francoontarienOttawa wrote:
The word "TRUST" is crucial when we are learning how to care for any item that we have. So who does one trust? The community provides all kinds of information for example on how to defrag a Mac : (How to safely defrag a Mac's hard drive).
What to believe then with such conflicting information?
Bonjour encore francoontarienOttawa,
That is an excellent question and very good example. However, I don't see any real conflict. The user tip you posted is a good one, but it is a couple of years old. It says right at the start that Macs don't need to be defragmented. But, if you want to do it, it provides instructions. If this user tip were frequently cited as an effective way to noticeably improve performance, then it might be a good idea. If so, there would be no logical reason to denigrate a reliable and safe utility that made the defragmentation easier. But all of that is theoretical. Macs have never needed to be defragmented and modern Macs with SSDs really don't need defragmenting.
So, the answer to your excellent question is...it depends. If someone really, really wanted to defrag their old mechanical hard drive, this procedure would be far safer than any tool that promoting defragging as a useful "clean up" task. Certain software programs are labeled "scam-ware" because of a history of suspicious business practices, "clean up" operations that are actually dangerous, and because people tend to report that removing them makes their machines faster and more reliable.
If there is a specific task you want to do or a problem you want to solve, you should be able to do it easily and safely. It shouldn't matter whether or not some anonymous stranger on an internet web forum thinks you need to do it or not. If there is some 3rd party utility that makes that task easier to perform or makes the problem more easily resolved, then there is no reason you shouldn't use it if you want to. Blanket statements saying that "the whole 'utility' software industry for the Mac is a fraud" are flat-out wrong. Depending on what you need or want to do, there may be utilities that will help.
Don't get me wrong. Some programs are scams. But relying on the Mac App Store or the developer's own website is simply not going to help. For one thing, the requirements of the Mac App Store are going to severely limit the tasks that a utility could perform. One of the most common adware installers is MPlayerX that delivers adware right from the developer's website to your Mac. If you get an adware infection, most Mac anti-virus software will not be able to help you. It is very common to see people with both adware and anti-virus installed on the same Mac. But one particular Mac anti-malware utility, MalwareBytes for Mac, is very effective at removing adware.
So who do you trust? What do you do? Unfortunately, I don't have a good answer for you. Like Linc Davis, I've become disappointed by Apple Support Communities. I now only respond to a thread where someone is having some kind of problem with EtreCheck, a "utility" I developed. I even added a big disclaimer to EtreCheck warning users that I am not responsible for any suggestions they might get on this site. Obviously, I am biased in favour of "utility" software. 🙂 But ultimately, I have had to reluctantly admit that there is simply too much misinformation on the internet and on Apple Support Communities than I can fix. I will just focus on EtreCheck instead. Comme Candide dirait «il faut cultiver mon jardin».