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iphone 5s restore failure with error 9

Hi,


My Apple iPhone 5s (16 GB & GSM Version) fails to restore , tried to restore even in DFU mode but no success. Below is one of the error logs. Can someone please have a look and guide , how it can be fixed.


I took it to a mobile repair shop and they says its a base-band ic issue and can't be fixed. Please help.


Thanks in advance...


Recovery Failure Log


2015-11-05 18:21:25.906 [1104:1298]: restore library built Sep 28 2015 at 12:12:56

2015-11-05 18:21:25.906 [1104:1298]: iTunes: iTunes 12.3.1.23

2015-11-05 18:21:25.906 [1104:1298]: iTunes: Software payload version: 13B143

2015-11-05 18:21:25.906 [1104:1298]: iTunes: Using MobileRestore state machine

[13:23:10.0123] Changing state from '(null)' to 'Restoring'

[13:23:10.0123] requested restore behavior: Erase

[13:23:10.0125] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[13:23:10.0126] requested restore behavior: Erase

[13:23:10.0126] requested variant: Erase

[13:23:10.0126] requested restore behavior: Erase

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is True

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreLogo" Digest = "<CFData 000000001A73EDA0 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0x3c57f69ff783a50bf8b1472c9d07672e9f336266}"

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreDeviceTree" Digest = "<CFData 000000001A73EC50 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0xbe69bbb9a963d902067bc7de976bf20ea93104b2}"

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreKernelCache" Digest = "<CFData 000000001A73EB00 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0xfdc9c47031f6fb5d824384b171d4a245d190e9e8}"

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreRamDisk" Digest = "<CFData 000000001A73E9B0 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0xe495bbf17740b313c28a70d22a955e0ae6f9218e}"

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBEC" Digest = "<CFData 000000001A73E780 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0x080e77d4de5dd3ca94c93064b2abba40e65f8648}"

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBSS" Digest = "<CFData 000000001A73E630 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0x879ae1b84713334a6c9ef69ed0e06276c6936d4c}"

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "KernelCache" Digest = "<CFData 000000001A73E4E0 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0xc3479ea2942e511e58ef104777a4d125d1d84d74}"

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftap" not part of manifest, skipping

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfta" not part of manifest, skipping

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftsp" not part of manifest, skipping

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfts" not part of manifest, skipping

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "Diags" not part of manifest, skipping

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "CFELoader" not part of manifest, skipping

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RBM" not part of manifest, skipping

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PHLEET" not part of manifest, skipping

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PERTOS" not part of manifest, skipping

[13:23:10.0537] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PEHammer" not part of manifest, skipping

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "LLB" Digest = "<CFData 000000001A73E320 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0x3055326b443fac9ef2f52c31b9a21cd17e5d82b4}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "AppleLogo" Digest = "<CFData 000000001A73E080 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0xb1660491f866297aa43e24c958b669d57c936657}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging1" Digest = "<CFData 000000001A73DBB0 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0x12bb2f6361cb6d952345187e9c49fc466c9023c8}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "SEP" Digest = "<CFData 000000001A73E240 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0xb608557b79e877d013595f6671c1570d21a293f8}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryFull" Digest = "<CFData 000000001A73DA60 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0x1fd045f87e0da994edf19b93b683ff6d69a96456}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryPlugin" Digest = "<CFData 000000001A73DD00 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0xb4cf74f8b24bbad09a764599b8e13485997609bc}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging0" Digest = "<CFData 000000001A73DC90 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0x1bc8973e2a570f29d9941a1ecb0d39b9878fd822}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow1" Digest = "<CFData 000000001A73DF30 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0x6cb1fa36e8151660050826720d9c2dce3392a8ed}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreSEP" Digest = "<CFData 000000001A73EFD0 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0x0ee56669432cffec5a15da9f00679f79af634fd9}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow0" Digest = "<CFData 000000001A73F120 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0xf0106bd40e44553480cbf8cc764aa5e6eeeb52dd}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RecoveryMode" Digest = "<CFData 000000001A73F270 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0xa8ebb63a394e455e03662c38f3bb3abb1e00b7df}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "DeviceTree" Digest = "<CFData 000000001A73F3C0 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0x03c8e65ff5c7942212329aecba25024f452baff5}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBoot" Digest = "<CFData 000000001A73F510 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0xdeece83d7416339af403c1bcb1ce6d1a1838485b}"

[13:23:10.0538] amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID <CFData 0000000016119F10 [000007FEFA268100]>{length = 20, capacity = 20, bytes = 0x4e6d022e0ef8f203254bc67cd6d887337276a516}

[13:23:10.0540] amai: AMAuthInstallRequestSendSync: SSO function returned NULL and no SSO token was provided, SSO disabled.

