stalled. When the Genius said to me "see it is fixed!" I asked him to help me do the quick and dirty test I discussed above. After we did my ipad2 and the stores MacBookPro quickly went to the site requested while the iPad Pro stalled. He gave me an exchange iPad Pro right out of the box and it too stalled. Apple has a problem with this device or its software. On a second note, I noticed that the clicking sounds normally heard when typing and the locking clicks heard when unlocking the iPad Pro were none existent. If you hold the device up to your ear you can barely hear the clicking. This too was thought to be part of the faulty originally iPad Pro that I purchased. When we took the new replacement iPad Pro out of the box to sort the internet issue out we found that the new iPad Pro also was unable to produce clicking sounds. The settings were set up correctly for the device and mute was not on. While waiting for the new iPad Pro to be setup I did a cursory search and found that other people are having the same problem suggesting software issues since the speakers worked fine in iTunes and other sound apps. I became angry because I spent more than an hour with a senior technical advisor over the phone working on the lack of sounds while typing and he finally told me to take the machine to the Apple

Store which i did. Then i spent two hours in the apple store proving to the geniuses that their machine would not work while all the while they kept telling me that this problem has never come up. BS How could the problem exist so prevalently on the forums and two iPad Pros, one purchased in Florida and one at their store in Indiana be random.


I made a decision to return this iPad Pro I waited so patiently for in hopes that Apple will come out and admit these two issues are real and fix the problem. It is a shame that it takes a lowly customer to do the hard work to prove to a company like Apple that they have an issue with their hardware/software while all along there is post after post documenting these issues on the forum sites. It is as if Apple doesn't want to admit the issues.

Jan 31, 2016 11:10 AM in response to Leebo123

MMyself as well. I have yet to encounter a feature on my iPad pro that was more successful than the previous iterations. The performance on my tablet is so slow I am definitely returning it And go back to using my older devices. And after reading this forum I will most definitely NOT exchange my product. If anybody is here considering purchasing an IPAD PRO DO NOT. IMREPEAT DO NOT DO IT. everythi g on this device is **** poor. From its spelling correction to its counter intuitive interface. PLANNED OBSOLESCENCE is a very real concern with companies like APPLE in 2016. I Am so sick of the compounding inefficicies and the backwards pattern of convenience that I experience with apple products. I am one very unsatisfied Apple customer. And I am very aware that no other technology company is competent at satisfying people either. so i am stuck. II just wish my slavery was a little more enjoyable.

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iPad pro slow internet

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