[13:23:10.0550] amai: tss_submit_job_with_retry: TSS Connection attempt 1 of 3. (Will retry if TSS_ERR_SERVER_NOT_REACHABLE.)

[13:23:11.0913] amai: tss_submit_job: HttpQueryInfo returned 200

[13:23:11.0917] amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.1.0)

[13:23:12.0245] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "ftap"

[13:23:12.0245] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "rfta"

[13:23:12.0245] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "ftsp"

[13:23:12.0245] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "rfts"

[13:23:12.0245] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "Diags"

[13:23:12.0245] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "CFELoader"

[13:23:12.0245] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "RBM"

[13:23:12.0245] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "PHLEET"

[13:23:12.0245] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "PERTOS"

[13:23:12.0245] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "PEHammer"

[13:23:12.0363] iBoot build-version = iBoot-2817.10.34

[13:23:12.0363] iBoot build-style = RELEASE

[13:23:12.0363] requested restore behavior: Erase

[13:23:12.0365] requested restore behavior: Erase

[13:23:12.0390] unable to open device_map.txt: No such file or directory

[13:23:12.0410] found device map entry for 0x00008960 0x00000000. boardConfig=n51ap platform=s5l8960x

[13:23:12.0410] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options

[13:23:12.0410] AMDeviceIoControl: GetOverlappedResult failed

[13:23:12.0410] AMDeviceIoControl: pipe stall

[13:23:12.0410] USBControlTransfer: error 31, usbd status c0000004

[13:23:12.0410] command device request for 'getenv radio-error' failed: 2008

[13:23:12.0410] radio-error not set

[13:23:12.0410] unable to open device_map.txt: No such file or directory

[13:23:12.0411] <Recovery Mode Device 0000000016E56DD0>: production fused device

[13:23:12.0411] requested restore behavior: Erase

[13:23:12.0413] requested restore behavior: Erase

[13:23:12.0415] interface has 1 endpoints, file pipe = 1

[13:23:12.0415]

[13:23:12.0415] <Recovery Mode Device 0000000016E56DD0>: operation 4 progress -1

[13:23:12.0418] bootstrapping restore with iBEC

[13:23:12.0418] requested restore behavior: Erase

[13:23:12.0446] <Recovery Mode Device 0000000016E56DD0>: operation 31 progress -1

[13:23:13.0446] <Recovery Mode Device 0000000016E56DD0>: Recovery mode succeeded

[13:23:13.0446] Finished Recovery Restore Phase: Successful

[13:23:13.0830] Recovery mode device disconnected

[13:23:13.0830] Device removed when in state Restoring, moving device to transition state

[13:23:13.0830] Changing state from 'Restoring' to 'Transitioning'

[13:23:13.0830] Creating timer to monitor transition

[13:23:24.0050] Recovery mode device connected

[13:23:24.0050] Transitioning device returned, continuing restore.

[13:23:24.0050] Canceling timer

[13:23:24.0050] Changing state from 'Transitioning' to 'Restoring'

[13:23:24.0050] requested restore behavior: Erase

[13:23:24.0055] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[13:23:24.0055] requested restore behavior: Erase

[13:23:24.0055] requested variant: Erase

[13:23:24.0055] requested restore behavior: Erase

[13:23:24.0405] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False

[13:23:24.0405] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreLogo"

[13:23:24.0405] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreDeviceTree"

[13:23:24.0405] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreKernelCache"

[13:23:24.0405] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreRamDisk"

[13:23:24.0405] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBEC"

[13:23:24.0405] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBSS"

[13:23:24.0405] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "KernelCache"

[13:23:24.0405] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftap" not part of manifest, skipping

[13:23:24.0405] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfta" not part of manifest, skipping

[13:23:24.0405] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftsp" not part of manifest, skipping

[13:23:24.0405] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfts" not part of manifest, skipping

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "Diags" not part of manifest, skipping

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "CFELoader" not part of manifest, skipping

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RBM" not part of manifest, skipping

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PHLEET" not part of manifest, skipping

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PERTOS" not part of manifest, skipping

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PEHammer" not part of manifest, skipping

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "LLB"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "AppleLogo"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging1"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "SEP"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryFull"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryPlugin"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging0"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow1"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreSEP"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow0"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RecoveryMode"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "DeviceTree"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBoot"

[13:23:24.0406] amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done

[13:23:24.0406] iBoot build-version = iBoot-2817.10.34

[13:23:24.0407] iBoot build-style = RELEASE

[13:23:24.0407] requested restore behavior: Erase

[13:23:24.0409] requested restore behavior: Erase

[13:23:24.0411] unable to open device_map.txt: No such file or directory

[13:23:24.0411] found device map entry for 0x00008960 0x00000000. boardConfig=n51ap platform=s5l8960x

[13:23:24.0412] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options

[13:23:24.0412] AMDeviceIoControl: GetOverlappedResult failed

[13:23:24.0412] AMDeviceIoControl: pipe stall

[13:23:24.0412] USBControlTransfer: error 31, usbd status c0000004

[13:23:24.0412] command device request for 'getenv radio-error' failed: 2008

[13:23:24.0412] radio-error not set

[13:23:24.0412] unable to open device_map.txt: No such file or directory

[13:23:24.0413] <Recovery Mode Device 0000000015425C30>: production fused device

[13:23:24.0413] requested restore behavior: Erase

[13:23:24.0415] requested restore behavior: Erase

[13:23:24.0417] interface has 1 endpoints, file pipe = 1

[13:23:24.0417]

[13:23:24.0417] <Recovery Mode Device 0000000015425C30>: operation 4 progress -1

[13:23:24.0421] unable to open device_map.txt: No such file or directory

[13:23:24.0421] found device map entry for 0x00008960 0x00000000. boardConfig=n51ap platform=s5l8960x

[13:23:24.0421] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options

[13:23:24.0421] requested restore behavior: Erase

[13:23:24.0423] requested restore behavior: Erase

[13:23:24.0425] <Recovery Mode Device 0000000015425C30>: operation 42 progress -1

[13:23:24.0425] requested restore behavior: Erase

[13:23:25.0436] <Recovery Mode Device 0000000015425C30>: operation 5 progress -1

[13:23:26.0264] unable to open device_map.txt: No such file or directory

[13:23:26.0265] found device map entry for 0x00008960 0x00000000. boardConfig=n51ap platform=s5l8960x

[13:23:26.0265] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options

[13:23:26.0265] AMDeviceIoControl: GetOverlappedResult failed

[13:23:26.0265] AMDeviceIoControl: pipe stall

[13:23:26.0265] USBControlTransfer: error 31, usbd status c0000004

[13:23:26.0265] command device request for 'getenv ramdisk-delay' failed: 2008

[13:23:27.0536] <Recovery Mode Device 0000000015425C30>: operation 6 progress -1

[13:23:28.0554] <Recovery Mode Device 0000000015425C30>: operation 7 progress -1

[13:23:28.0944] <Recovery Mode Device 0000000015425C30>: operation 8 progress -1

[13:23:28.0945] unable to open device_map.txt: No such file or directory

[13:23:28.0945] found device map entry for 0x00008960 0x00000000. boardConfig=n51ap platform=s5l8960x

[13:23:28.0945] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options

[13:23:28.0945] <Recovery Mode Device 0000000015425C30>: operation 9 progress -1

[13:23:28.0946] <Recovery Mode Device 0000000015425C30>: Recovery mode succeeded

[13:23:28.0946] Finished Recovery Restore Phase: Successful

[13:23:29.0920] Recovery mode device disconnected

[13:23:29.0920] Device removed when in state Restoring, moving device to transition state

[13:23:29.0920] Changing state from 'Restoring' to 'Transitioning'

[13:23:29.0920] Creating timer to monitor transition

[13:23:35.0924] RestoreOS mode device connected

[13:23:35.0924] Transitioning device returned, continuing restore.

[13:23:35.0924] Canceling timer

[13:23:35.0924] Changing state from 'Transitioning' to 'Restoring'

[13:23:35.0928] requested restore behavior: Erase

[13:23:35.0931] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[13:23:35.0931] <Restore Device 0000000016D774E0>: operation 44 progress -1

[13:23:35.0931] requested restore behavior: Erase

[13:23:35.0931] requested variant: Erase

[13:23:35.0931] requested restore behavior: Erase

[13:23:36.0251] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreLogo"

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreDeviceTree"

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreKernelCache"

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreRamDisk"

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBEC"

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBSS"

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "KernelCache"

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftap" not part of manifest, skipping

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfta" not part of manifest, skipping

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftsp" not part of manifest, skipping

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfts" not part of manifest, skipping

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "Diags" not part of manifest, skipping

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "CFELoader" not part of manifest, skipping

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RBM" not part of manifest, skipping

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PHLEET" not part of manifest, skipping

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PERTOS" not part of manifest, skipping

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PEHammer" not part of manifest, skipping

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "LLB"

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "AppleLogo"

[13:23:36.0252] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging1"

[13:23:36.0253] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "SEP"

[13:23:36.0253] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryFull"

[13:23:36.0253] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryPlugin"

[13:23:36.0253] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging0"

[13:23:36.0253] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow1"

[13:23:36.0253] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreSEP"

[13:23:36.0253] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow0"

[13:23:36.0253] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RecoveryMode"

[13:23:36.0253] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "DeviceTree"

[13:23:36.0253] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBoot"

[13:23:36.0253] amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done

[13:23:36.0253] requested restore behavior: Erase

[13:23:36.0255] overwrite InstallDiags to false

[13:23:36.0259] device did not return saved USB log

[13:23:36.0259] device did not return saved panic log

[13:23:36.0262] connected to service com.apple.mobile.restored

[13:23:36.0262] using protocol version 13

[13:23:36.0266] unable to open device_map.txt: No such file or directory

[13:23:36.0267] board config = n51ap

[13:23:36.0274] no value returned for BootArgs

[13:23:36.0274] _copyDeviceProperty() failed for restore bootargs

[13:23:36.0281] no value returned for MarketingPartNumber

[13:23:36.0281] _copyDeviceProperty() failed for mpn

[13:23:36.0281] requested restore behavior: Erase

[13:23:36.0287] value query for 'HardwareModel' returned 'N51AP'

[13:23:36.0287] Established proxy for device ID 2

[13:23:36.0397] <Restore Device 0000000016D774E0>: operation 35 progress -1

[13:23:36.0397] requested restore behavior: Erase

[13:23:38.0835] <Restore Device 0000000016D774E0>: operation 28 progress -1

[13:23:39.0144] RestoreOS mode device disconnected

[13:23:39.0144] RestoreOS device removed before restored completed

[13:23:39.0144] recv(5128, 4) failed: connection closed

[13:23:39.0144] unable to read message size: -1

[13:23:39.0144] unable to read message from device

[13:23:39.0144] AMRAuthInstallDeletePersonalizedBundle

[13:23:39.0450] <Restore Device 0000000016D774E0>: Restore failed (result = 9)

[13:23:39.0451] Restore completed, status:9

[13:23:39.0451] Failure Description:

[13:23:39.0451] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 9

[13:23:39.0451] Depth:1 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 9 - Failed to receive message from device)

iPhone 5s, iOS 9.1, null

Posted on Nov 16, 2015 2:50 AM

Reply
5 replies

Nov 16, 2015 3:14 AM in response to speedytangent

Here's what erro 9 can be about. If it is hardware related and can't be fixed, there is nothing you can do about it, sorry.

Check your security software

Errors: 2, 4, 6, 9, 1611, 9006.

Sometimes security software can stop your device from communicating with either the Apple update server or with your device.

Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.

If you still see the error message, check for USB connection issues.

User uploaded file

Check your USB connections

Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."

If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

To narrow down the issue, try different equipment:

If you still see the error message, check for hardware issues.

copied from Get help with iOS update and restore errors

iphone 5s restore failure with error 9

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